PROJECT SCOPE MANAGEMENT Flashcards

1
Q

Of the causes listed, which is the LEAST common cause of product scope change?

a. Resource changes
b. External events
c. Value-added changes
d. Customer-requested changes

A

A

Common causes of scope change include external events, errors in defining the product scope,
Value-adding changes, implementing a contingency plan or workaround, and the customer seeing the
product and wanting changes. Resource changes do not cause product scope changes.

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2
Q

Requirements should be __________________ to prove that the requirements have been met.

a. Documented
b. Shared with all stakeholders
c. Quantifiable
d. Qualitative

A

C

While you are collecting requirements for a project, you should also determine how to show
they’ve been met. To help with this, all requirements should be quantifiable.

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3
Q

Patricia is placing control accounts at selected management points in the WBS. She is including one or more work packages in each account but making certain that only one work package is associated with only one control account. These management control points will be used to integrate scope, budget, Actual Cost, and schedule and compare these to which of the following in order to measure performance?

a. Planned value
b. Planned cost
c. Earned Value
d. Schedule baseline

A

C

The best answer choice is C. A control account is used to integrate scope, budget, Actual Cost, and schedule and allow for comparison to Earned Value for performance measurement.

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4
Q

A document that provides detailed deliverable, activity, and scheduling information about each component in the work breakdown structure is called:

a. A project schedule
b. Network diagram
c. WBS dictionary
d. WBS reference guide

A

C

The WBS dictionary documents all details, along with any additional information about WBS elements. This could include a step-by-step process or work instructions necessary to complete that WBS element.

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5
Q

A condition or capability that is necessary to be present in a product, service, or result to satisfy a business need is called:

a. A requirement
b. A configuration
c. A specification
d. A stakeholder need

A

A

By definition from the PMBOK® Guide.

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6
Q

The project management plan, verified deliverables, and requirements documentation are inputs to which of the following processes?

a. Validate Scope
b. Define Scope
c. Control Scope
d. Plan Scope Management

A

A

The best answer choice is A because the items listed are inputs to the Validate Scope process.

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7
Q

A requirement states that a newly implemented software program must pull information for multiple reports and then analyze the data showing a range and standard deviation. To meet this requirement, which of the following inspection techniques should you use?

a. Measure
b. Inspect
c. Examine
d. Test

A

D

Because you can’t see what is happening, you have to infer, based on the result. This is an example of how you perform testing.

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8
Q

When creating a simple requirements register, which of the following would you not expect to see included?

a. Stakeholder name and position
b. Location of the vendor
c. Description and type of requirement
d. Acceptance criteria and urgency/need for the requirement

A

B

Vendor location is often not a requirements consideration and, therefore, would not be listed.

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9
Q

Mark is managing a project involving manufacturing a new CMOS sensor for a digital camera. He has directed his team to perform optical tests to determine whether the number of pixels contained on the sensor image meets the specifications on the requirements documentation. Which technique is the team performing?

a. Manage quality
b. Control quality
c. Inspection
d. Collect requirements

A

C

The best answer choice is C because the team is performing an inspection of the product to determine whether it meets the specifications of the requirements.

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10
Q

Which of the following acronyms defines the hierarchical decomposition of the project work that is required by the project team?

a. RAM
b. RBS
c. OBS
d. WBS

A

D

The best answer choice is D because WBS is the acronym for the Work Breakdown Structure and
defines a hierarchical decomposition of the work required of the project team.

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11
Q

Performed periodically throughout the project, as needed, the Validate Scope process formalizes acceptance of the completed project deliverables. To accept deliverables, the customer looks at the scope baseline and the requirements. Which of the following is NOT a document you would use to validate scope?

a. The WBS dictionary
b. The requirements documentation
c. The Requirements Traceability Matrix
d. Integration documents

A

D

Integration documents are not used to validate scope.

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12
Q

As the project manager, you are working with the stakeholders to get formal acceptance of the project
deliverables. Which of the following processes are you conducting?

a. Verify Scope
b. Validate Scope
c. Monitor Stakeholder Engagement
d. Control Scope

A

B

The best answer choice is B because documenting the scope for the stakeholders is done in the Validate Scope process.

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13
Q

Paula is a new project manager who has just begun planning a complex project. She needs to comprehend the details of the work that is required from the project team members. In order to gain a better understanding, Paula needs to break the work down into smaller pieces in a logical way to manage it more efficiently. Which of the following defines what Paula is doing?

a. Define activity durations
b. Decomposition
c. Progressive elaboration
d. Earned Value management

A

B

The best answer choice is B. Decomposition is the process of dividing the project scope and deliverables into smaller, more manageable parts.

