PROBLEM AREAS

Question 1

Phase endings are characterized by which of the following?

a. Deliverables quality analysis and written sign-off
b. Completion, review, and approval of deliverables
c. Deliverables review and written sign-off
d. Completion, quality analysis, and approval of deliverables

Answer 1

Chapter 1 - Question 14

Answer: B

Question 2

Your project has kicked off, and you are beginning a series of overview sessions with key users to determine requirements for a new enterprise resource software implementation. One of your stakeholders is exceptionally contentious and throws obstacles up at every turn. One of the problems she has described does seem to be legitimate. There is an issue with the data from the legacy system that needs to be resolved before moving forward. Which of the following statements is not true regarding this situation?

a. You should approach this by defining the problem and focus on separating causes and symptoms.
b. You should use a two-step process involving problem definition and decision-making.
c. Your decision-making has a timing element.
d. Your decision-making involves asking questions to determine whether the issues are internal or external to the project.

Answer 2

Chapter 1 - Question 15

Answer: D

Question 3

Your project has kicked off, and you are beginning a series of overview sessions with key users to determine requirements for a new enterprise resource software implementation. One of your stakeholders is exceptionally contentious and throws obstacles up at every turn. One of the problems she has described does seem to be legitimate. There is an issue with the data from the legacy system that needs to be resolved before moving forward. The PMO you report to practices phase sequencing and requires closure of each phase before the next phase can begin. What is this process called?

a. Gate exit
b. Phase review
c. Phase exit
d. Stage review

Answer 3

Chapter 1 - Question 17

Answer: B

Question 4

A project manager considers how best to navigate through the politics of the organization where most of their project team reside. What skill set is the project manager exercising?

a. Technical project management
b. Leadership
c. Strategic and business management
d. Stakeholder management

Answer 4

Chapter 1 - Question 26

Answer: C

Question 5

Carina is a principal project manager of You’ve Got Dogs, a specialty company that creates custom dog apparel and toys. She has just obtained approval of the project management plan and is about to publish it to the project team. At this point in the project life cycle, costs are likely to be which of the following?

a. Lowest
b. Low
c. High
d. Highest

Answer 5

Chapter 1 - Question 28

Answer: B

Question 6

You are a project manager and have entered into the requirements-gathering phase of your project. Two of the departments you’re working with on this project have competing interests regarding this project and have done everything they can, including sabotage, to undermine the work so far. To finish up the requirements-gathering phase, you will need to exert some influence. Which of the following statements is not true regarding influencing the organization?

a. Influencing entails the ability to get things done.
b. Influencing requires an understanding of the formal and informal structures of the organization, including the use of power and politics.
c. Politics involves getting the people in these two departments to do things they wouldn’t otherwise do.
d. Power entails getting these two departments with competing interests cooperating effectively to achieve the goals of the project.

Answer 6

Chapter 1 - Question 41

Answer: D

Question 7

You are a full-time project manager working within the customer operations organization, reporting to the VP of customer solutions. Your boss manages the project budget. Which organizational structure do you work in?

a. Functional
b. Hybrid
c. Project-oriented
d. PMO

Answer 7

Chapter 1 - Question 44

Answer: B

Question 8

Sue is the head of an enterprise project management office (PMO). She delivers a presentation at the annual company meeting to describe her roles, responsibilities, and the value of the PMO. As part of her presentation, she outlines the general responsibilities of a PMO. All of the following describe the types of support that PMOs typically provide except for which one?

a. Establishing the company’s strategic objectives and selecting projects that realize those objectives
b. Providing an established project management methodology, including templates, forms and standards
c. Mentoring, coaching, and training project managers
d. Facilitating communication within and across projects

Answer 8

Chapter 1 - Question 53

Answer: A

Question 9

A project manager is providing guidance to the project team on the steps required to generate the work breakdown structure (WBS). She lists the following: 1) identify the deliverables and work, 2) organize the WBS, 3) decompose the WBS components into lower-level components, and 4) assign identification codes. What is the fifth step?

a. Identifying and assigning codes to control accounts
b. Decomposing the work packages into activities
c. Determining cost estimates at the planning package level
d. Verifying the degree of decomposition

Answer 9

Chapter 2 - Question 2

Answer: D

Question 10

You are sequencing activities and have just begun to identify dependencies. What can you use to help get you started quickly?

a. Enterprise environmental factors
b. Organizational process assets
c. Milestone list
d. Scheduling tool

Answer 10

Chapter 2 - Question 3

Answer: B

Question 11

All of the following statements about the arrow diagramming method (ADM) are true except for which one?

a. In ADM, activities are placed on the arrows, which are connected to dependent activities with nodes.
b. ADM allows for multiple types of dependencies, including finish-to-start, start-to-finish, start-to-start, and finish-to-finish.
c. ADM is also referred to as activity on arrow (AOA) and activity on line (AOL).
d. ADM allows for more than one time estimate to determine duration.

Answer 11

Chapter 2 - Question 7

Answer: B

Question 12

You are the project manager for Lucky Starts Candies. You’ve identified the deliverables and requirements and documented them where?

a. In the project scope statement, which will be used as an input to the Create WBS processs
b. In the project scope statement, which is used as an input to the Define Scope process
c. In the product requirements document, which is an output of the Define Scope process
d. In the project specifications document, which is an output of the Define Activities process

Answer 12

Chapter 2 - Question 8

Answer: A

Question 13

Which of the following is a valid tool and technique that aids the project manager in developing the risk management plan?

a. Data analysis
b. Organizational process assets
c. Enterprise Environmental Factors
d. Data gathering

Answer 13

Chapter 2 - Question 15

Answer: A

Question 14

Some of the components of the project management plan define or include all of the following except for which one?

a. The project management processes to be used by the project team
b. Configuration management plan
c. Methods for determining and maintaining the validity of the project baselines
d. The initial project organizations

Answer 14

Chapter 2 - Question 28

Answer: D

Question 15

Nicholas is the project manager of a project that has been described as revolutionizing the mobile fitness tracking industry. He recently finalized and published the scope. A key subject-matter expert on his team asks to see the list of acceptance criteria. What document will Nicholas reference to get this information?

a. Project scope statement
b. Requirements documentation
c. Business case
d. Scope management plan

Answer 15

Chapter 2 - Question 37

Answer: A

Question 16

Which of the following statements is not true regarding lateral thinking?

a. It is a form of alternatives generation.
b. Lateral thinking is a tool and technique of the processes used when identifying risks.
c. Edward de Bono created this term and has done extensive research on the topic.
d. This is a way of reasoning and thinking about problems from perspectives other than the obvious.

