PURCOM LAST Flashcards

1
Q

“Apps and websites that were once considered ‘social technology’ are just
a natural evolution of the modern internet.”

A

MIKE KUJAWSKI

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2
Q

Traditional media must be planned differently than new media

A

CUNNINGHAM

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3
Q

Sya pd gaingon sa differences between traditional media and new media

A

CUNNINGHAM

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4
Q

traditional media ___ communication

A

MONOLOGIC COMMUNICATION

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5
Q

new media ___ communication

A

DIALOGIC COMMUNICATION

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6
Q

reuse, repackage, and repurpose the information that a communicator has conveyed to them for their own message-sending activities

A

PROSUMER

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7
Q

new technologies co-exist with old technologies; use of technology by people can bring social change not just technology itself

A

EARL AND KIMPORT

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8
Q

provided insights abt the risks of using social media: DATA RISK and PROCESS RISKS

A

MARY JOYCE

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9
Q

SCHULTZ and JUNGHERR- risks:

A

LOST PRIVACY and LOST ACCESS

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10
Q

network site might change some features/delete those u needed

A

ALTERED FEATURES

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11
Q

author warns us to make back up plans)

A

CHANGING TERMS OF SERVICE

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12
Q

occur if there is maintenance system adjustment/service might be down)

A

UNRELIABLE SERVICE

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13
Q

New communication technologies help us become prosumers

A

ANASTASIA KAVADA

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14
Q

Online movements last because:

A

permanent online space, regular meetings and events, short-term and well-defined projects, open narratives and inclusive stories

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15
Q

PEACEable learning process:

A

COGNITIVE, AFFECTIVE, ACTIVE

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16
Q

3 types of VIOLENCE:

A

CULTURAL VIOLENCE, DIRECT VIOLENCE, STRUCTURAL VIOLENCE

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17
Q

hitting, beating, shooting, bombing, torture, war, killing

A

DIRECT VIOLENCE

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18
Q

poverty, corruption, unjust laws that do not give same access to certain citizens

A

STRUCTURAL VIOLENCE

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19
Q

hitting, beating, shooting, bombing, torture, war, killing

A

DIRECT VIOLENCE

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20
Q

When people are able to solve their conflict without violence and improve the quality of their lives

A

PEACE

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21
Q

APPROACHES TO PEACE

A

PEACEKEEPING, PEACEMAKING, PEACEBUILDING, TRUE PEACE, JUST PEACE

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22
Q

ending direct violence

A

PEACEKEEPING

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23
Q

changing attitudes through dialogue and mediated negotiations/peace processes

A

PEACEMAKING

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24
Q

structural transformation of the conflict’s root cause

A

PEACEBUILDING

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25
Q

a participatory nonviolent process that aims to prevent any form of violence, embraces respect for human rights and aids the maintenance of nonviolent human interaction

A

TRUE PEACE

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26
Q

Built upon three pillars: (1) an adaptive process and structure of human relationships characterized by high justice and low violence; (2) a societal infrastructure that actively responds to conflict by nonviolent means as first and last resorts, and (3) a system that allows for permanency and interdependence of relationships and change

A

JUST PEACE

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27
Q

NVC is anchored on _____ work

A

Marshall Rosenberg’s

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28
Q

4 COMPONENTS OF NVC

A

FORN
FEELING
OBSERVATION
REQUEST
NEEDS

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29
Q

Observation without evaluation consists of noticing concrete things and actions around us. We learn to distinguish between judgment and what we sense in the present moment, and to simply observe what is there.

A

When we notice things around us, we inevitably experience varying emotions and physical sensations in each particular moment. Here, distinguishing feelings from thoughts is an essential step to the NVC process.

30
Q

All individuals have needs and values that sustain and enrich their lives. When those needs are met, we experience comfortable feelings, like happiness or peacefulness, and when they are not, we experience uncomfortable feelings, like frustration. Understanding that we, as well as those around us, have these needs is perhaps the most important step in learning to practice NVC and to live empathically.

A

To make clear and present requests is crucial to NVC’s transformative mission. When we learn to request concrete actions that can be carried out in the present moment, we begin to find ways to cooperatively and creatively ensure that everyone’s needs are met.

31
Q

Foundation of Living Nonviolently

A

HE
HONESTY
EMPATHY

32
Q

___ goes beyond _____, allowing us to put ourselves into another’s shoes to sense the same feelings and understand the same needs; in essence, being open and available to what is alive in others. It also gives us the means to remain present to and aware of our own needs and the needs of others even in extreme situations that are often difficult to handle.

A

EMPATHY, COMPASSION

33
Q

begins with truly understanding ourselves and our own needs, and being in tune with what is alive in us in the present moment. When we learn to give ourselves empathy, we can start to break down the barriers to communication that keep us from connecting with others.

A

HONESTY

34
Q

1930-1959

A

peace was defined as an absence of war.

35
Q

1959-1990

A

implying transforma)on capable of minimizing social inequali)es

36
Q

1990-Present Day –

A

– a culture of peace as an alterna)ve to cultural violence.