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14
Q

Probably the most important tool available to a project manager (and their team) for outlining the total scope
of the project is:

a. The procurement management plan
b. The risk management plan
c. The WBS (work breakdown structure)
d. The communications management plan

A

C

The creation of the WBS, which is an output of planning, defines and communicates the scope of the project.

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15
Q

Judy is holding a meeting with key stakeholders. They are actively involved and are providing a large number
of ideas on requirements for the new project. Judy and her team need to sort these ideas into groups for
review and analysis in order to help the stakeholders consolidate them into more meaningful requirements.
Which of the following tools would be the best choice for Judy’s team to use in order to accomplish this task?

a. Brainstorming
b. Pareto chart
c. Affinity diagram
d. Idea/mind mapping

A

C

The best answer choice is C. An affinity diagram is typically used to group and sort a large number of ideas for review and analysis.

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16
Q

The key benefit of the Validate Scope process is that it brings objectivity to the acceptance process and
increases the probability of final product, service, or result acceptance. What is the primary output of the
Validate Scope process?

a. Close-out of the project
b. Accepted deliverables
c. Ensuring that deliverables meet performance criteria
d. Ensuring that the project team thoroughly understands scope requirements

A

B

In Validate Scope, you want the customer or sponsor to accept and sign off on deliverables.

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17
Q

Yvonne is managing a small project to prepare a printed parts catalog for her company’s line of electronic surveillance systems, including cameras, control systems, and video monitors. She wants to keep printing costs at a minimum, and several key stakeholders have come to her requesting additional ideas be incorporated, including business reply cards, order forms, shipping label blanks, and so on. She knows this can result in scope creep, and she feels it is necessary to create a scope control form that can be used to manage and control project scope changes. She has determined that she needs three status fields to categorize these requests including approved, rejected, and deferred, so that she can take the appropriate actions on these change requests. Once implemented, what action should Yvonne take on any scope change requests with an approved status?

a. Review and discuss with the project team members
b. Review and dispose using the Integrated Change Control process
c. Review and dispose by sending to the project sponsor
d. Review and dispose using the Monitor and Control Project Work process

A

B

The best answer choice is B. Change requests are processed through the Perform Integrated
Change Control process.

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18
Q

Which of the following are inputs to the Validate Scope process?

a. Verified deliverables, project management plan, and Work performance data
b. Requirements documentation, project management plan, and work results
c. Organizational process assets, project management plan, and WBS dictionary
d. Requirements traceability matrices, product requirements, and work results

A

A

The best answer choice is A because the inputs listed are inputs to the Validate Scope process.

19
Q

The scope of a project is made up of both project scope and product scope. What’s the difference?

a. Product scope refers to all the needs to be addressed in order to create the product, service,
or outcome, whereas project scope refers to the features, characteristics, and functions of the
product, service, or outcome.

b. Product scope ensures that the project contains all the work that is required to build the
product; project scope refers to everything else.

c. Product scope refers to the features and functions that characterize a product, service, or
result; project scope refers to the work performed to deliver a product, service, or result with the
specified features and functions.

d. Product scope focuses on the supply chains and assembly lines, whereas project scope
focuses on the features and functions that characterize a product service or outcome.

A

C

The product scope of work is often said to define the “what”; project scope defines the “how.”

20
Q

Which of the following processes is defined as formalizing acceptance of the completed project deliverables?

a. Validate Scope
b. Control Scope
c. Close Project or Phase
d. Define Scope

A

A

The best answer choice is A because Validate Scope is the process defined in the question.

21
Q

Cynthia has met with her customer and received a formal verification that all project deliverables are acceptable and meet the requirements. This verification will become an input to which of the following processes?

a. Control Scope
b. Verify Scope
c. Validate Scope
d. Close Project

A

C

The best answer choice is C. Verified deliverables are an input to the Validate Scope process.

22
Q

The Plan Scope Management process documents how the project and product scope will be defined, validated, and controlled. What is the primary output document of the Plan Scope Management process?

a. The project management plan
b. The project charter
c. Scope management plan
d. The product scope plan

A

C

The two primary outputs of the Plan Scope Management process are the scope management plan and the requirements management plan.