Answer 16

Chapter 2 - Question 39

Answer: B

Question 17

You work within a project management office, and the new PMO director has adjusted project assignments to accommodate a large strategic project that the company has undertaken. You sit down with the previous project manager of your new project to review stakeholder communication requirements, escalation processes, and the list of project-related meetings. What document will you use to get this information?

a. Stakeholder engagement plan
b. Communications management plan
c. Resource management plan
d. Project management plan

Answer 17

Chapter 2 - Question 44

Answer: B

Question 18

You are a project manager for Lightning Bolt Enterprises. Your new project involves the research and development of a new type of rechargeable battery. One of your stakeholders requests a change to the product scope description. They’re filled out a change request form indicating that the change affects the project scope and that it’s essential for a successful project. The change request is approved, and the project scope statement is updated to reflect this change. All of the following statements are true except for which one?

a. The product scope description, which is also a component of the project charter, is an input to the Define Scope process.
b. Change requests are evaluated against the project scope statement, and if a change request is outside the bounds of the original project scope, the change should be denied.
c. Product analysis converts the product description and objectives into deliverables and requirements.
d. The project scope statement directs the project team’s work and is the basis for future project decisions.

Answer 18

Chapter 2 - Question 47

Answer: A

Question 19

The project sponsor asks the project manager to validate that the product scope has been met. What will the project manager use to measure the completion of the product scope?

a. Product requirements
b. Project management plan
c. Requirements documentation
d. Project charter

Answer 19

Chapter 2 - Question 59

Answer: A

Question 20

All of the following are tools and techniques of the Develop Team process except for which one?

a. Training
b. Emotional intelligence
c. Colocation
d. Negotiation

Answer 20

Chapter 3 - Question 2

Answer: B

Question 21

A project manager is addressing risks or potential concerns related to stakeholder management and is anticipating future issues that may be raised by stakeholders. What process is she performing?

a. Monitor Communications
b. Manage Communications
c. Manage Stakeholder Engagement
d. Monitor Stakeholder Engagement

Answer 21

Chapter 3 - Question 19

Answer: C

Question 22

Colocation is also known as what?

a. Tight matrix
b. Virtual teams
c. Dedicated teams
d. Effective teams

Answer 22

Chapter 3 - Question 24

Answer: A

Question 23

You are using a set of defined minimum requirements and information about the sellers (including past performance, contract compliance, and quality ratings) to make a selection among vendor proposals. What two tools and techniques does this represent?

a. Screening systems and seller rating systems, respectively
b. Screening systems and internet search, respectively
c. Seller rating systems and screening systems, respectively
d. Internet search and screening systems, respectively

Answer 23

Chapter 3 - Question 26

Answer: A

Question 24

You’ve noticed that your CIO shows all the signs of being a good leader. All of the following statements are true regarding leaders except which one?

a. Leaders use referent power
b. Leaders impart vision
c. Leaders are concerned with strategic plans
d. Leaders are concerns with satisfying stakeholder needs

Answer 24

Chapter 3 - Question 28

Answer: D

Question 25

According to the PMBOK Guide, this is required as part of the selected sellers output of the Conduct Procurements process.

a. Purchase order
b. Memorandum of understanding
c. Procurement contract award
d. Negotiated draft contract

Answer 25

Chapter 3 - Question 29

Answer: D

Question 26

According to the PMBOK Guide, this output of the Manage Stakeholder Engagement process is used to promote communication with stakeholders.

a. Project communications
b. Issue log
c. Project management plan updates
d. Change requests

Answer 26

Chapter 3 - Question 30

Answer: B

Question 27

Which of the following project management documents records challenges, problems, realized risks, and opportunities?

a. Issue log
b. Lessons learned register
c. Risk register
d. Project documents

Answer 27

Chapter 3 - Question 32

Answer: B

Question 28

Your project is dependent on a precise manufacturing process. You have hired training auditors to evaluate the process and identify ineffective activities. The auditors bring a few ineffective activities to your attention, and as a result, you take a corrective action. All of the following are true regarding this situation except for which one?

a. This is a quality improvement that came about as a result of the quality audit.
b. Quality improvements are implemented by submitting change requests.
c. Quality improvements are implemented by taking corrective actions.
d. Quality audits have the same purpose as the Control Quality process.

Answer 28

Chapter 3 - Question 35

Answer: D

Question 29

This output of the Direct and Manage Project Work process is in part concerned with documenting adherence to quality standards, number of change requests, schedule activity completion estimates, and resource consumption and utilization.

a. Work performance data
b. Status reports
c. Project document updates
d. Lessons learned

Answer 29

Chapter 3 - Question 38

Answer: A

Question 30

Contract phases are closely related to the Project Procurement Management Knowledge Area processes. All of the following are true except which one?

a. The requirements stage, which establishes the project and contract needs, is related to the Plan Procurement Management process.
b. The requisition stage, where responses to procurement documents are reviewed, is related to the Conduct Procurements process.
c. The award stage, where the contract is awarded, is related to the the Conduct Procurements process.
d. Two of the outputs of the Plan Procurement Management process are inputs to the Conduct Procurements process.

