PURCOM LAST Flashcards by Jane Suminguit

“Apps and websites that were once considered ‘social technology’ are just
a natural evolution of the modern internet.”

MIKE KUJAWSKI

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Traditional media must be planned differently than new media

CUNNINGHAM

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Sya pd gaingon sa differences between traditional media and new media

CUNNINGHAM

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traditional media ___ communication

MONOLOGIC COMMUNICATION

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new media ___ communication

DIALOGIC COMMUNICATION

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reuse, repackage, and repurpose the information that a communicator has conveyed to them for their own message-sending activities

PROSUMER

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new technologies co-exist with old technologies; use of technology by people can bring social change not just technology itself

EARL AND KIMPORT

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provided insights abt the risks of using social media: DATA RISK and PROCESS RISKS

MARY JOYCE

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SCHULTZ and JUNGHERR- risks:

LOST PRIVACY and LOST ACCESS

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network site might change some features/delete those u needed

ALTERED FEATURES

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author warns us to make back up plans)

CHANGING TERMS OF SERVICE

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occur if there is maintenance system adjustment/service might be down)

UNRELIABLE SERVICE

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New communication technologies help us become prosumers

ANASTASIA KAVADA

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Online movements last because:

permanent online space, regular meetings and events, short-term and well-defined projects, open narratives and inclusive stories

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PEACEable learning process:

COGNITIVE, AFFECTIVE, ACTIVE

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3 types of VIOLENCE:

CULTURAL VIOLENCE, DIRECT VIOLENCE, STRUCTURAL VIOLENCE

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hitting, beating, shooting, bombing, torture, war, killing

DIRECT VIOLENCE

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poverty, corruption, unjust laws that do not give same access to certain citizens

STRUCTURAL VIOLENCE

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hitting, beating, shooting, bombing, torture, war, killing

DIRECT VIOLENCE

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When people are able to solve their conflict without violence and improve the quality of their lives

PEACE

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APPROACHES TO PEACE

PEACEKEEPING, PEACEMAKING, PEACEBUILDING, TRUE PEACE, JUST PEACE

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ending direct violence

PEACEKEEPING

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changing attitudes through dialogue and mediated negotiations/peace processes

PEACEMAKING

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structural transformation of the conflict’s root cause

PEACEBUILDING

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a participatory nonviolent process that aims to prevent any form of violence, embraces respect for human rights and aids the maintenance of nonviolent human interaction

TRUE PEACE

Built upon three pillars: (1) an adaptive process and structure of human relationships characterized by high justice and low violence; (2) a societal infrastructure that actively responds to conflict by nonviolent means as first and last resorts, and (3) a system that allows for permanency and interdependence of relationships and change

JUST PEACE

NVC is anchored on _____ work

Marshall Rosenberg’s

4 COMPONENTS OF NVC

FORN FEELING OBSERVATION REQUEST NEEDS

Observation without evaluation consists of noticing concrete things and actions around us. We learn to distinguish between judgment and what we sense in the present moment, and to simply observe what is there.

When we notice things around us, we inevitably experience varying emotions and physical sensations in each particular moment. Here, distinguishing feelings from thoughts is an essential step to the NVC process.

All individuals have needs and values that sustain and enrich their lives. When those needs are met, we experience comfortable feelings, like happiness or peacefulness, and when they are not, we experience uncomfortable feelings, like frustration. Understanding that we, as well as those around us, have these needs is perhaps the most important step in learning to practice NVC and to live empathically.

To make clear and present requests is crucial to NVC’s transformative mission. When we learn to request concrete actions that can be carried out in the present moment, we begin to find ways to cooperatively and creatively ensure that everyone’s needs are met.

Foundation of Living Nonviolently

HE HONESTY EMPATHY

___ goes beyond _____, allowing us to put ourselves into another’s shoes to sense the same feelings and understand the same needs; in essence, being open and available to what is alive in others. It also gives us the means to remain present to and aware of our own needs and the needs of others even in extreme situations that are often difficult to handle.

EMPATHY, COMPASSION

begins with truly understanding ourselves and our own needs, and being in tune with what is alive in us in the present moment. When we learn to give ourselves empathy, we can start to break down the barriers to communication that keep us from connecting with others.

HONESTY

1930-1959

peace was defined as an absence of war.

