PURCOM LAST Flashcards
“Apps and websites that were once considered ‘social technology’ are just
a natural evolution of the modern internet.”
MIKE KUJAWSKI
Traditional media must be planned differently than new media
CUNNINGHAM
Sya pd gaingon sa differences between traditional media and new media
CUNNINGHAM
traditional media ___ communication
MONOLOGIC COMMUNICATION
new media ___ communication
DIALOGIC COMMUNICATION
reuse, repackage, and repurpose the information that a communicator has conveyed to them for their own message-sending activities
PROSUMER
new technologies co-exist with old technologies; use of technology by people can bring social change not just technology itself
EARL AND KIMPORT
provided insights abt the risks of using social media: DATA RISK and PROCESS RISKS
MARY JOYCE
SCHULTZ and JUNGHERR- risks:
LOST PRIVACY and LOST ACCESS
network site might change some features/delete those u needed
ALTERED FEATURES
author warns us to make back up plans)
CHANGING TERMS OF SERVICE
occur if there is maintenance system adjustment/service might be down)
UNRELIABLE SERVICE
New communication technologies help us become prosumers
ANASTASIA KAVADA
Online movements last because:
permanent online space, regular meetings and events, short-term and well-defined projects, open narratives and inclusive stories
PEACEable learning process:
COGNITIVE, AFFECTIVE, ACTIVE
3 types of VIOLENCE:
CULTURAL VIOLENCE, DIRECT VIOLENCE, STRUCTURAL VIOLENCE
hitting, beating, shooting, bombing, torture, war, killing
DIRECT VIOLENCE
poverty, corruption, unjust laws that do not give same access to certain citizens
STRUCTURAL VIOLENCE
hitting, beating, shooting, bombing, torture, war, killing
DIRECT VIOLENCE
When people are able to solve their conflict without violence and improve the quality of their lives
PEACE
APPROACHES TO PEACE
PEACEKEEPING, PEACEMAKING, PEACEBUILDING, TRUE PEACE, JUST PEACE
ending direct violence
PEACEKEEPING
changing attitudes through dialogue and mediated negotiations/peace processes
PEACEMAKING
structural transformation of the conflict’s root cause
PEACEBUILDING
a participatory nonviolent process that aims to prevent any form of violence, embraces respect for human rights and aids the maintenance of nonviolent human interaction
TRUE PEACE
Built upon three pillars: (1) an adaptive process and structure of human relationships characterized by high justice and low violence; (2) a societal infrastructure that actively responds to conflict by nonviolent means as first and last resorts, and (3) a system that allows for permanency and interdependence of relationships and change
JUST PEACE
NVC is anchored on _____ work
Marshall Rosenberg’s
4 COMPONENTS OF NVC
FORN
FEELING
OBSERVATION
REQUEST
NEEDS
Observation without evaluation consists of noticing concrete things and actions around us. We learn to distinguish between judgment and what we sense in the present moment, and to simply observe what is there.
When we notice things around us, we inevitably experience varying emotions and physical sensations in each particular moment. Here, distinguishing feelings from thoughts is an essential step to the NVC process.
All individuals have needs and values that sustain and enrich their lives. When those needs are met, we experience comfortable feelings, like happiness or peacefulness, and when they are not, we experience uncomfortable feelings, like frustration. Understanding that we, as well as those around us, have these needs is perhaps the most important step in learning to practice NVC and to live empathically.
To make clear and present requests is crucial to NVC’s transformative mission. When we learn to request concrete actions that can be carried out in the present moment, we begin to find ways to cooperatively and creatively ensure that everyone’s needs are met.
Foundation of Living Nonviolently
HE
HONESTY
EMPATHY
___ goes beyond _____, allowing us to put ourselves into another’s shoes to sense the same feelings and understand the same needs; in essence, being open and available to what is alive in others. It also gives us the means to remain present to and aware of our own needs and the needs of others even in extreme situations that are often difficult to handle.
EMPATHY, COMPASSION
begins with truly understanding ourselves and our own needs, and being in tune with what is alive in us in the present moment. When we learn to give ourselves empathy, we can start to break down the barriers to communication that keep us from connecting with others.
HONESTY
1930-1959
peace was defined as an absence of war.
1959-1990
implying transforma)on capable of minimizing social inequali)es
1990-Present Day –
– a culture of peace as an alterna)ve to cultural violence.
a powerful approach rooted in cul)va)ng a compassionate, connected
heart. It’s not just about avoiding physical harm: it’s a way of life that priori)zes empathy, understanding, and
living honestly.