Answer 30

Chapter 3 - Question 49

Answer: B

Question 31

You are a new project manager and have always been self-motivated. You are destined to achieve good things and desire to attain the coveted PMP designation. Even after attaining the designation, you will strive to apply professional knowledge to your future projects and adhere to the PMI Code of Ethics and Professional Conduct. Which theory is described in this question, and what area of the PMI role delineation study does this question refer to?

a. Hygiene Theory and ensure personal integrity and professionalism
b. Contingency Theory and contributing to the project management knowledge base
c. Expectancy Theory and enhance professional competence
d. Leadership Theory and responsibility

Answer 31

Chapter 3 - Question 51

Answer: B

Question 32

You hold a position that is primarily concerned with satisfying stakeholder needs as well as issues such as plans, controls, budgets, policies, procedures and team motivation. You have signed a nondisclosure agreement, promising not to give away trade secrets, and you have signed a noncompete agreement with your current employer that says you will not go to work for a competitor any sooner than 18 months after the date of your termination. Your staff members have signed similar agreements, but their noncompete agreement is for 12 months rather than 18. You have discovered, through a friend of a friend, that one of your staff members is interviewing at a competing company, and if the position is offered and accepted, it would violate the noncompete agreement your staff member signed. Which of the following describes the type of position you hold and the domain within the PMI Code of Ethics and Professional Conduct that pertains to this situation?

a. Manager and Responsibility
b. Leader and Respect
c. Manager and Honesty
d. Leader and Fairness

Answer 32

Chapter 3 - Question 57

Answer: A

Question 33

You are a project manager with a new company. You started less than 30 days ago. Your boss has told you it’s urgent that resources are attained and assigned to the project as soon as possible. This is your top priority. You have both internal and external resources. You have two internal positions that will be full-time employees, but the positions are vacant, so you need to recruit for and fill these positions. You happen to have a good friend you’re known for several years who also attends your local PMI chapter. He is well qualified and looking for a new position. You call him up and hire him on the spot. You will be hiring your external resources using a work order against a contract you have with a local staffing agency. Which of the following is true regarding this situation?

a. You have ignored the organizational process assets input to the Acquire Resources process.
b. Since the project is not yet underway, the new resource you hired will be considered a pre-assignment, which is a tool and technique of the Acquire Resources process.
c. The personal interests and characteristics of the person you hired were not considered.
d. The resource management plan, an input to the Acquire Resource process, will need updates.

Answer 33

Chapter 3 - Question 59

Answer: A

Question 34

All of the following are tools and techniques of the Manage Stakeholder Engagement process except for which one?

a. Decision-making
b. Expert judgment
c. Ground rules
d. Meetings

Answer 34

Chapter 3 - Question 60

Answer: A

Question 35

You are a project manager for Fly Me to Miami travel services. You need to obtain some services for your project on contract and have published an RFP. You are in the Conduct Procurements process and know that all of the following statements are true except for which one?

a. This process is used for obtaining goods or services, whether internal or external to the organization.
b. Several techniques can be used to evaluate proposals.
c. Vendors may be required to be on a qualified seller list to participate in the bid.
d. Bidder conferences are used during this process to answer questions regarding the RFP.

Answer 35

Chapter 3 - Question 62

Answer: A

Question 36

Kaylee is a risk manager working in collaboration with Alyssa, a project manager, and both work for a top healthcare company. During a tense moment, they have a heated debate on how a risk should be treated. They decide to get the sponsor’s viewpoint and reach consensus after further discussion. What conflict resolution technique did they use?

a. Avoid
b. Collaborate
c. Direct
d. Compromise

Answer 36

Chapter 3 - Question 63

Answer: B

Question 37

All of the following statements are true regarding configuration management except which one?

a. The configuration management system is a subset of the records management system.
b. Change control systems are a subset of the configuration management system.
c. Configuration control is managed through the configuration management system and is concerned with changes to the specifications of the deliverables.
d. Configuration control is managed through the configuration management system and is concerned with changes to the project management processes.

Answer 37

Chapter 4 - Question 1

Answer: A

Question 38

Your organization is experiencing a shake-up at the top levels of management. Your project team has expressed concerns that their project might be cancelled because of the changes going on at the top. Sure enough, your project team was correct in their suspicions. You’ve received notice that the project is cancelled. The team has one remaining deliverable for the project that was scheduled for completion next month. Your next step is to document the work results to date. Which of the following describes the tools and techniques of the process this question describes?

a. Information management systems, expert judgment, and meetings
b. Seven basic quality tools, statistical sampling, inspection, and approved change requests review
c. Inspection and decision-making techniques
d. Variance analysis

Answer 38

Chapter 4 - Question 3

Answer: C

Question 39

All of the following are tools and techniques of the Perform Integrated Change Control process except for which one?

a. Change control meetings
b. Change control tools
c. Expert judgment
d. Project management information systems

Answer 39

Chapter 4 - Question 9

Answer: D

Question 40

David is a project manager working for a prominent book publishing company. As the most senior project manager within the organization, he often gets the most complex project assignments. As part of his current project, he oversees the inspection of deliverables, measuring them against documented requirements and acceptance criteria. What project management process is he performing?

a. Control Scope
b. Validate Scope
c. Control Quality
d. Manage Quality

Answer 40

Chapter 4 - Chapter 15

Answer: B

Question 41

You work for Sergio’s, a golf equipment manufacturer. Your organization is installing some new manufacturing equipment, and you are managing the project. You are preparing a report, and one of the numbers your sponsor is asking for is the estimate at completion. You are using the most common method of calculating EAC. If EV = 145, PV = 162, AC = 138, BAC = 200 and ETC = 62, what is EAC?

a. 190.4
b. 193
c. 201
d. 200

Answer 41

Chapter 4 - Question 16

Answer: D

Question 42

Several processes in the Monitoring and Controlling process group involve change requests. Which of the following is not true?

a. Approved change requests are an input to the Control Procurements and Control Quality processes.
b. Approved change requests are an output of the Perform Integrated Change Control and Monitor Risks process.
c. Inspection is a tool and technique of Control Quality.
d. Changes are verified as part of the Control Scope process.

Answer 42

Chapter 4 - Question 20

Answer: B

Question 43

Your project sponsor has asked you for a forecast of the likely cost to complete the work of the project. Which of the following statements is true?

a. You’ll use the ETC calculation, which is part of the forecasting tool and technique of the Control Costs process.
b. You’ll use the EAC calculation, which is part of the forecasting tool and technique of the Control Costs process.
c. You’ll use the ETC calculation, which is part of the EVM tool and technique of the Control Costs process.
d. You’ll use the EAC calculation, which is part of the EVM tool and technique of the Control Costs process.

