Quality Improvement Flashcards
What is the common thread between all the pharmacy professions?
*compliance and concordance
*medicines safety
*evidence based practice
*shared decision making
What is quality improvement?
“Improvement science is about finding out how to improve and make changes in the most effective way. It is about systematically examining the methods and factors that best work to facilitate quality improvement.”
What are the seven domains of quality?
*safe
*timely
*effective
*efficient
*equitable
*person centred
*sustainable
What is the system of profound knowledge?
*theory of knowledge
*psychology
*appreciation for a system
*knowledge about variation
What are the steps to the quality improvement journey?
*what is the problem?
*build a team
*understanding current system
*develop an aim
*change ideas
*recollect data
*build infrastructure to support change
