sac based prep Flashcards
maslows hierarcy of needs
states that each individual has needs they wish to satisfy and thus will work towards achieving those needs. the needs are arranged into steps in a hierarchy from most to least important
the steps
- physiological needs
- security and safety needs
- social needs
- esteem needs
- self actualisation needs
advantages
- allows managers to understand that different employees are at different stages of the hierarchy thus require varying means of motivation (helps them understand individual needs)
- managers can utilise the theory and employees should relate to it as it is easy to understand
disadvantages
- only a theory and there is no empirical evidence to support it
- overly simplistic
disadvantages
- only a theory and there is no empirical evidence to support it
- overly simplistic, 1 motivation strategy should be able to satisfy multiple needs at once
lawrence and nohrias 4 drive theory
states that every job must provide an opportunity to fulfil all four of he basic motivation strategies
drives
- drive to acquire
- drive to bond
- drive to comprehend/learn
- drive to defend
advantages
- drives convert into effort that is directed at improving behaviour which improves performance enabling achievement objectives
- is adaptable to complicated or intricate environments
difference
maslow: states that each will move up in the hierarchy
law+noh: argue that you must use all 4 drives simultaneously for it to work
maslow: states that once one level has been achieved, it will no longer act as a motivator
law+noh: argues that you can always use the drives to motivate
do motivation strategies as is
do motivation strategies as is
performance management strategy - management by objectives
refers to a participative approach whereby employees performance is measured based on the objective they’re working towards
→ management will meet with employees to establish objectives
→ enables improved communication and understanding between them
retirement
occurs when an employee decides to permanently leaving the workforce
redundancy
termination of employment by an employer because the job no longer needs to be done or needs fewer people to perform that job
transition considerations
when leaving the workplace, employees are entitled to receive the following
→ remuneration (wages still owing)
→ accrued annual leave
→ long service leave entitlements
roles of participants in the workplace - hr manager
responsible for being involved with the ongoing management of employee-employer relationship.
union
organisations formed to represent and protect rights of workers in a particular industry, trade or occupation → eg. maritime union of australia
fair work commissions
australia’s national workplace relations tribunal (independent body
do awards + agreements as is
do awards + agreements as is
mediation
when an independent third party will facilitate (buzz word) discussions and assist parties talk about the issues. The parties will arrive at their own agreement/resolution
advantages of mediation
- general more cost effective than other means, occurs in less formal setting
- use of mediation results in resolution in shorter space of time than other means
- positive working relationships are maintained as parties in dispute are encouraged to work together in reaching a decision
- voluntary → if both parties have agreed, they are both clearly willing to work towards a solution
disadvantages
- one party may refuse to attend mediation as it is not compulsory to attend, also not compulsory to reach agreement
- one party may be stronger than the other → other party may feel intimidated
- information could be shared with other party during mediation that may benefit other party