Answer 43

Chapter 4 - Question 26

Answer: A

Question 44

All of the following are tools and techniques of the Control Costs process except for which one?

a. Expert judgment
b. Data analysis
c. To-complete performance index
d. Cost forecasts

Answer 44

Chapter 4 - Question 28

Answer: D

Question 45

A project manager is managing the work of a vendor, who has produced 75 percent of the work committed to in the contract. Recently, a change was submitted by the vendor, which was approved by the project’s change control board. The project manager facilitates the next steps in applying the approved changes. What project management process is she performing?

a. Direct & Manage Project Work
b. Control Procurements
c. Perform Integrated Change Control
d. Conduct Procurements

Answer 45

Chapter 4 - Question 29

Answer: B

Question 46

A project manager recently received agreement to crash the schedule. He begins negotiating with the head of development to utilize their most senior Java developer. What project management process is the project manager currently using?

a. Control Schedule
b. Control Resources
c. Control Costs
d. Monitor & Control Project Work

Answer 46

Chapter 4 - Question 39

Answer: B

Question 47

Sally and Joe are two project managers working in the corporate offices of a popular fast-food franchise. They are both studying for their PMP certification and are reviewing processes pertaining to the Project Procurement Management Knowledge Area. They disagree on which process is responsible for performing activities relating to closure of procurements. Sally insists it’s the Close Project or Phase process, while Joe argues that it is the Control Procurements process. Who is right?

a. Sally
b. Joe
c. Neither
d. Both

Answer 47

Chapter 4 - Question 50

Answer: D

Question 48

You are working in the Perform Integrated Change Control process. One of the activities you are involved in is documenting and storing the configuration management information needed to effectively manage product information and data associated with changes. Which of the following does this describe?

a. Configuration identification
b. Configuration verification and auditing
c. Configuration verification and documentation
d. Configuration status accounting

Answer 48

Chapter 4 - Question 54

Answer: D

Question 49

Which of the following is a valid tool or technique that aids the project manager in monitoring and controlling communications throughout the life of the project?

a. Data representation
b. Communication methods
c. Communication skills
d. Communication technology

Answer 49

Chapter 4 - Question 58

Answer: A

Question 50

Control charts measure the results of processes over time and depict common causes of variances. Common causes of variances are a result of all of the following except which one?

a. Random variances
b. Quantifiable variances
c. Predictable variances
d. Variances that are always present

Answer 50

Chapter 4 - Question 60

Answer: B

Question 51

You’re a project manager for Music on Demand, and you’re in the Monitor Risks process. Your project, when completed, will provide a way for owners of smartphones to purchase music on demand from the recording company you work for and download it directly to their devices. You are monitoring the risks on the project and have analyzed elements such as the risk audits, preventive actions, and corrective actions. This information might be reported in which of the following outputs of this process?

a. Work performance reports
b. Work performance information
c. Work performance data
d. Project document updates

Answer 51

Chapter 4 - Question 62

Answer: B

Question 52

You are in the Monitor Communications process. Your organization has taken on a large, complex, multiyear project. You are coming in as the new project manager (the old project manager left one day for lunch and never came back). After you’re spent some time working on the project, you begin to realize that the project sponsor doesn’t want to hear bad news. There is, unfortunately, some bad news related to the project, but you have a plan to get the project back on track. One of the other stakeholders on the project informed you that the sponsor had just told them that the project was proceeding as planned and was on time and on budget. You’ve found that the stakeholders are not communicating with each other and that since you’ve started working on the project, there have been no regularly scheduled meetings with stakeholders. All of the following are true regarding this question except which one?

a. Regular, timely status meetings will help prevent situations like this. Meetings, which include regularly scheduled status review meetings, are a tool and technique of this process.
b. Reporting templates and communication policies will help with the communication process. Templates and policies are part of the project communications input to this process.
c. The project manager is responsible for facilitating the status meetings and for providing honest, truthful information.
d. You may need status meetings with different groups of people for a project as complex as this one.

Answer 52

Chapter 4 - Question 64

Answer: B

Question 53

Which of the following statements best describes a project that has ended because of addition?

a. A project that evolves into ongoing operations
b. A project the no longer has access to the required resources
c. A project whose resources are distributed to other areas in the organization
d. A project that is completed and accepted by stakeholders

Answer 53

Chapter 5 - Question 1

Answer: A

Question 54

What type of organization experiences the least amount of stress during project closeout?

a. Project-oriented
b. Functional
c. Weak matrix
d. Strong matrix

Answer 54

Chapter 5 - Question 2

Answer: C

Question 55

Which of the following is a valid output of the Close Project or Phase process that includes archiving project or phase closure documents?

a. Project management plan updates
b. Organizational process assets updates
c. Project documents updates
d. Enterprise environmental factors updates

Answer 55

Chapter 5 - Question 3

Answer: B

Question 56

Cheryl is a procurement manager assigned to a project that implemented a new system patching service. Although she experienced a multitude of issues with the vendor, the project manager and sponsor decide to accept the vendor’s result, and she then provides the vendor with formal written notice that the contract has been completed. What output has just been generated?

a. Final report
b. Closed procurements
c. Change request
d. Procurement documentation updates

Answer 56

Chapter 5 - Question 4

Answer: B

Question 57

At which point are project resources released?

a. At the end of contract closure
b. At the end of the resource management processes
c. At the conclusion of the project
d. After their work is complete

Answer 57

Chapter 5 - Question 11

Answer: C

Question 58

You’ve recently begun to suspect your friend, a fellow PMP credential holder, might be accepting gifts from hardware vendors who are bidding on an upcoming multimillion-dollar project that she’s going to manage. She has a new LED flat-screen computer monitor at her desk, she showed off her new electronic tablet at a meeting two days ago, and today she unpacked a new ultra-thin laptop while you were in her office. Which of the following should you do?

a. You tell your friend these gifts probably aren’t appropriate and leave it at that.
b. You and your friend have a long conversation about the items she’s received, and she decides to return them and not accept any more items from vendors in the future.
c. You tell your friend you’re concerned about the appearance of impropriety because of all the new things she’s purchased lately, so you ask her directly whether these items were gifts from the vendor or whether she purchased them herself.
d. You know this is a conflict-of-interest situation, and it violates the Code of Ethics and Professional Conduct. You report your friend so that an investigation can take place.

