Project Stakeholder Management Flashcards

1
Q

Stakeholder Processes

A

Initiating: Identify Stakeholders
Planning: Plan Stakeholder Engagement
Executing: Manage Stakeholder Engagement
Monitoring/Controlling: Monitor Stakeholder Engagement

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2
Q

Identify Stakeholders

A

I: Project charter, business documents, PM plan, project documents, agreements, EEFs/OPAs
TT: Expert judgment, data gathering, data analysis, data representation, meetings
O: Stakeholder register, change requests, PM plan updates, project documents updates

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3
Q

Plan Stakeholder Engagement

A

I: Project charter, PM plan, project documents, agreements, EEFs/OPAs
TT: Expert judgment, data gathering, data analysis, decision making, data representation, meetings
O: Stakeholder engagement plan

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4
Q

Manage Stakeholder Engagement

A

I: PM plan, project documents, EEFs/OPAs
TT: Expert judgment, communication skills, interpersonal and team skills, ground rules, meetings
O: Change requests, PM plan updates, project documents updates

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5
Q

Monitor Stakeholder Engagement

A

I: PM plan, project documents, work performance data, EEFs, OPAs
TT: Data analysis, decision making, data representation, communication skills, interpersonal and team skills, meetings
O: Work performance information, change requests, PM plan updates, project documents updates

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6
Q

Stakeholder Engagement Assessment

A
Unaware
Resistant
Neutral
Supportive
Leading

C=current engagement
D=desired engagement

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7
Q

Stakeholder Register

A

Output of Identify Stakeholders

ID, assessment information, classification (eg, internal/external, impact/influence)

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8
Q

Power/Interest(Influence) grid

A
Power - high
Interest low: Keep satisfied
Interest high: Manage closely
Power - low
Interest low: Monitor
Interest high: Keep informed
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