rights and responsibilities

Question 1

healthcare rights

Answer 1

• access
• safety
• respect
• communication
• participation
• privacy
• comment
  all silly red cats play pickleball consistently

Question 2

access

Answer 2

i have a right to healthcare.
i can access services to address my healthcare needs

Question 3

safety

Answer 3

i have a right to receive safe high quality care
I receive safe and high quality health services, provided with professional care, skill and competence

Question 4

respect

Answer 4

i have a right to be shown respect, dignity and consideration.
the care provided shows respect to me and my culture, beliefs, values and personal characteristics

Question 5

communication

Answer 5

i have a right to be informed about services, treatment, options and costs in a clear and open way.
i receive open, timely and appropriate communication about my healthcare in a way I can understand

Question 6

participation

Answer 6

i have a right to be included in decisions and choices about my care
I may join in making decisions and choices about my care and health service planning

Question 7

privacy

Answer 7

i have a right to privacy and confidentiality of my personal information
my personal privacy is maintained and proper handling of my personal health and other information is assured

Question 8

comment

Answer 8

i have a right to comment on my care and to have my concerns addressed
I can comment on or complain about my car and have my concerns dealt with properly and promptly.

Question 9

responsibilities

Answer 9

• provide information
• ask questions
• follow instructions
• report saftey concerns
• respect staff
• ask questions about costs

Question 10

provide information

Answer 10

about their past and present illnesses, hospitalisations, medications and other maters relating to their health history

Question 11

ask questions

Answer 11

when they do not understand explanations given about the risks and benefits of the proposed healthcare, treatments or procedures

Question 12

follow instructions

Answer 12

instructions and medical orders of their doctors, nurses and medical support staff to bring about the best outcomes from treatment

Question 13

report saftey concerns

Answer 13

immediately to their doctor, nurse or healthcare support staff

Question 14

respect staff

Answer 14

treat all medical staff with respect

Question 15

ask questions about costs

Answer 15

ask questions about the costs of the treatmenet before treatment

Question 16

medical confidentiality

Answer 16

anything discussed between a doctor and a patient must be kept private

Question 17

privacy

Answer 17

means that all information relating to the patient including their personal details and any stored information must not be shared

Question 18

exemptions to privacy laws

Answer 18

• if the patient or someone elses h&s or saftey are seriously threatened (if a patient is unconcious and medical staff need to know whether the patient is allergic to any medications
• when the information will reduce or prevent a serious threat to public health or safety (warning the public is there is an outbreak of a serious contagious illness)

Question 19

my health record

Answer 19

my health record stores and manages each individual’s health information - such as blood tests, prescriptions, diagnoses, vaccinations and allergies - online