Answer 58

Chapter 5 - Question 15

Answer: C

Question 59

Which of the following characteristics do all project life cycles share?

a. Degree of uncertainty
b. Degree of planning
c. Degree of unfinished work
d. Degree of work sequencing

Answer 59

Chapter 5 - Question 29

Answer: B

Question 60

An iterative life cycle contains all of the following characteristics, except for which one?

a. Activities are performed once for a given increment
b. Requirements are dynamic
c. The goal is corrective of the solution
d. It produces a single delivery

Answer 60

Chapter 5 - Question 36

Answer: A

Question 61

Renee is managing a project with speed as the primary goal. What project life cycle is Renee likely using?

a. Predictive project life cycle
b. Iterative project life cycle
c. Agile project life cycle
d. Incremental project life cycle

Answer 61

Chapter 5 - Question 37

Answer: D

Question 62

A project manager works with the project team to identify lessons learned. The information captured will then be archived and summarized within the project’s final report. What activity is the project team engaged in?

a. Updating the lessons learned register
b. Administrative closure
c. Conducting a project meeting
d. Capturing work performance information

Answer 62

Chapter 5 - Question 40

Answer: B

Question 63

Yasmin is a senior project manager for a project that aims to produce a new line of medical widgets for a Fortune 100 company. The entire industry has been buzzing with excitement over this project, which was estimated to span three years and require an investment of $1.5 billion from the company. Yasmin recently learned that her project would be placed on hold for the foreseeable future after a lawsuit against the company resulted in shareholders pulling out their investments, thereby liquidating capital needed to continue with the project. What type of project ending is this?

a. Integration
b. Starvation
c. Addition
d. Extinction

Answer 63

Chapter 5 - Question 41

Answer: B

Question 64

You are the project manager for a large software development project. Your project was performed under contract, and the project is complete. You know that the closed procurement output encompasses which of the following elements?

a. Formal written notice to the seller that the contract has been completed
b. Archive of all procurement-related documents generated through the project
c. Project records, project closure procedures, and procurement files
d. Recap of verbal agreement that the agreement has been satisfied

Answer 64

Chapter 5 - Question 42

Answer: A

Question 65

Who is responsible for engaging in project closure activities?

a. Project stakeholders
b. Project sponsor
c. Project manager
d. Risk manager

Answer 65

Chapter 5 - Question 43

Answer: A

Question 66

All of the following are common roles used in Agile projects except for which one?

a. Cross-functional team member
b. Project manager
c. Product owner
d. Team facilitator

Answer 66

Chapter 5 - Question 51

Answer: B

Question 67

You are a project manager for Snow Fun, a chain of retail shops specializing in winter sports gear and clothing. You’ve been working on contract with Snow Fun and are ready to move on to your next assignment. The customer has signed off on the project, formal acceptance notices have been distributed, and project closure procedures have been performed. What type of project ending is this?

a. Starvation
b. Extinction
c. Integration
d. Addition

Answer 67

Chapter 5 - Question 52

Answer: B

Question 68

A project manager has just begun working on activities to close out the project. One of the most influential functional leads associated with the project calls the project manager and begins insisting that a new scope of work be added. The project manager insists that the agreed-upon scope of the project has been completed and accepted and that a separate project will need to be initiated to complete the new scope identified. What is the likely outcome of this scenario?

a. The new scope of work will be approved through the change control board.
b. The new scope of work will be approved by the project sponsor.
c. The new scope of work will be rejected by the change control board.
d. The new scope of work will be rejected by the project sponsor.

Answer 68

Chapter 5 - Question 54

Answer: C

Question 69

All of the following are true regarding project endings except for which one?

a. Integration and starvation are two of the four types of project endings.
b. All work should cease immediately when a project ends prematurely.
c. Closure activities should be performed in all cases, including cancelled projects.
d. A project that achieves its objectives and is accepted by stakeholders ends through extinction.

Answer 69

Chapter 5 - Question 57

Answer: B

Question 70

A project manager has been reassigned to another project after her previous project evolved to ongoing operations. What type of project ending did she experience?

a. Addition
b. Extinction
c. Starvation
d. Integration

Answer 70

Chapter 5 - Question 59

Answer: A

Question 71

All of the following are examples of a project that has ended because of starvation, except for which one?

a. Resources are reassigned to other projects.
b. A key resource quits.
c. The project budget is reduced.
d. The customer curtails an order.

Answer 71

Chapter 5 - Question 60

Answer: A

Question 72

A project manager working under contract for an enterprise project management office contributes to the creation of a project management handbook as part of his assignment. At the conclusion of the project, he decides to sell and market the handbook under his consulting group’s brand, even though he was one of many contributors acting as agents of the organization. He reasoned that his contribution to the creation of the handbook afforded him this right. How are his actions likely to be viewed by the contracting organization?

a. As acting on his rights as a content contributor
b. As a violation of intellectual property
c. As a collaborator, given his contributions to the work
d. As operating against his agreement

Answer 72

Chapter 5 - Question 61

Answer: B

Question 73

You work in the pharmaceutical industry, and your organization is considering building a new laboratory facility in the Northwest. Market demand is driving new research for diet medications, and the new lab would be dedicated to this product development project. Some stakeholders in your organization are not certain a new lab facility is needed because there is space that can be used in an existing building to host the diet medication research project. You’ve conducted a feasibility study, and the results show two possible ways to meet the space needs. Which of the following is true regarding this situation?

a. Project selection methods are used by executive managers to determine things such as public perception, financial return, customer loyalty, and so on, and are used only to choose among alternative projects.
b. Project selection methods are used before the Develop Project Charter process to choose among alternative ways of performing a project.
c. Project selection methods are concerned with the type of things executive managers think about, such as public perception, financial return, customer loyalty, and market share.
d. Project selection methods are an output of an Initiating group process that can be used to choose among alternative ways of doing a project. Project managers are generally involved with selecting among alternative projects.

Answer 73

Chapter 1 - Question 68

Answer: B

Question 74

You are a senior manager overseeing projects for Fun Days Vacation Packages. You manage groups of projects and weigh the value of each project against the business’s strategic objectives. You also monitor projects to make certain they adhere to those objectives and that you get the most efficient use of resources possible. Which of the following does this scenario describe?

a. Project and program management
b. Project management
c. Program management
d. Portfolio management

Answer 74

Chapter 1 - Question 72

Answer: D

Question 75

You have used several cash flow methods to determine alternative ways of performing your current project. Which of the following do you know is true regarding the results of your cash flow analysis?

a. Payback period and IRR will generally give you the same accept/reject decision.
b. NPV and discounted cash flows will generally give you the same accept/reject decision.
c. Payback period and discounted cash flows will generally give you the same accept/reject decision.
d. NPV and IRR will generally give you the same accept/reject decision.