1959-1990

implying transforma)on capable of minimizing social inequali)es

1990-Present Day –

– a culture of peace as an alterna)ve to cultural violence.

a powerful approach rooted in cul)va)ng a compassionate, connected heart. It’s not just about avoiding physical harm: it’s a way of life that priori)zes empathy, understanding, and living honestly.

NONVIOLENCE COMMUNICATION

“Non-violence is not a garment to be put on and off at will. Its seat is in the heart, and it must be an inseparable part of our very being.”

MAHATMA GANDHI

We look at NVC as a ____ that helps us to transform old parerns of defensiveness and aggressiveness into compassion and empathy and to improve the quality of all of our rela)onships

LANGUAGE OF LIFE

Is a specific kind of par)cipatory process that is par)cularly well suited to addressing societal needs.

DIALOGUE

Is a way of communica)ng where people try to understand each other’s views without arguing. It helps people let go of disagreements and find common ground, leading to berer understanding and more crea)ve thinking. - The cri)cal quality of___ lies in that par)cipants come together in a “safe space” to understand each other’s viewpoints to develop new op)ons for addressing problems.

DIALOGUE

Governing Principles of Dialogue

HAJIL HUMANITY A LONG TERM PERSPECTIVE JOINT OWNERSHIP INCLUSIVENESS LEARNING

Reasons Why People Join Dialogues

AC BB THEY WILL THEY NEED TO TAKE ACTION CURIOSITY BENEFIT FROM A PEACEFUL SITUATION BENEFIT FROM A CONTINUED CONFLICT

Code of Conduct in Dialogue

Show empathY SHOW OPENNESS maintain respectful tone assume responsibility, individually and collectively have the courage to recognie differences demonstrate capacity to change

word derives from the Greek

dialogos dia - through logos - word through the meaning of the word

any communication that uses words to convey meaning.

dialogue

listening to understand. In this process, we do not strive to convince each other, but instead try to build a common experience base that allows us to learn collectively. The more the group achieves such collective understanding, the easier it becomes to reach a decision, and the more likely it is that the decision will be implemented in the way the group meant it to be.

dialogue

modes of dialogue

content neutral model content informed model

-focuses on the process

content neutral model

focuses on content and process

content informed model

is a process, not a single activity, joint ownership, be mindful of sensitive questions

conflict analysis HAI history actors issue

__ dialogue must come before __ dialogue.

intragroup ; intergroup

Dialogue is a powerful tool of conflict transformation but it is not a

panacea

common set of properties of negotiation according to

pregovaranja kc and vladimir s 2 or more parties and a conflict of interest conflict can be solved by an agreement mutual dependency communicate because they want a better agreement

negotiation is a form of

interpersonal communication

is a method by which people settle differences. It is a process by which compromise or agreement is reached while avoiding argument and dispute

negotiation

process of negotiation

preparation discussion clarifying goals negotiate towards a win-win outcome agreement implementing a course of action

Diverse individuals approach problems and communicate their viewpoints in different ways

conflict style CCC AA COMPETING COMPROMISING COLLABORATING AVOIDING ACCOMODATING

– a conflict resolu)on style that priori)zes an individual’s needs and desires over others’, using power and authority to win the argument.

COMPETING

– collaborators are asser)ve and coopera)ve individuals who strive to find mutually beneficial outcomes by seeking win-win solu)ons and working with others.

COLLABORATING

involves finding middle-ground solu)ons, making concessions, and priori)zing reaching an agreement over achieving the ideal outcome

COMPROMISING

avoiders tend to withdraw from conflict by evading or delaying discussions instead of addressing the issue directly

AVOIDING

priori)ze rela)onships over their own needs and tend to be highly coopera)ve and less asser)ve.

ACCOMODATING

– is a process that aims to diffuse heated arguments and help conflic)ng par)es to resolve them

MEDIATION

diffusing heated arguments, identifying issues, setting emotions aside, and learning new ways to communicate

PEACEKEEPING

To challenge disputants into productive patterns of communication using strategic guidance interventions

MEDIATOR

2 TYPES OF MEDIATION

POWERFUL MEDIATION TRANSFORMATIVE MEDIATION

more focused on problem-solving and reframing the conflict in ways that allow conflic)ng par)es much more control over the process and their outcomes.

POWERFUL MEDIATION

focuses on long-term conflict transforma)on of the structures that may be crea)ng the conflict

TRANSFORMATIVE MEDIATION

What do the conflict want and what do they need?

FAD FACILITATION ARBITRATOR DIALOGUE