Introduction

Question 1

The Phoenix Fire Department is committed to providing the highest level of __________ Services for our community.

Answer 1

Public Safety

Question 2

We Protect lives through Fire Suppression, ______, disaster management, Fire prevention and public education.

Answer 2

Emergency Medical and Transportation

Question 3

We protect lives through _________ , emergency medical and transportation,disaster management, fire prevention, and public education.

Answer 3

Fire Suppression

Question 4

our members will ________, Survive and Be Nice!

Answer 4

prevent Harm

Question 5

the Phoenix Fire Department __________ its firefighters to provide a full range of fire suppression, hazardous materials response, technical rescue, aircraft firefighting and rescue as well as emergency medical services including basic and advanced life support and emergency medical transportation.

Answer 5

cross-trains

Question 6

the Phoenix Fire Department cross-trains its firefighters to provide a full range of fire suppression, hazardous materials response, technical rescue, aircraft firefighting and rescue as well as emergency medical services including basic and _________ and emergency medical transportation.

Answer 6

advanced life support

Question 7

the Phoenix Fire Department cross-trains its firefighters to provide a full range of fire suppression, ____________, technical rescue, aircraft firefighting and rescue as well as emergency medical services including basic and advanced life support and emergency medical transportation.

Answer 7

Hazardous Materials response

Question 8

The City of Phoenix is an _______-winning city.

Answer 8

award

Question 9

It is considered one of the best-run cities in the ______.

Answer 9

World

Question 10

The Phoenix Fire Department has a ______ reputation as one of the best fire departments in North America.

Answer 10

National

Question 11

This reputation has been earned through years of commitment to focusing our mission on providing the best __________ possible, a philosophy based on working together and treating each other and the customers we serve with respect.

Answer 11

Customer Service

Question 12

The Phoenix Fire Department has a model ___________ process, and a culture that is open to change and improving the Department

Answer 12

Labor Management

Question 13

It will introduce you to the demands of being a firefighter and to the _____________ experience.

Answer 13

Training Academy

Question 14

The information contained within this document will not only provide you with critical information for the written examination process but also insight into the Phoenix Fire Department for the __________ process.

Answer 14

Oral Interview

Question 15

On behalf of the members of the Phoenix Fire Department and Local 493, we welcome you to the Firefighter _________ process.

Answer 15

Recruit Testing

Question 16

We can personally say this is one of the most __________ careers an individual can choose.

Answer 16

Gratifying

Question 17

Our Department is one of the finest in the _______.

Answer 17

Nation

Question 18

We are ____, well-trained, and professional.

Answer 18

Safe

Question 19

We are a ________ organization seeking people who will uphold our high standards and traditions throughout a long career.

Answer 19

Diverse

Question 20

We are a diverse organization seeking people who will uphold our __________ and traditions throughout a long career.

Answer 20

High Standards

Question 21

It is a unique calling that entails ___________, dedication, and skill.

Answer 21

selflessness

Question 22

A Phoenix Firefighter must possess many critical ______ in order to be successful throughout a long career.

Answer 22

Qualities

Question 23

We are a ____________ driven organization.

Answer 23

Customer Service

Question 24

Our goal each day is to ______ respond to and mitigate any possible emergency that may arise.

Answer 24

Safely

Question 25

We are Firefighters, Paramedics, Hazardous Materials Technicians, ___________ , Airport Emergency Response, and much more.

Answer 25

Technical Rescue Experts

Question 26

Training is an ________ part of our career.

Answer 26

Integral

Question 27

Our Firefighters are expected to be __________ , constantly striving to improve personally and professionally.

Answer 27

Lifelong Learners

Question 28

The following study guide reflects many of our ________________ , practices, and cultural norms.

Answer 28

Standard Operating Procedures

Question 29

Our labor/management process provides the __________ on which these standards exist.

Answer 29

Backbone

Question 30

We work closely with __________ Phoenix Firefighters Local 493, Citizens, and special interest groups that represent emergency response at all levels.

Answer 30

City Leaders

Question 31

Our expectations of those who work for this Department and the City of Phoenix are very _____

Answer 31

High

Question 32

The Department has outlined five of the most important focus areas for a Phoenix Firefighter. These are:

Answer 32

``` Safety Professionalism Teamwork Respect Personal Development ```

Question 33

We hope this will be a window into the dynamic and meaningful career to which Firefighters _________ themselves.

Answer 33

dedicate