Answer 75

Chapter 1 - Question 73

Answer: D

Question 76

Sue is the head of an enterprise project management office (PMO). She has been given a high degree of authority within the company, and project managers report directly to the PMO. What type of PMO does Sue lead?

a. Supportive
b. Controlling
c. Directive
d. There isn’t enough information in the question to determine an answer.

Answer 76

Chapter 1 - Question 81

Answer: C

Question 77

You are looking over project team assignments and see that one of your resources is over-allocated. You are concerned about future availability of this resource and also notice the resource is assigned to more than one activity. To keep the project on schedule, which of the following techniques should you use?

a. Reverse resource allocation scheduling
b. Resource leveling
c. Resource loading
d. Resource smoothing

Answer 77

Chapter 2 - Question 65

Answer: B

Question 78

A small sample of your project’s PERT calculations is shown here. Activity 2 is particularly important to the project, and your stakeholders are asking for a confidence level for this activity. You tell them there is a 95.44% chance of completing activity 2 within how many days?

Activity 1: Optimistic = 10, Pessimistic = 14, Likely Expected Value = 12

Activity 2: Optimistic = 20, Pessimistic = 30, Likely Expected Value = 23

Activity 3: Optimistic = 3, Pessimistic = 3, Likely Expected Value = 3

a. Between 18 and 28 days
b. Between 21 and 25 days
c. Between 13 and 33 days
d. Between 23 and 28 days

Answer 78

Chapter 2 - Question 66

Answer: A

Question 79

Which quality theorist is responsible for the theory that promotes doing it right the first time?

a. Philip Crosby
b. Joseph Juran
c. W. Edwards Deming
d. Walter Shewhart

Answer 79

Chapter 2 - Question 71

Answer: A

Question 80

You are a project manager for Time Will Tell, an international watch manufacturer. Your project entails developing a watch with global positioning satellite (GPS) capabilities. Kit is a junior staff member with two years of experience in GPS technology. Carrie is a senior staff member with five years of experience working with GPS technology. You are developing the activity duration estimates for the project activities. You are trying to determine an estimate for a particular activity that involves GPS skills and knowledge. Carrie has worked on activities similar to this in the past. She tells you the activity will likely take 45 days. All of the following statements are true regarding the information in this question except which one?

a. Carrie used an analogous estimating technique to come up with the 45-day estimate for this activity.
b. The activities are similar in fact, not just appearance, and Carrie has the needed expertise to provide this estimate, so you can rely on the estimate being reasonably accurate.
c. Carrie used a technique that is a form of expert judgment to estimate this activity.
d. The technique Carrie used can also be used to estimate project duration because of the amount of information available about the details of the project.

Answer 80

Chapter 2 - Question 74

Answer: D

Question 81

Reasons to Lyv is the top client of a large marketing firm. Trudy is the president of Reasons to Lyv and has decided to launch a product that leverages new GPS tracking technology. She sits down with Roy, the project manager on the project, to discuss which stakeholders are resistant, unaware, neutral, supportive, or leading within the project. What tool or technique are they using?

a. Data representation
b. Data analysis
c. Data gathering
d. Expert judgment

Answer 81

Chapter 2 - Question 78

Answer: A

Question 82

Your project estimates have come in as follows: Most Likely is 100 days, Pessimistic is 250 days, Optimistic is 75 days. What is the expected value of this estimate?

a. 120.83 days
b. 141.66 days
c. 108.33 days
d. 195.33 days

Answer 82

Chapter 2 - Question 86

Answer: A

Question 83

Which of the following is a valid tool and technique that the project manager can use to help ensure the effectiveness of the requirements management plan?

a. Alternatives analysis
b. Meetings
c. Organizational process assets
d. Requirements traceability matrix

Answer 83

Chapter 2 - Question 92

Answer: A

Question 84

Roshoud is serving as the project sponsor for a high visibility project within the Galactic Kidz corporation. During a weekly executive status meeting, he expresses concern regarding quality assurance and requests an update. Quality assurance is most concerned with what?

a. Using processes effectively and assuring stakeholders that the end result will meet their needs
b. Identifying quality requirements and/or standards of the project and its deliverables
c. Documenting how the project will demonstrate compliance with quality requirements and/or standards
d. Monitoring and recording the results of executing the quality management activities to assess project performance

Answer 84

Chapter 3 - Question 65

Answer: A

Question 85

You have accepted a position in a new company and have spent the first 30 days observing your team. Your findings, unfortunately, are not encouraging. The team exhibits a lack of motivation, poor communication among team members, a lack of respect for you and your position, and project work results that are less than satisfactory. For a fleeting moment, you think about leaving but realize that’s not in keeping with the PMI Code of Ethics and Professional Conduct. You know all of the following are true, given the circumstances, except for which one?

a. You know that quitting would not be in keeping with the Responsibility, Respect, Fairness, or Honesty domains of the PMI Code of Ethics and Professional Conduct.
b. You will use interpersonal skills, training, and team-building activities, among others, to attempt to improve this dysfunctional team.
c. You are in the Manage Team process and realize that since you are new to the team, the stages of team development will start over again at the forming stage.
d. You will use ground rules, recognition and rewards, and personnel assessment tools, among others, to attempt to improve this dysfunctional team.

Answer 85

Chapter 3 - Question 70

Answer: C

Question 86

Kaylee is a risk manager working for a top healthcare company. She was recently brought in to support a project that has been plagued with a multitude of issues. The project sponsor informs her that the issues were a result of not implementing documented risk response plans. Kaylee clarifies to the sponsor that this is not the root cause of the issues at hand but instead caused by the most common problem with project risk management. What problem is Kaylee referring to?

a. Risks are not fully analyzed, and therefore, the risk responses are not effective.
b. A full-time risk manager is often not allocated to a project, causing poor risk management to occur.
c. Project teams spend effort in identifying, analyzing, and developing responses for risks but do not manage them.
d. Risk triggers are not clearly documented in the risk register, causing the response plans to be ineffective.