23
Q

One component of the project management plan is the scope baseline. When a change request is approved, the impact of that change is measured as it relates to the project scope and the scope baseline is readjusted. What are the components of the scope baseline?

a. Project schedule, WBS, and project charter
b. Project management plan, WBS, and project scope statement
c. Project scope statement, risk register, and project charter
d. Project scope statement, WBS, WBS dictionary

A

D

The best answer choice is D because the project scope statement, WBS, and WBS dictionary comprise the scope baseline.

24
Q

Dave has just joined the project team and is experiencing some degree of difficulty in determining the quality requirements and acceptance criteria for the activity for which he is responsible. Of the documents listed below, which one would provide the information Dave needs to know?

a. Work Breakdown Structure
b. WBS dictionary
c. Project management plan
d. Project scope management plan

A

B

The best answer choice is B because the WBS dictionary provides details regarding the quality requirements and acceptance criteria for each component of the WBS.

25
Q

Which of the following documents would contain the change management plan, the configuration
management plan, and the scope baseline?

a. Requirements management plan
b. Scope Management plan
c. Project charter
d. Project management plan

A

D

The best answer choice is D because the project management plan includes all of the subsidiary
plans and baselines.

26
Q

Gold plating is a term used to define the act of adding additional features to a project’s product. As a project
manager, Claude suspects one of his team members is involved in gold plating for the customer. Because it is Claude’s responsibility to remain alert to this possibility in order to reduce or eliminate any scope creep, which of the following documents would provide the information Claude needs to help him determine whether it is occurring?

a. WBS
b. Project charter
c. Roles and responsibility matrix
d. Activity duration estimates

A

A

The best answer choice is A. The WBS defines the total scope of the work and includes everything
required to accomplish the scope of the project.

27
Q

A company-wide project has just been initiated that will impact a large number of company associates.
Because you need to gather information from this large pool of people, you need to utilize a tool or technique whereby the results can easily be quantified. Therefore, the best tool for you to use would be what?

a. Interviewing
b. Surveys and questionnaires
c. Prototyping
d. Delphi technique

A

B

Automated surveys can allow you to rapidly get information back from a large number of people
and allow you to easily quantify the results.

28
Q

According to the PMBOK® Guide definition, scope creep is the uncontrolled expansion to product or project scope without adjustments to time, cost, and resources. Of the causes listed, which is a common cause of scope creep?

a. Implementing a workaround
b. Lack of a change management system
c. Value-added changes
d. Error in defining the scope

A

B

Lack of a change management system is a common cause of scope creep. The other answers are common causes of scope change.

29
Q

A component of the project or program management plan that describes how requirements will be analyzed, documented, and managed is called the _____________________________.

a. Requirements management plan
b. Scope management plan
c. Project charter
d. Project Statement of Work (SOW)

A

A

The requirements management plan is a component of the project or program management plan that describes how requirements will be analyzed, documented, and managed.

30
Q

Alexi is a project manager for a new project involving automating a labor-intensive activity for a widget
manufacturing firm. Her project is currently in the planning phase, and she has gathered the necessary
functional, security, and compliance requirements and consolidated them into the project’s requirements
documentation. When she presents this information at a team meeting, one of the members asks Alexi about
his specific responsibilities and the timeline for his work in the project. In this scenario, how should Alexi reply?

a. The team member should refer to the project management plan.
b. The timeline is created when the WBS is developed.

c. The timeline is created as the activities are identified, resources are assigned, and duration
estimates are available.

d. The team member should ask those type of questions after the meeting is concluded.

A

C

The best answer choice is C. Alexi is presenting the project requirements at this meeting. The WBS will be created later and will provide the information the team member is requesting.

31
Q

Which of the following statements best describes the Control Scope process?

a. It is the process of monitoring the status of the project and product scope and managing
changes to the scope baseline.

b. It is the process of monitoring each team member’s performance and the successful delivery
of their assigned tasks.

c. It is the process of controlling the project scope by documenting each milestone achieved.
d. It is the process of monitoring stakeholder requirements through regular updates.

A

A

Control Scope is the process of monitoring the status of the project and product scope and managing changes to the scope baseline. All changes must follow the Change Control process, and all changes must take into consideration the impact on schedule, cost, quality, resources, risks, and so forth.

32
Q

Of the items listed, which of the following is the best example of work performance information?

a. Technical achievements
b. 60% of the work completed
c. Status of defect repairs
d. Actual start date

A

B

Percentage complete is work performance information. All the other answers are work
performance data.

