Npower 901 Flashcards

1
Q

A customer has left a computer monitor on over the weekend and now notices slight discolouration of the screen. This is an example of:

A

Burn in

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2
Q

When a technician is planning to replace a laptop hard drive, the technician will need to:

A

select a drive that has the same form factor

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3
Q

Which of the following is the form factor of a standard Parallel connector?

A

DB-25

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4
Q

A company wants to conserve paper without limiting the ability to print. Which of the following settings needs to be configured?

A

Duplex

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5
Q

Ann, a user, boots her laptop and notices the screen flashes then turns black. It was working during her presentation yesterday. Which of the following troubleshooting steps should be completed?

A

connect an external display device

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6
Q

A user is reporting that a desktop computer with a RAID 1 array is running slowly.
Upon performing a reboot, the technician sees S.M.A.R.T. errors during boot up.
Which of the following tools would the technician use FIRST to troubleshoot the errors?

A

chckdsk

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7
Q

A user creates a file in presentation software to be shown on a widescreen display.

The user would like to adjust the aspect ratio of the slides in the presentation software so they display without extra black areas on the top, bottom, left, or right of the slides.

Which of the following aspect ratios would BEST meet this requirement?

A

16:9

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8
Q

A customer wants to connect a laptop to a mobile device’s Internet for use in situations where there is no Internet connectivity. Which of the following technologies would the technician recommend to the customer?

A

hotspot

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9
Q

Legacy software needs to be installed on a netbook.

Which of the following is MOST likely needed in order to install the software?

A

USB optical drive

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10
Q

Which of the following connectors can be used for video, audio, and storage devices?

A

Thunderbolt

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11
Q

Which of the following are the BEST features to include in a Home Theater PC? (Select TWO).

A

HDMI output

Digital Audio

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12
Q

A user wants to enable hands-free for a smartphone in a car.

Which of the following needs to be performed?

A

Device pairing

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13
Q

A customer wants to transfer data from the DVR to a DVD.

Which of the following should be used on a workstation in order to extract the data for archiving?

A

Video Capture

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14
Q

Which of the following would likely be the MOST cost-effective media to use for storing 8GB of data?

A

DVD+R DL

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15
Q

A technician is troubleshooting an expansion card in a computer that allows the computer to receive faxes over a VoIP line. The line connected to the expansion card is MOST likely which of the following cable types?

A

CAT6

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16
Q

A user reports that the cursor jumps to random screen locations when typing on a laptop computer.
Which of the following devices is MOST likely causing this?

A

the touch pad

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17
Q

An IT manager needs to install a large display in a front office area with a lot of natural light. Which of the following display technologies will BEST satisfy the requirements of the design plan?

A

LED LCD

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18
Q

A network technician connects a tone generator to an RJ-45 drop. Which of the following is the MOST likely reason for doing this?

A

To locate the position of the cable on a patch panel

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19
Q

A technician receives a call that a client’s PC is not booting after a recent test of the building’s back-up generators. When the technician arrives, it is discovered that, once powered on, there is no output display or POST beep codes. Furthermore, after 15 seconds, the system’s fans begin running much louder and faster. Which of the following is the MOST likely issue?

A

The motherboard was damaged by the power test.

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20
Q

A computer technician is responding to a call about a printer that is causing streaks to appear on every printout. Which of the following is the MOST likely cause?

A

Imaging drum

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21
Q

A technician needs to boot a PC from a USB drive.

Which of the following settings should be disabled to accomplish this task?

A

Secure boot

22
Q

Which of the following types of expansion slots is MOST frequently found in blade servers?

A

PCI-X

23
Q

A user has requested a device that could be used for web-conferences while away from work. The device will mainly be used for emailing, document reviewing, and phone calls.
Which of the following mobile devices would a technician MOST likely recommend?

A

Phablet

24
Q

Which of the following cable style connector?

A

Composite video

25
Q

A technician replaces a computer’s NIC with a wireless card. The user wants to save the NIC.
Which of the following should the technician use to preserve the NIC?

A

Use one anti-static bag

26
Q

A technician needs to replace a computer’s hard drive. Which of the following should the technician do FIRST?

A

Disconnect power to PC

27
Q

When a user’s computer boots, a message shows that reads: “Alert! Cover previously removed.”
Which of the following was configured in the BIOS to cause this alert?

A

Intrusion detection

28
Q

Which of the following ports is used by default for IMAP traffic?

A

143

29
Q

Which of the following ports is used for POP3 traffic by default?

A

110

30
Q

A technician is asked to verify that a CAT5 patch cord, created by another technician, is in working order. Which of the following tools should the technician use to verify the patch cord?

A

Cable tester

31
Q

Which of the following is the FIRST thing a technician should do before putting their hand inside a computer case?

A

Touch the case to discharge static

32
Q

Which of the following socket types is for an Intel CPU?

A

1156

33
Q

Which of the following cable types is MOST often found in Plain Old Telephone Service (POTS)?

A

CAT3

34
Q

Which of the following memory types has 184 pins?

A

DDR

35
Q

The term SFF refers to which of the following?

A

Mobo

SFF: small form factor

36
Q

A threaded coaxial connector used to connect to a TV tuner is MOST often referred to as which of the following?

A

F- connector

37
Q

A dial-up modem uses which of the following types of connectors?

A

RJ-11

38
Q

The MAXIMUM transfer rate of eSATA is:

A

3.0 Gbps

39
Q

A technician installs a new high-end gaming card into a computer but is not seeing any video.
Which of the following power connectors did the technician MOST likely forget to install?

A

molex 6/8 pin

40
Q

A PC cannot connect to the network. A network card was purchased without documentation or driver discs. Which of the following is the BEST way to install it into this machine?

A

Copy drivers to flash drives and install

41
Q

Which of the following requires a MINIMUM of four hard drives?

A

RAID 10

42
Q

A coworker has reported that someone has engaged in prohibited activity. The supervisor has asked the technician to quarantine the PC until police arrive. Which of the following should the technician do?

A

Document time/date for later reference

Prevent users from accessing the PC

43
Q

A customer has asked for the ability to operate dual digital monitors. Which of the following is the BEST solution for accomplishing this?

A

Install a video card with multiple DVI ports

44
Q

A customer has purchased a 1TB internal hard drive. The customer would like to have it installed as a data drive in their existing system. The technician discovers there is no spare power supply connector for the new hard drive. Which of the following would enable the technician to EASILY accomplish the task?

A

Remove the CD-ROM

Split an existing power connection

45
Q

Which of the following pin pairs remain with the same wire colour for either T568A or T568B?

A

4 and 5

46
Q

Which of the following would be included when documenting the MOST recent policy on corporate behaviour?

A

Last revision dates and version numbers

47
Q

Which of the following represents a wiring standard for connectors of twisted pair cables?

A

T568A

48
Q

Which of the following connectors would be found on a coaxial cable?

A

BNC

F

49
Q

Which of the following BIOS features should be enabled to increase security of the physical computer?

A

Chassis Intrusion Detection

50
Q

Which of the following amounts of memory BEST represents the upper limit of RAM when using a 32-bit architecture?

A

4GB