QC Flashcards
Basic principles that can help improve the efficiency of a department?
- budgets
- workflow
- inventory
- scheduling
- resources
What are capital budgets?
- for long term financing
- larger purchases such as major equipment or facilities
- things that aren’t consumed, depreciate over time
What is an operating budget?
- short term budget
- smaller purchases needed for day by day
- “consumables”
- usual based on the previous year
Who should monitor the supplies and materials?
Front line workers because we see it all
Factors that affect workflow in a department?
- staffing
- level of training
- organization of a department
- scheduling
- PM-preventative maintenance
- equipment
- team work
- communication
- weather
What does scheduling depend on?
- types of exams
- types of patients
- staffing
What is quality assurance?
Actions necessary to provide confidence that the x ray equipment and components produce diagnostic information of satisfactory quality with minimum doses to patients and staff
All encompassing management program used to ensure excellence in healthcare through the collection and evaluation of data
-optimal image quality
-accurate and timely diagnosis
-ALARA
A QA program examines what aspects of a facility?
All
- information quality
- clinical efficiency
- patient dose
What is the primary goal of a QA program?
Ensure accurate and timely diagnosis at the minimum dose to the patient and staff
“Enhancement of patient care”
4 major steps of establishing QC procedures?
- equipment must be functioning properly
- baseline performance values must be established
- reference test images must be available for comparison of QC
- result evaluation: acceptable limits and corrective actions must be determined
What is acceptance testing?
Process to verify compliance with the performance specs of the equipment
-results are used to set baseline values and acceptance limits on the operational performance of the equipment
Who performance acceptance tests?
Medical physicist
Purpose of a quality management program?
Control and minimize variables as much as possible
What variables is a quality management program controlling?
Human and equipment
- image receptor
- processing
- viewing conditions
- competency of staff
Quality is determined by what 3 factors?
- Expected quality
- Perceived quality
- Actual quality
What is expected quality?
- level of quality expected by the customer
- influenced by work of mouth (outside factors)
- we have the least amount of influence on this factor
What is perceived quality?
- based on customer’s perception of products/services (pt. experience)
- highly subjective
- hard to measure
- how well the staff perform responsibilities (greatest impact)
What is actual quality?
Statistical data measures outcomes and considered all factors that can influence the final outcome
Changes that affect DI departments?
- Advances in technology, equipment, and procedures
- Legislation and government regulations
- Accreditation Procedures
- Corporate buyouts and mergers
- Methods of reimbursement for services rendured
What is the cost of quality?
The expense of not doing things right the first time
What is quality assessment?
Measurement of the level of quality at some point in time with no effort to change or improve the level of care
What is is QC the same as QA?
No, its a component of QA
- deals with the technical aspects affecting imaging quality
- is a method of controlling images from start to finish
- ensures quality, repeatable results through the testing of equipment
3 levels of testing included in a quality management program?
- Non-invasive and simple
- Non-invasive and complex
- Invasive and complex
Non0-invasive and simple testing?
- performed by any tech
- simple test tools
- wire mesh test, spinning top test etc.