Sec 2, class 10 Flashcards

1
Q

A discipline that concerns the application of psychology to improve the quality of working
life, and to protect and promote the health, safety and well-being of workers (National
Institute of Occupational Safety and Health, NIOSH)
– Includes both the negative aspects (job stress) and positive ones (psychological well-being) that affect the functioning of workers both within and outside of the workplace

A

Occupational Health Psychology

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2
Q

The scientific study of the optimal functioning of the health of individuals and groups in
organizations, as well as the effective management of psychosocial well-being at work and the development of healthy organizations

A

POHP- positive occupational health psychology

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3
Q

The focus of POHP and POP is to discover the characteristics of “good organizational life”
(Llorens, Salanova & Martínez, 2008; Salanova, Martínez & Llorens, 2005) at the individual, inter-individual, group, organizational and societal levels.

A

Positive Organizational Psychology

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4
Q

A theoretical model and validated methodology of psychosocial risk assessment, considered
an important strategy of practical implementation for occupational health and risk
prevention practitioners in times of crisis

A

RED- Resources- experiences- demands

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5
Q

HEalthy & Resilience Organizations
• An organization that makes systematic, planned, and
proactive efforts to improve employees’, teams’, and the
organization’s processes and outcomes
• Resilient?
– Maintain positive adjustment under challenging
conditions
– Bounce back from untoward events
– Maintain desirable functions & outcomes in midst of strain
• Aimed at improving work environment at task (e.g.,
autonomy), interpersonal (e.g., transformational leadership styles), and organizational (e.g., HR practices) levels

A

What is a hero?

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6
Q
Resources & Practices:
– Social support
– Work-family strategies
– Transformational leadership
– Team autonomy
– Team feedback
– Supportive team climate
– Team coordination
• Employees & Teams:
– Trust
– Work engagement
– Efficacious
– Engaged & resilient
• Org outcomes:
– Team in-role & extra-role performance
– High performance
– CSR
A

Hero model: healthy organizational resources and practices , healthy employees, healthy organizational outcomes

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7
Q

Assessment & evaluation

a. Talent attraction, recruitment, selection & retention
b. Establishing & monitoring the psychological contract
c. Periodic HERO audits
d. Workshops on positive experiences

A

Hero strategies - developing and maintaining heros

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8
Q
  1. Design & change work places & org practices
    a. Investing in task (time control & method control) & social resources (supportive team climate,
    coordination, teamwork)
    b. Investing in organizational practices (e.g., work-family
    balance, psychosocial health, communication
    strategies)
    c. Investing in work changes (e.g., job rotations, special
    projects)
A

Hero strategies - developing and maintaining heros

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9
Q
  1. Enhance positive & transformational leadership
    a. Practical guide on leadership in safety & health by
    European Agency for Safety and Health at Work
    b. Transformational leader: charismatic, inspiring,
    visionary; motivates employees & builds
    engagement; displays conviction; takes stands;
    challenges followers with high standards;
    communicates optimism about future goal
    attainment; stimulates & encourages creativity &
    innovation; listens to followers’ concerns & needs,
    which are mainly higher-order intrinsic needs (Avolio,
    1999; Bass, 1985)
A

Hero strategies - developing and maintaining heros

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10
Q
  1. Promote work training in efficacy beliefs (mastery
    experiences, vicarious experience, verbal persuasion,
    positive emotional states (Bandura, 2001)
  2. Develop career management
A

Hero strategies - developing and maintaining heros

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11
Q

Behavioral strategies:
1. Practicing virtues / strengths (e.g., use top 5 strengths in a new & different way
each day of the week)
2. Practice acts of kindness, especially a wide variety of kindness acts in a short
period of time
3. Express gratitude (e.g., gratitude letter, 3 good things)
4. Learn to forgive (e.g., letter, find empathy for an offender)
5. Share good news & celebrate successes
6. Nurture social relationships (e.g., practical help, emotional support, information;
socializing)

A

Empirically validated ppis

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12
Q

Cognitive strategies:
1. Count one’s blessings (e.g., daily journal, regular contemplation)
2. Cultivate optimism (e.g., best possible self exercise; dispute pessimistic
explanations)
3. Savoring (e.g., reminiscing, openness to beauty & excellence, taking time out)

A

Empirically validated PPIs - cognitive strategies

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13
Q

Volitional strategies:

  1. Set & pursue personal goals (e.g., legacy, smaller low-level)
  2. Increase resilience (e.g., write about a negative event, offer job resources)
A

Empirically validated PPIs - volitional strategies

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14
Q
  1. person-activity fit
  2. cultural considerations
  3. ethical considerations
A

Considerations for implementing PPIs

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15
Q

awareness, be where you are

practicing mindfulness offers a way to pay attention to the present moment, without judgment

A

mindfulness

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16
Q

Autopilot + reactivity
• Workplace as an attack on our ability to pay attention
• Time spent distracted?
• As mind-wandering goes up, happiness goes down
• Negative distraction = automatic, not managing to what want to be doing
• “Attention economy” – Results…by doing the right actions…by making the right choices…by paying attention
• Stress: most stress doesn’t come from what we’re doing, but from fear of what we are or aren’t doing.
Stress dissipates when in present moment
• Neuroplasticity: always correcting itself based on what we’re focusing on

A

why mindfulness at work?

17
Q
  • decreased stress
  • better task performance
  • better decision making
  • decreased multitasking
  • increased job satisfaction
  • enhanced work-life balance
  • creativity and innovation
  • enhanced focus
  • ethical decision making
  • increased problem solving
  • increased retention
  • less sick days
A

benefits of mindfulness at work

18
Q
  • mindfulness can be aimed at enhancing mindful awareness during every activities
  • requires single focus of attention and ability to gently turn back to object of attention
A

mindfulness practice

19
Q
  • awareness of routine activities
  • body awareness
  • awareness of impulsive and reactive patterns
  • awareness during social interaction
A

mindfulness practice (informal)