33
Q

Jose is managing a hospital emergency care facility remodel project in which several of the stakeholders have submitted a form to request a change in the project scope. After an extensive review with the project team, Jose has compiled a document describing the impact of the change request on the schedule and budget for the project, and he has presented that information to the change control board for their approval. If the change control board approves the scope change, what should Jose’s next step be in implementing the approved change?

a. Implement the change
b. Revise the baselines
c. Do a lessons learned review
d. Get approval from the sponsor

A

B

The best answer choice is B. When a scope change request is approved, the project manager needs to revise the scope baseline as well as any other baselines that may be affected by the change.

34
Q

During a review of the project performance, Emily is comparing the schedule baseline to the actual
performance. Which of the following activities is Emily performing?

a. Earned Value analysis
b. Monte Carlo simulation
c. Estimate activity durations
d. Variance analysis

A

D

The best answer choice is D because variance analysis is used to determine the difference
between actual performance and the baseline.

35
Q

Which of the following describes the features and functions that characterize a product, service, or result?

a. Project scope
b. Scope statement
c. Product scope
d. Scope baseline

A

C

The best answer choice is C. Because the product, service, or result is the result of the project, the term that defines the features and functions of that product, service, or result is the product scope.

36
Q

A set of conditions that is required to be met before deliverables are accepted is called:

a. The requirements matrix
b. Acceptance criteria
c. Contract fulfillment
d. Needs analysis

A

B

Per the PMBOK® Guide definition, a set of conditions that is required to be met before deliverables are accepted is called acceptance criteria.

37
Q

When it’s necessary to decompose and organize the scope of a project, what types of information prove to be most helpful?

a. Scope Management plan, Statement of Work, enterprise environmental factors,
implementation plan

b. Integration plan, project glossary, control documentation, organizational process assets

c. Scope management plan, curriculum plan, control documentation, decomposition work
judgments

d. Scope Management plan, scope statement, requirements documentation, organizational
process assets, enterprise environmental factors

A

D

Scope Management plan, scope statement, requirements documentation, organizational process assets, and enterprise environmental factors are the various types of information utilized in the WBS to break down and organize the project scope.

38
Q

If Earned Value is greater than Planned value, the SPI will be greater than 1.0. In terms of the project schedule performance, what does an SPI greater than 1.0 indicate to the project manager?

a. The project is ahead of schedule
b. The project is behind schedule
c. The earned value is too high
d. The schedule needs to be re-baselined.

A

A

The best answer choice is A. If the Earned Value is greater than the Planned value, it means the project is ahead of schedule. When EV is greater than PV, the result is a number greater than 1.0.

39
Q

Formalizing acceptance of the completed project deliverables is the primary output of which of the following processes?

a. Control Scope
b. Validate Scope
c. Requirements analysis
d. Contracting validation

A

B

Validate Scope refers to the process of formalizing acceptance of the completed project deliverables.

40
Q

Before the project team can close the project, the stakeholders must formally accept the deliverables. Which of the following choices defines this process?

a. Validate Scope
b. Verify Scope
c. Define Scope
d. Control Scope

A

A

The best answer choice is A because the Validate Scope process involves obtaining the stakeholders’ formal acceptance of the project deliverables.

41
Q

A hierarchical decomposition of the total scope of work to be carried out by the project team to accomplish the project objectives and create the required deliverables is called:

a. A deliverable chart
b. The work breakdown structure (WBS)
c. A working scope document
d. Project contract

A

B

By definition, a hierarchical decomposition of the total scope of work to be carried out by the project team to accomplish the project objectives and create the required deliverables is called the WBS.

42
Q

Scope creep is the uncontrolled expansion to product or project scope without adjustments to time, cost, and resources and requires several steps to help prevent. Of the steps listed, which one occurs first?

a. Communicating changes
b. Getting sign-off on the scope and baselining it

c. Meeting with stakeholders and affirming that you have a common understanding of the scope
change

d. Analyze the impact of a requested change

A

C

Meeting with stakeholders and affirming that you have a common understanding of the scope change.

43
Q

The Project Scope Statement is a description of the project scope, major deliverables, acceptance criteria, and exclusions. It is an output of the Define Scope process. What information do you need to create the Project Scope Statement?

a. The project charter and the scope management plan
b. The project charter and the WBS
c. The scope management plan and the project contract
d. The requirements management plan and the project charter

A

A

Inputs into the Define Scope process include the project charter, project management plan (which contains the scope management plan), project documents, enterprise environmental factors, and
organizational process assets.

44
Q

When using multi-criteria decision analysis, the sum of the criterion weights should add up to which of the
following?

a. 10
b. 100
c. 100%
d. It depends on the number of requirements

A

C

It is a best practice for the sum of the criterion weights to add up to 100%.