Random Q’s Flashcards
What is meant by the term motivation
The desire to take action to achieve a goal
State 2 reasons why motivation is important to a business
Increased productivity, fewer absences
Briefly state what Taylor’s motivational theory focuses on
Money is the only motivator
Briefly state what Mayo’s motivational theory focuses on
Groups or teams that communicate well will increase the motivation of team members (social needs met)
Briefly state what Maslows motivational theory focuses on
Workers have different levels of needs and are only motivated by the next level up
List the 5 stages of maslows hierarchy
Physiological, safety, social, esteem, self actualisation
Briefly state what Herzberg’s motivational theory focuses on
Hygiene factors and motivational factors
Give 2 examples of financial methods of motivation
Bonuses, payment by results
Give 2 non - financial methods of motivation
Job enlargement, job enrichment
State the difference between management and leadership
Managers organise and control workforce, leaders motivate and bring about change through strategic vision
State 4 characteristics a leader should have
Creative, flexible, positive self image, respond to change
What is autocratic leadership
Leader makes all decisions without consulting staff
Pros/cons of autocratic leadership
+ quick decisions, good in a crisis
- workforce depends on leader, less motivation, needs supervising, can be a problem if they leave
What is a paternalistic leadership
Leader makes all decisions but cares about staff
Pros/cons of paternalistic leadership
+ workers are motivated, less likely to leave, good image for firm
- Lower profits, slow to change, find it hard to stack staff and make tough changes
What is democratic leadership
Managers allow other to take part in decision making
Pros/cons of democratic leadership
+ useful input from subordinates, higher motivation, good public image
- slow decision making, workers may lack knowledge or not want to be involved, some decisions need to be kept from workers
What is Laissezs Faire leadership
Let workers get on with tasks, limited guidance, hands off approach
Pros/cons of Laissez Faire leadership
+ Works well with skilled staff, gives workers freedom and motivation, more innovation encouraged
- workers may lack experience, lack motivation, deadlines may be missed, nobody pushing them
What is an Entrepreneur?
Someone who starts and runs a business and has responsibility for the risks involved.