Answer 86

Chapter 3 - Question 71

Answer: C

Question 87

A project sponsor asks the project manager to observe nonverbal feedback in the upcoming status meeting and adjust his presentation based on these observations. Which process is associated with these activities?

a. Plan Communications Management
b. Manage Communications
c. Monitor Communications
d. Control Communications

Answer 87

Chapter 3 - Question 81

Answer: B

Question 88

You are the project manager for a large software development project. Your project is being performed under contract, and the project has just been cancelled. Which of the following processes should document the level of completeness of the project?

a. Close Project or Phase
b. Control Quality
c. Validate Scope
d. Perform Integrated Change Control

Answer 88

Chapter 4 - Question 68

Answer: C

Question 89

You are a project manager working on a project involving a new scientific discovery in conjunction with your local university. Because of some changes that were approved during the Monitoring and Controlling processes, you discover that the descriptions of the deliverables that make up the final product of the project are no longer accurate or complete. Which of the following will you use to track the changes to the deliverables and ensure their descriptions are accurate and complete, and what process is this associated with?

a. Scope change control system in Control Scope
b. Quality control system in Control Quality
c. Configuration management system in Perform Integrated Change Control
d. Change control system in Monitor Communications

Answer 89

Chapter 4 - Question 73

Answer: C

Question 90

Given the following information, are project costs ahead or behind what was planned this period? EV = 95, PV = 85, AC = 100.

a. Ahead, because the result of the variance formula is negative
b. Behind, because the result of the variance formula is negative
c. Ahead, because the result of the variance formula is positive
d. Behind, because the result of the variance formula is positive

Answer 90

Chapter 4 - Question 82

Answer: B

Question 91

A project manager meets with a key set of experts within her project team. They express concerns over a recent scope change that was submitted by the customer, since the project is deep into the execution stages of the project life cycle. Which of the following is a valid tool or technique that can aid the project manager in addressing the team’s concerns?

a. Decision-making
b. Data analysis
c. Meetings
d. Change control tools

Answer 91

Chapter 4 - Question 87

Answer: B

Question 92

You are asked to calculate TCPI using BAC for your current project. You know that PV = 1750, AC = 1700, EV = 1680, BAC = 1800, EAC = 1820. What is the TCPI?

a. 1.0
b. 1.2
c. 120
d. 180

Answer 92

Chapter 4 - Question 90

Answer: B

Question 93

A project manager hosted a celebration for the project team to reward them for a job well done that led to the successful completion of a major project. It was clear to the project manager that the team was relaxed and enjoying themselves, with some talking about upcoming vacation plans. What type of organizational structure does the project team likely work within?

a. Strong matrix
b. Weak matrix
c. Project-oriented
d. PMO

Answer 93

Chapter 5 - Question 71

Answer: B

Question 94

You are a project manager for Snow Fun, a chain of retail shops specializing in winter sports gear and clothing. You’ve been working on contract with Snow Fun and are ready to move on to your next assignment. You are performing administrative closure procedures within the Close Project or Phase process, so you are doing all of the following regarding this activity except for which one?

a. Documenting and gathering lessons learned
b. Indexing the records and storing them in a safe place
c. Updating records to document the final results of the contract
d. Analyzing the project success or failure

Answer 94

Chapter 5 - Question 72

Answer: C

Question 95

You are wrapping up the Closing process for your project. You’ve provided formal notice to the seller that the terms of the contract have been satisfied, and you’ve updated the organizational process assets. What tools and techniques have you used to accomplish this process?

a. Expert judgment, procurement audits, procurement negotiations, and meetings
b. Procurement audits, procurement negotiations, analytical techniques, and meetings
c. Expert judgment, analytical techniques, and meetings
d. Expert judgment, data analysis, claims administration, inspection, and audits

Answer 95

Chapter 5 - Question 84

Answer: D

Question 96

Giving someone the benefit of the doubt and asking for clarification if you believe there is a problem can be associated with which core value covered within the Code of Ethics and Professional Conduct?

a. Honor
b. Respect
c. Fairness
d. Responsibility

Answer 96

Chapter 5 - Question 85

Answer: B

Question 97

All of the following are characteristics of the Agile life cycle except for which one?

a. The team typically collaborates to finish the most important feature.
b. The team expects requirements to change.
c. Feedback is given with the purpose of better planning the next part of the project.
d. It combines both iterative and incremental approaches.

Answer 97

Chapter 5 - Question 91

Answer: C

Question 98

You witness a trusted colleague violating a privacy law of the country in which you are both temporarily stationed for an assigned project. What should you do?

a. Do nothing; this is a trusted colleague whom you assume has ethical intentions.
b. Talk to your colleague and highlight that what they have done is wrong.
c. Report the actions to the legal department and inform the appropriate management.
d. Advise your colleague to talk to the legal department and give them room to take action as they see fit.

Answer 98

Chapter 5 - Question 93

Answer: C

Question 99

The project manager conducts a final meeting with the project team to review project risks. At what stage of the project is risk the highest?

a. During project initiation
b. During project planning
c. During project execution
d. During project closure

Answer 99

Chapter 5 - Question 94

Answer: A

Question 100

All of the following statements are true except for which one?

a. A highly predictive life cycle has reduced risk and costs due to detailed plans.
b. A highly predictive life cycle contains requirements that are progressively elaborated.
c. A highly adaptive life cycle has continuous involvement and frequent feedback from stakeholders.
d. A highly adaptive life cycle performs Initiating activities regularly throughout the project.

Answer 100

Chapter 1 - Question 101

Answer: B

Question 101

Reasons to Lyv is the top client of a large marketing firm. Trudy is the president of Reasons to Lyv and has decided to launch a product that leverages new GPS tracking technology. She has high confidence that the project will be a success and asks the marketing firm to make it their top priority by generating a unique campaign that will run in parallel with her project. Billy, a top executive from the marketing company, briefs his team about this unique situation that they have not managed before, and a project is launched shortly thereafter. Trudy’s project came about as a result of what?

a. Strategic opportunity
b. Environmental considerations
c. Technological advance
d. Customer request

Answer 101

Chapter 1 - Question 117

Answer: C

Question 102

Your project selection committee is meeting later this week and is considering initiating one of two projects. They’ve asked you to recommend the project that will benefit the organization the most. The information you’ve gathered shows the initial investment for Project 1 is $795,000. Monthly cash inflows for the first year are $44,000, and expected cash inflows beginning in year 2 are $156,000 per quarter. Project 2 has an initial investment of $845,000. Expected quarterly inflows for the first year are $180,000. Beginning in the second year, inflows are expected to be $136,000 per quarter. Which project should you recommend to the committee and why?

