PSYC*2650 Chapter 13: Problem Solving and Creativity Flashcards
What is problem-solving?
A problem in which a person begins with a goal and seeks steps that will lead them to that goal
What are two ways in which problems can be solved?
- Analysis
- Insight
What is the difference between problem-solving via analysis and problem-solving via insight?
- Analysis: Problem-solving is conscious and involves a deliberate search through the problem space
- Insight: Problem-solving is thought to occur unconsciously and is followed by a sudden moment of illumination
T or F: Problems solved via analysis are more likely to be correct than problems solved by insight.
False. Other way around.
What is the problem space?
The set of all states that can be reached in solving a problem from its initial state toward its goal state
In terms of problem-solving, what is a heuristic?
A strategy that narrows the search through the problem space in a way that hopefully leads to a solution
What are the three main problem-solving heuristics?
- The hill-climbing strategy
- Means-end analysis
- Visualization
What is the hill-climbing strategy?
When an individual’s efforts towards solving a problem gives them a choice, they choose the option that carries them closer to their goal
Why is the hill-climbing strategy of limited use?
Because many problems require that an individual moves briefly away from their goal
How is means-end analysis used to solve a problem?
When solving a problem, the person is guided by the difference between their current state and their goal state by reflecting upon what operations are available for reducing that difference
Which problem-solving heuristic helps break a problem into smaller “sub-problems”?
Means-end analysis
What is mapping?
The process of figuring out how aspects of one situation correspond to aspects of another
Which process is crucial for a problem solver’s ability to find and use analogies?
Mapping
T or F: People who are better problem-solvers are often those who make better use of analogies.
True
How do experts tend to define a problem in their area of expertise?
In terms of the problems’ underlying structure
What is an ill-defined problem?
A problem for which the goal state is specified only in general terms and the operations available for reaching the goal state are not obvious at the start