37
Q

a powerful approach rooted in cul)va)ng a compassionate, connected
heart. It’s not just about avoiding physical harm: it’s a way of life that priori)zes empathy, understanding, and
living honestly.

A

NONVIOLENCE COMMUNICATION

38
Q

“Non-violence is not a garment to be put on and off at will. Its seat is in the heart, and it must be an inseparable part of our very being.”

A

MAHATMA GANDHI

39
Q

We look at NVC as a ____ that helps us to transform old parerns of
defensiveness and aggressiveness into compassion and empathy and to improve the quality of all of our
rela)onships

A

LANGUAGE OF LIFE

40
Q

Is a specific kind of par)cipatory process that is par)cularly well suited to addressing societal needs.

A

DIALOGUE

41
Q

Is a way of communica)ng where people try to understand each other’s views without arguing.
It helps people let go of disagreements and find common ground, leading to berer
understanding and more crea)ve thinking.
- The cri)cal quality of___ lies in that par)cipants come together in a “safe space” to understand each other’s viewpoints to develop new op)ons for addressing problems.

A

DIALOGUE

42
Q

Governing Principles of Dialogue

A

HAJIL
HUMANITY
A LONG TERM PERSPECTIVE
JOINT OWNERSHIP
INCLUSIVENESS
LEARNING

43
Q

Reasons Why People Join Dialogues

A

AC BB
THEY WILL THEY NEED TO TAKE ACTION
CURIOSITY
BENEFIT FROM A PEACEFUL SITUATION
BENEFIT FROM A CONTINUED CONFLICT

44
Q

Code of Conduct in Dialogue

A

Show empathY
SHOW OPENNESS
maintain respectful tone
assume responsibility, individually and collectively
have the courage to recognie differences
demonstrate capacity to change

45
Q

word derives from the Greek

A

dialogos
dia - through
logos - word
through the meaning of the word

46
Q

any communication that uses words to convey meaning.

A

dialogue

47
Q

listening to understand.

In this process, we do not strive to convince each other, but instead try to build a common experience base that allows us to learn collectively. The more the group achieves such collective understanding, the easier it becomes to reach a decision, and the more likely it is that the decision will be implemented in the way the group meant it to be.

A

dialogue

48
Q

modes of dialogue

A

content neutral model
content informed model

49
Q

-focuses on the process

A

content neutral model

50
Q

focuses on content and process

A

content informed model

51
Q

is a process, not a single activity, joint ownership, be mindful of sensitive questions

A

conflict analysis
HAI
history
actors
issue

52
Q

__ dialogue must come before __ dialogue.

A

intragroup ; intergroup

53
Q

Dialogue is a powerful tool of conflict transformation but it is not a

A

panacea

54
Q

common set of properties of negotiation according to

A

pregovaranja kc and vladimir s
2 or more parties and a conflict of interest
conflict can be solved by an agreement
mutual dependency
communicate because they want a better agreement

55
Q

negotiation is a form of

A

interpersonal communication

56
Q

is a method by which people settle differences. It is a process by which compromise or agreement is reached while avoiding argument and dispute

A

negotiation

57
Q

process of negotiation

A

preparation
discussion
clarifying goals
negotiate towards a win-win outcome
agreement
implementing a course of action

58
Q

Diverse individuals approach problems and communicate their viewpoints
in different ways

A

conflict style
CCC AA
COMPETING
COMPROMISING
COLLABORATING
AVOIDING
ACCOMODATING

59
Q

– a conflict resolu)on style that priori)zes an individual’s needs and desires over
others’, using power and authority to win the argument.

A

COMPETING

60
Q

– collaborators are asser)ve and coopera)ve individuals who strive to find
mutually beneficial outcomes by seeking win-win solu)ons and working with others.

A

COLLABORATING

61
Q

involves finding middle-ground solu)ons, making concessions, and priori)zing
reaching an agreement over achieving the ideal outcome

A

COMPROMISING

62
Q

avoiders tend to withdraw from conflict by evading or delaying discussions instead
of addressing the issue directly

A

AVOIDING

63
Q

priori)ze rela)onships over their own needs and tend to be highly coopera)ve and less asser)ve.

A

ACCOMODATING

64
Q

– is a process that aims to diffuse heated arguments and help conflic)ng par)es to resolve them

A

MEDIATION

65
Q

diffusing heated arguments, identifying issues, setting emotions aside, and learning new ways to communicate

A

PEACEKEEPING

66
Q

To challenge disputants into productive patterns of communication using strategic guidance interventions

A

MEDIATOR

67
Q

2 TYPES OF MEDIATION

A

POWERFUL MEDIATION
TRANSFORMATIVE MEDIATION

68
Q

more focused on problem-solving and reframing the conflict in ways that
allow conflic)ng par)es much more control over the process and their outcomes.

A

POWERFUL MEDIATION

69
Q

focuses on long-term conflict transforma)on of the structures that
may be crea)ng the conflict

A

TRANSFORMATIVE MEDIATION

70
Q

What do the conflict want and what do they need?

A

FAD
FACILITATION
ARBITRATOR
DIALOGUE

71
Q
A