GPHC workshop

Question 1

What does the GPhc regulate?

Answer 1

*pharmacy professionals (pharmacists + technicians)
*pharmacy premises
*pharmacy education + training

Question 2

What makes up the jobs of the gGPhc?

Answer 2

*pharmacy inspections
*set standards and guidance
*pharmacy register (online, public access)
*revalidation
*investigate reported concerns → fitness to practice

Question 3

What are the GPhc expectations of pharmacy professionals?

Answer 3

*registration and renewal
*follow standards +guidance
*revalidation

Question 4

What happens during an inspection?

Answer 4

*inspector introduces themselves to pharmacy team + explanation of process
*evidence (observation, questions, scenarios, documentation)
*feedback given
*written report provided → improvement action plan, failure to comply with action plan = statutory enforcement risk to public

Question 5

What is the definition of fitness to practice?

Answer 5

An ability to demonstrate the skills, knowledge, character and health required to do their job safely and effectively

Question 6

When would fitness to practice be questioned?

Answer 6

*behaviour is putting others at risk
*practising in an unsafe way
* health issues affecting ability to make safe judgements about patients

Question 7

What are the types of things investigated?

Answer 7

*working under the influence of alcohol or drugs
*deficient professional competence
*misconduct- serious unprofessional or inappropriate behaviour
*criminal convictions
*dishonesty or fraud
*dispensing errors
*adverse physical or mental health

Question 8

What is entailed in a preparation or dispensing error?

Answer 8

*repeated pattern of errors
*no measures in place for prevention
*not appropriately informing patient
*supportive measures to improve practice
*different thresholds may trigger investigation

Question 9

What do the GPhc not investigate?

Answer 9

*claims for compensation
*customer service issues (impolite staff)
*contract issues (opening hours)
*non pharmacy professionals - students
*prescription charges
*electronic prescriptions
*non medicinal products

Question 10

What do the GPhc address concerns about (students + trainees)?

Answer 10

*quality of education and training
*FtP of the pharmacist or technician you are working with
*exceeding criteria for registration time limit

Question 11

What do the GPhc not address concerns about (students + trainees)?

Answer 11

*academic judgement - pass/fail
*tuition fees
*employment/contract issues and working hours