RPIE Key Definitions Flashcards
Common vocabulary for PR Research, Planning, Implementation and Evaluation
Cognitive predisposition, often unconscious, relating to likes and dislikes. Affective rather than cognitive, subjective, global or general and enduring. Cannot be measured through direct questions.
Attitudes
Breakdown of audience based on common characteristics
Audience segmentation
Data collected before or at the beginning of a project or program
Baseline data
Comparing products and services from one org to those of competitors or those recognized as “best in the industry” or signifying milestones or progress achieved during the life of a project
Benchmarking
A complete analysis of an organization’s communications processes, both internal and external
Communications audit
A study of publications, print, online and broadcast reports, speeches and letters to measure, codify, analyze and evaluate the coverage of an organization, its people and activities
Content analysis
Collecting information that describes existing conditions
Descriptive research
Monitoring of an organization’s internal and external environments for detecting early signs of opportunities and threats that may influence its current and future plans
Environmental scanning
Gathering information using scientific principles, which allows accurate statements about publics based on evidence drawn from scientifically representative samples.
Formal research
Gathering information for use in making decisions before a program begins
Formative research
A bar chart that shows the visual and linear direction of projects tasks
Gantt Chart
Statement that spells out the overall outcomes of a program, directly related to the problem/opportunity at hand.
Goals
Collecting information that exists on the record
Historical research
Gathering information that doesn’t necessarily follow the scientific method and are usually subjective and exploratory
Informal research
The overarching reason an organization exists
Mission statement
Measurable result that must be achieved with each public
Objectives
Quantitative research method that combines questions from several organizations into a research company’s national or regional poll. Often less expansive than a standalone effort.
Omnibus survey/study
Observable responses or statements concerning issues or topics. Specific to a topic and time, rational and changeable.
Opinions
Measureable result of change in attitude, action, awareness, behavior, opinion or support
Outcomes
Measure of tools, tactics or activities supporting a plan
Outputs
Individuals whose opinions are sought in a survey
Population