Section 1 Flashcards
Template Bar
The Template Bar allows users to select different templates to apply to the form
Use the template bar to
apply, edit, and create templates.
Context menus (also called right-click menus) provide three different levels of the list control.
list title menu, list column context menu, list fields context menu
Portal Containers can be fixed?
True
Portal Containers can be fluid?
True
Boolean Values are…
True/False
What editor is used by knowledge authors to apply predefined formats, code snippets, table of contents, and find or replace text for a knowledge article?
HTML
Which role can switch their form view?
View_Changer
The NOW platform is what type of cloud computing model?
aPaas - Application Platform-as-a-service
(aPaaS) stands for
Application Platform as a service - Application Platform as a Service refers specifically to PaaS platforms specialised in cloud-based application development.
For dynamic tab visibility, ___ __ ____ instead of using the condition builder in the standard ticket page configuration.
Specify a Script
What is the (I) icon?
a Reference Field
To create a set of filter conditions you must…
Click AND button, define the second condition; click RUN
Which field type allows users to use positive or negative values?
FX Currency
You can use the _____________ module to brand your instance with your company logo and colours and set basic system defaults.
Basic Configuration UI16
What 3 file formats are available when exporting currently displayed records in a list?
CSV, JSON, XML
Which collaboration tool can you access using the bubble icon on the banner?
Connect Chat
Connect Chat
Connect Chat is a real-time messaging tool available from the banner, using the bubble icon. It enables users to chat with individuals and groups, quickly share files, and collaborate on any record by connecting with the right people instantly.
Which menu provides options related to viewing, configuring, creating favourites and saving form data?
Form Context Menu
The _________ menu provides options related to viewing configuring, creating favourites and saving form data.
Form Context Menu
What field types are supported by Form Controls?
IP Address, FX Currency, Percent Complete
What role is required to toggle the template bar and apply global templates to the forms?
No Special Role
Where can you enable or disable form tabs in the platform?
System Settings
What needs to be configured to create a new form view?
Form Layout
Related Lists
List Layout
List Design
Form Layout or Form Design
Which tickets are displayed under the Associated Requests tab on the standard ticket page in Service Portal?
All associated requests for which the current ticket is the parent
Which of the following features allows you to update multiple records simultaneously?
Update Selected Action
List Editor
The ______ allows you to edit field values directly from a list without navigating to a form.
list editor
Which content type is NOT tracked in the history tab within the Application Navigator?
UI pages
A field can be added to a table and form by accessing which part of the Form Designer interface?
Field Navigator
Field Navigator
The field navigator allows you to manage fields on the form. It contains the following elements:
Filter: Allows text search on the currently selected tab.
Fields: Displays a list of existing fields you can add to the current form.
Field Types: Displays a list of field types you can add to the current form. Adding a field type to the form layout creates fields in the selected table when the form layout is saved.
Filter Navigator
Search bar on the left side of the page
Guided Setup cannot be used for branding/company logos?
False
What does a column in the list interface correspond to in a ServiceNow instance?
a field
The _________________ is the primary way to interact with the applications and information in a ServiceNow instance.
Next Experience Unified Navigation
Which field type displays records from another table?
Reference
When using Form Designer, icons presented on each field include which of the following? Select 3 Answers from the below options.
Remove Icon, Handle Icon, Edit Icon
