Quality Mgmt Input/Output Definitions

Question 1

Approved Change Requests

Answer 1

Perform Integrated Change Control (process 4.5) is where requests for changes are approved or rejected. Approved change requests are scheduled for implementation by the project team. Approved change requests are changes to expand/reduce project scope or a modification of policies.

Question 2

Change Requests

Answer 2

If during the course of executing the project, issues develop that require a change to the scope, budget, or schedule, or quality, then change requests are developed. Note that the change requests are made in the Executing Progress Group, but are evaluated and either accepted or rejected as part of the Monitoring & Controlling Progress Group. If they are accepted, these changes get fed into the Executing Progress Group once again.

Question 3

Cost Performance Baseline

Answer 3

A specific version of the time-phased budget used to compare actual expenditures to planned expenditures to determine if preventive or corrective action is needed to meet the project objectives.

Question 4

Deliverables

Answer 4

Deliverables that meet the acceptance criteria are formally signed off and approved by the customer and sponsor.

Question 5

EEF

Answer 5

This is the “company culture”, or factors that are external to the project but which influence the project’s success. These can include the company databases and, in particular, the project management software used by the company. Think of them as “soft copy” (software and the company culture or “unwritten rules” that govern how work is done).

Question 6

OPA

Answer 6

Written procedures, policies, and guidelines that are used by the company to guide all operations, including projects. Lessons learned would be an important part of OPA. Think of the operational process assets as the “hard copy” (written procedures)

Question 7

Process Improvement Plan

Answer 7

• Process boundaries (their purpose, start and end, inputs/outputs, data required, stakeholders involved)
• Process configuration (graphical depiction of processes used to facilitate analysis)
• Process metrics (with control limits)
• Targets for performance improvement

Question 8

Project Document Updates

Answer 8

Any time there has been a change that will impact the project it must be documented and the stakeholder’s must be informed.

Question 9

Project Management Plan

Answer 9

A formal, approved document that defines how the project is executed, monitored, and controlled. It will be composed of one or more subsidiary management plans and other planning documents.

Question 10

Project Management Plan Updates

Answer 10

If the project management plan is changed or the performance baseline is changed, then updates to these are made.

Question 11

Quality Checklists

Answer 11

Component-specific checklist used to verify that required steps have been performed. This is done to ensure consistency in frequently performed tasks.

Question 12

Quality Control Measurements

Answer 12

Quality control measurements are the results of quality control activities. They are used to analyze and evaluate the quality standards and processes of the performing organization.

Question 13

Quality Management Plan

Answer 13

This plan documents how the requirements will be analyzed, documented, and managed throughout the project.

Question 14

Quality Metrics

Answer 14

This describes a project or product attribute and how the quality control process will measure it. The tolerance defines the allowable variations on the metrics. Quality metrics are used in the quality assurance and quality control processes.

• On-time performance
• Budget control
• Defect frequency
• Failure rate
• Test coverage

Question 15

Risk Register

Answer 15

The risk register identifies each risk, indicates the chances and what impact it would have on the project if the risk were to occur, and identifies potential responses to that risk.

Question 16

Schedule Baseline

Answer 16

A specific version of the schedule model used to compare actual results to the plan to determine if preventive or corrective action is needed to meet the project objectives.

Question 17

Scope Baseline

Answer 17

The scope baseline is a component of the PM Plan. Components of the scope baseline include:

• Project Scope Statement: this includes the product scope description, the project deliverables, and defines the product user acceptance criteria.
• WBS: this defines each deliverable and the decomposition of the deliverables into work packages.
• WBS Dictionary: this has a detailed description of work and technical documentation for each WBS element.

Question 18

Stakeholder Register

Answer 18

A Stakeholder Register is a project management document, which contains the information about all project stakeholders. It identifies and lists the people, group and the organizations impacted by the project.

Question 19

Validated Changes

Answer 19

Any items which are repaired as a result of this process will be inspected, and accepted or rejected as being acceptable.

Question 20

Validated Deliverables

Answer 20

These are deliverables whose quality has been validated as for correctness as to the quality control standards. These validated deliverables are then sent to the customer for their acceptance.

Question 21

Work Performance Measurements

Answer 21

Work performance measurements are used to produce project activity metrics to evaluate actual progress as compared to planned progress. These metrics include:
-	Planned vs. Actual
o	Technical Performance
o	Schedule Performance
o	Cost Performance