Quality Flashcards
1
Q
What is quality control
A
Goods are put through strict tests so that the product reaches a certain standard
2
Q
Good quality products are
4
A
Well designed
Suitable for its purpose
Durable
Attractive
3
Q
What is a guarantee
A
A promise by the manufacturer that it will make good of any faults in an item for a specific time after purchase
4
Q
Customers should
4
A
Not feel ignored
Not have to queue long
Feel comfortable
Get value for money
5
Q
Look at labels in hardback
A
😫😫 important
6
Q
What does quality mean
A
Is a term used to indicate that products or services are of high standard