NONVIOLENCE COMMUNICATION
“Non-violence is not a garment to be put on and off at will. Its seat is in the heart, and it must be an inseparable part of our very being.”
MAHATMA GANDHI
We look at NVC as a ____ that helps us to transform old parerns of
defensiveness and aggressiveness into compassion and empathy and to improve the quality of all of our
rela)onships
LANGUAGE OF LIFE
Is a specific kind of par)cipatory process that is par)cularly well suited to addressing societal needs.
DIALOGUE
Is a way of communica)ng where people try to understand each other’s views without arguing.
It helps people let go of disagreements and find common ground, leading to berer
understanding and more crea)ve thinking.
- The cri)cal quality of___ lies in that par)cipants come together in a “safe space” to understand each other’s viewpoints to develop new op)ons for addressing problems.
DIALOGUE
Governing Principles of Dialogue
HAJIL
HUMANITY
A LONG TERM PERSPECTIVE
JOINT OWNERSHIP
INCLUSIVENESS
LEARNING
Reasons Why People Join Dialogues
AC BB
THEY WILL THEY NEED TO TAKE ACTION
CURIOSITY
BENEFIT FROM A PEACEFUL SITUATION
BENEFIT FROM A CONTINUED CONFLICT
Code of Conduct in Dialogue
Show empathY
SHOW OPENNESS
maintain respectful tone
assume responsibility, individually and collectively
have the courage to recognie differences
demonstrate capacity to change
word derives from the Greek
dialogos
dia - through
logos - word
through the meaning of the word
any communication that uses words to convey meaning.
dialogue
listening to understand.
In this process, we do not strive to convince each other, but instead try to build a common experience base that allows us to learn collectively. The more the group achieves such collective understanding, the easier it becomes to reach a decision, and the more likely it is that the decision will be implemented in the way the group meant it to be.
dialogue
modes of dialogue
content neutral model
content informed model
-focuses on the process
content neutral model
focuses on content and process
content informed model
is a process, not a single activity, joint ownership, be mindful of sensitive questions
conflict analysis
HAI
history
actors
issue
__ dialogue must come before __ dialogue.
intragroup ; intergroup
Dialogue is a powerful tool of conflict transformation but it is not a
panacea
common set of properties of negotiation according to
pregovaranja kc and vladimir s
2 or more parties and a conflict of interest
conflict can be solved by an agreement
mutual dependency
communicate because they want a better agreement
negotiation is a form of
interpersonal communication
is a method by which people settle differences. It is a process by which compromise or agreement is reached while avoiding argument and dispute
negotiation
process of negotiation
preparation
discussion
clarifying goals
negotiate towards a win-win outcome
agreement
implementing a course of action
Diverse individuals approach problems and communicate their viewpoints
in different ways
conflict style
CCC AA
COMPETING
COMPROMISING
COLLABORATING
AVOIDING
ACCOMODATING
– a conflict resolu)on style that priori)zes an individual’s needs and desires over
others’, using power and authority to win the argument.
COMPETING
– collaborators are asser)ve and coopera)ve individuals who strive to find
mutually beneficial outcomes by seeking win-win solu)ons and working with others.
COLLABORATING
involves finding middle-ground solu)ons, making concessions, and priori)zing
reaching an agreement over achieving the ideal outcome
COMPROMISING
avoiders tend to withdraw from conflict by evading or delaying discussions instead
of addressing the issue directly
AVOIDING
priori)ze rela)onships over their own needs and tend to be highly coopera)ve and less asser)ve.
ACCOMODATING
– is a process that aims to diffuse heated arguments and help conflic)ng par)es to resolve them
MEDIATION
diffusing heated arguments, identifying issues, setting emotions aside, and learning new ways to communicate
PEACEKEEPING
To challenge disputants into productive patterns of communication using strategic guidance interventions
MEDIATOR
2 TYPES OF MEDIATION
POWERFUL MEDIATION
TRANSFORMATIVE MEDIATION
more focused on problem-solving and reframing the conflict in ways that
allow conflic)ng par)es much more control over the process and their outcomes.
POWERFUL MEDIATION
focuses on long-term conflict transforma)on of the structures that
may be crea)ng the conflict
TRANSFORMATIVE MEDIATION
What do the conflict want and what do they need?
FAD
FACILITATION
ARBITRATOR
DIALOGUE
