Promotion in the Marketing Mix Flashcards
The marketing mix
The way in which a business uses price, product, place and promotion to market and sell it’s products.
Promotion
Bringing a product or range of products to the attention of both existing and potential customers.
Elements of the promotional mix
Advertising
Sponsorship
Direct marketing
Personal selling
Public relations
Sales promotion
Advertising
Any paid method of promotion - the main form of above the line promotion.
Sponsorship
Contributing to the costs involved in staging a sporting or artistic event in return for advertising.
Direct marketing
Selling directly to a customer without the use of an intermediary:
Personal selling
Direct mailing
Personal selling
Public relations
A broad series of activities where a business manages its relationships with different parts of the public.
Sales promotion
Offers designed to increase short-term sales
Also have the long-term goal of building brand loyalty
Advantages of personal selling
Features of product can be explained and questions answered
Feedback gathered directly from customers
Disadvantages of personal selling
Can be expensive to maintain a sales team if they work on commission
Advantages of direct mailing
Can personalise the marketing message
Cost effective
Disadvantages of direct mailing
Response rates vary enormously
Negative image of junk mail and email spam
Advantages of advertising
Wide coverage and control of message
Can be used to build brand loyalty
Disadvantages of advertising
Often expensive and impersonal
Limited ability to close a sale