Quality

Question 1

What is QA(Quality assurance)?

Answer 1

Quality must be “Built in” its up to regulations.

Question 2

What are methods of QA?

Answer 2

Product control
Product development checking
Benchmarking(Setting standards similar to competitors)
Teamwork

Question 3

What factors affect quality?

Answer 3

Purchasing
Operations
FInance
HR
Marketing

Question 4

What does Quality mean?

Answer 4

Fitness for purpose?

Question 5

What does production control mean?

Answer 5

Standards set, processes designed to meet targets are implemented

Question 6

What are the pros of High quality?

Answer 6

Customer satisfaction
Increase pricing
Differentiated products
Increased sales

Question 7

What does QC(Quality control) mean?

Answer 7

Maintaining standards to an exemplar piece of output (End of production cycle)

Question 8

What is TQM?

Answer 8

Total quality management satisfying internal and external customers and suppliers

Question 9

What are methods of TQM?

Answer 9

Zero defects(Avoid Flaws )
Empowerment(giving control to workers)
Monitoring(regular to check QC)
TEam work
Quality circles(group of people discuss to improve and analyse quality)
Benchmarking(comparing to competitors for areas of improvement )