Resource Management Flashcards
Sources of Conflict
1- Schedules
2- Priorities
3 - Human Resources
4 - Most conflict occurs between PM’s and Functional Managers
Theory-X and Theory-Y
Motivation Theory
Creator = McGregor
X-mgrs believe constant supervision is necessary
Y-mgrs believe people can be trusted to work
Hierarchy of Needs
Motivation Theory
Creator = Maslow
Someone cannot live or work at his full potential until his lower and more basic needs are met
- Self-Actualization
- Esteem
- Acceptance
- Security
- Physiological (food & warmth)
Motivation-Hygiene
Motivation Theory
Creator = Herzberg
HYGIENE Factors - Necessary, but do not motivate
(working conditions, personal life, relationship w/ coworkers)
MOTIVATIONAL Factors - Motivate, but will not work unless hygiene factors are present and satisfactory
(Achievement, Recognition, Personal Growth, Career Advancement)
Contingency Theory
Motivation Theory
Creator = Fiedler
- Effectiveness of a leader’s style is contingent upon the situation
- Leaders may be TASK or RELATIONSHIP oriented
- What made the leader successful on one project may work against him on a different project/situation
Theory of Needs
Motivation Theory
Creator = McClelland
Workers may be motivated by meeting their varying degrees of need for:
1 - achievement
2 - power
3 - affiliation
Expectancy Theory
Motivation Theory
Creator = Vroom
The realistic (believable) expectation of a reward is a motivator
What is Tuckman’s Ladder of Team Development?
Team Building Tool and Technique
1) Forming = beginning of project
2) Storming = maximum conflict
3) Norming = team has began to work together
4) Performing = team at peak performance
5) Adjourning = work is complete and team moves on
Conflict Resolution Techniques?
- Force/Direct = WIN/LOSE
What is Resource Calendars?
Identifies WORKING DAYS and SHIFTS upon which each resource is AVAILABLE
Resource Breakdown Structure OUTPUT of which process?
Estimate Activity Resources
What is Resource Requirements?
States NUMBER and TYPE of resources required to accomplish activities
What does a Team Charter contain?
- Team Values
- Agreements
- Operating Guidelines (ground rules)
What is an Organizational Breakdown Structure?
Listing of project activities or work packages under organization’s departments
What is Fringe Benefits?
Standard benefits given to all employees
e.g. education, insurance, profit sharing
