Q's

Question 1

Every time a Windows Vista computer boots, you receive an error message stating that the cover was previously removed. You want to prevent this alert from being displayed. In which location should you disable this alert?

Answer 1

BIOS

Question 2

While performing routine for a customer, you hear a grinding noise coming from inside the PC case. Which component should you suggest the customer replace?

Answer 2

HDD

Question 3

Which type of cable can operate at up to 10 gigabits per second?

Answer 3

CAT 5e

Question 4

An IBM PC is giving one long beep and one short beep when turned on. The PC does not boot up

Answer 4

Check the MOBO

Question 5

You perform several hardware upgrades on a user’s PC. You notice that the PC has an AMI BIOS. After completing the upgrades, you boot the PC. You hear 7 beeps. Which component should you check?

Answer 5

CPU

Question 6

You are choosing from among several different laptops components. Which of the following operates at the fastest speed?

Answer 6

ExpressCard using a PCIe bus

Question 7

Cat5 - up to 100m and 100Mbps

Cat6 - up to 100m and 10Gbps

Answer 7

Multi-mode Fiber - up to 500m and 10Gbps
Single-mode Fiber- up to 40km & 10Gbps
ThikNet - up to 500m and 10Mbps
ThinNet - up to 185m and 10Mbps

Question 8

You are hired to train a group of new users technicians. one of your lessons is on how to construct CAT5 and CAT6 Ethernetcables. To make sure they know the difference btw a 568A & 568B cables, what are the most important areas you should focus on during the training?

Answer 8

• Use the correct color scheme pattern for a T568A and T568B cable
• T568A is called a crossover cable, and T568B is called a straight-through cable

Question 9

Different RAM types

Answer 9

DDR-SDRAM 184 pins and 2.5 v
DDR2 240 pins and 1.8v
DDR3 240 pins and 1.2-1.5v
DDR4 280 pins and 1.2 - 1.35v

Question 10

Network Topology

Answer 10

10Base

Question 11

Beverly has contacted you and stating that her computer will not boot and keeps beeping. Which components must pass a PC’s POST before an OS will load?

Answer 11

Mem
The video Card
CPU

Question 12

Cable that uses a light-emitting diode LED

Answer 12

multi-core fiber optic cable

Question 13

Beth’s PC keeps locking up, and she is not sure why. She was told by the intern at her company’s help desk that she should reboot the PC often. However she has noticed tha the PC freezes when she opens more than 2 programs at a time. Before she upgrades the RAM, what else can she do to help alleviate this problem?

Answer 13

Increase the size of the paging file

Question 14

A user complaints that his PC is taking a long time to boot. During the boot process, you observe that the hard drives activity light is staying on. You discover that the HDD is nearing its max capacity. The computer contains a single 150-GB HDD. What should you do?

Answer 14

Add an identical HDD, and configure a RAID-0 volume.

Question 15

When installing a TV tuner adapter card in a PC, except:

Answer 15

Plug the TV tuner adapter card into a USB port

Question 16

A client reports CMOS mismatch errors at startup. Further convo with him reveals that he had forgotten the startup password he assigned in CMOS, and he had to clear all CMOS settings for his PC to complete a successful startup. Although he can now start his PC, he continues to observe CMOS errors each time he starts the PC. He replaced the CMOS battery, but the problem continues.

Answer 16

The system board jumper settings

Question 17

George, a user, receive a blue screen error when attempting to access a third party application on his PC. When you are troubleshooting the PC, you get a blue screen error that lists the same mem location for the error. What should you do?

Answer 17

Replace the defective mem module.
You should replace the defective mem module. If you get two blue screen errors that list the same mem location, the most likely causeis a defective mem module.

Question 18

You are teaching a one-week PC repair class. Early Monday morning, you discover that a student from the previous week protected his PC with a BIOS startup password, and you are unable to contact the student to obtain the password. This week’s class starts in one hour, and all seats are take.

Answer 18

Use a system board jumper.

Question 19

When you start your PC, a CMOS checksum error is caused. After investigating, you discover that the CMOS battery is causing the problem. You want to measure the voltage of the CMOS battery before repalcing it with a new one. Which device should you use?

Answer 19

Vol Ohm Meter

Question 20

The primary HDD in your Windows computer has failed. You purchase a new HDD and install it in your computer. What should you do first?

Answer 20

Change the HDD configuration settings in the computer’s BIOS

Question 21

Where’s the MBR stored?

Answer 21

HDD

Question 22

Chip connects the system bus to the AGP and PCI buses

Answer 22

Northbridge

Question 23

A user reports that his Windows PC often issues errors about running out of victual mem. You want to increase the amount of available virtual mem.

Answer 23

Edit the size of the paging file in the OS

Question 24

What’s the transmission distance supported by single-mode fiber optic cable?

Answer 24

appr. 20 miles