a. Project 1, because it has a payback period of 18 months, which is shorter than Project 2’s payback period
b. Project 2, because it has a payback period of 15 months while Project 2 has a payback period of 18 months
c. Project 1, because it has a lower initial investment than Project 2
d. Project 2, because it has a payback period of 16 months while Project 1 has a payback period of 19 months

Answer 102

Chapter 1 - Question 128

Answer: D

Question 103

Alyssa is a project manager tasked with managing an infrastructure project that will consolidate five data centres into one. She is currently facilitating the estimating process to calculate the duration of the project’s activities. Alyssa knows that she has reliable information and is therefore planning on using an estimating technique that will yield a highly accurate estimate with minimal effort expended. What estimating technique is she planning on using?

a. Three-point estimating
b. Bottom-up estimating
c. Parametric estimating
d. Top-down estimating

Answer 103

Chapter 2 - Question 100

Answer: C

Question 104

You are a contract project manager and have entered into the activities definition phase of your project. You take the team through a decomposition activity to break down work packages into activities. Before concluding this phase, what else are you and the team likely to capture?

a. The activity list
b. The milestone list
c. The network diagram
d. The list of predecessors and successors

Answer 104

Chapter 2 - Question 102

Answer: B

Question 105

Which of the following is not true regarding the Determine Budget process?

a. Cost estimates and basis of estimates are both outputs of the Estimate Costs process and are both inputs to this process.
b. Project costs should include all costs associated with the project, including direct and indirect costs.
c. Funding limit reconciliation is a tool and technique of this process that involves reconciling the amount of funds to be spent with the amount of funds budgeted for the project.
d. Warranty period costs are considered part of the project life cycle and should be included in the cost budget.

Answer 105

Chapter 2 - Question 105

Answer: D

Question 106

All of the following statements are true regarding the Develop Project Management Plan process except for which one?

a. The process has a single output, which is the project management plan.
b. The output outlines what processes will be carried out to manage the project, along with the project’s requirements.
c. The purpose of the process is to describe how the project will be executed, monitored, controlled, and closed.
d. The scope management plan, scope baseline, and stakeholder engagement plan are all components of the project management plan.

Answer 106

Chapter 2 - Question 108

Answer: B

Question 107

Which of the following serves as the basis for estimating costs?

a. Scope baseline
b. WBS
c. Resource management plan
d. Cost baseline

Answer 107

Chapter 2 - Question 109

Answer: B

Question 108

Which quality theorist is known as the grandfather of Total Quality Management (TQM)?

a. Philip Crosby
b. Joseph Juran
c. W. Edwards Deming
d. Walter Shewhart

Answer 108

Chapter 2 - Question 111

Answer: D

Question 109

You have completed your cost baseline and are now determining funding requirements. Which of the following is true?

a. Funding requirements are derived from the activity costs.
b. Management reserves are the difference between the funding requirements and the cost baseline.
c. The management reserve is released in a lump sum at the beginning of the project.
d. Funding requirements are an output of the Estimate Costs process.

Answer 109

Chapter 2 - Question 118

Answer: B

Question 110

You are the project manager for the Heart of Texas casual clothing company. Your project involves installing a new human resources system. You’ve identified the risks associated with this project and are ready for the next step. What is the next step?

a. You should evaluate the risks and assign probabilities and impacts using Qualitative and/or Quantitiative Risk Analysis.
b. You should use the Delphi technique to confirm the risks you’ve detailed and identify others you may have missed.
c. You should evaluate the risks and assign probabilities and impacts using both Perform Qualitative Risk Analysis, which comes first, and then Perform Quantitative Risk Analysis.
d. You should define the steps to take to respond to the risks and detail them in the risk response plan.

Answer 110

Chapter 2 - Question 124

Answer: A

Question 111

How are quality improvements implemented?

a. By completing quality audits
b. By submitting a change request and/or taking a corrective action
c. By submitting a change request and/or implementing a preventive action
d. By completing a quality audit and identifying gaps or shortcomings in the process

Answer 111

Chapter 3 - Question 99

Answer: B

Question 112

One of the primary inputs to the Conduct Procurements process is an output of the _____ process and contains responses prepared by the _____.

a. Conduct Procurements, buyer
b. Plan Procurement Management, buyer
c. Conduct Procurements, seller
d. Plan Procurement Management, seller

Answer 112

Chapter 3 - Question 100

Answer: D

Question 113

A project manager is preparing to obtain the resources needed to perform the work of the project. What project document is the project manager likely to reference as a guide to both acquiring and managing the project resources?

a. Project management plan
b. Resource management plan
c. Staffing management plan
d. Resource requirements

Answer 113

Chapter 3 - Question 105

Answer: B

Question 114

One of your subproject managers, a recent graduate with limited experience in managing projects, prepared a procurement SOW. When you were researching independent estimates, you discovered that your vendor’s proposals are way off of your expectations. You review the SOW and find that it was not detailed enough for the vendor to come up with an accurate estimate. Of the following options, which area of the PMI Code of Ethics and Professional Conduct does this question relate to, and which process does the independent estimates tool and technique belong to?

a. Contribute to the project management knowledge base and Plan Procurement Management
b. Ensure personal integrity and professionalism and Control Procurements
c. Promote interaction among team members and other stakeholders and Plan Procurement Management
d. Truthful reporting and Control Procurements

Answer 114

Chapter 3 - Question 107

Answer: A

Question 115

Which conflict-resolution technique does not result in a permanent solution?

a. Withdraw/avoid
b. Force/direct
c. Collaborate/problem-solve
d. Smooth/accommodate

Answer 115

Chapter 3 - Question 109

Answer: A

Question 116

You are a project manager for Fly Me to Miami travel services. You are in the process of documenting and distributing project information. You known all of the following statements are true regarding information exchange except for which one?

a. Encoding the information involves putting it in a format the listener will understand.
b. The receiver is responsible for understanding the information correctly.
c. Senders filter the information through their knowledge of the subject, cultural influences, language, emotions, attitudes, and geographic location.
d. The message is the actual information being sent and received.

Answer 116

Chapter 3 - Question 116

Answer: C

Question 117

Alyssa is a project manager tasked with managing an infrastructure project that will consolidate five data centres into one. After kicking off the execution of the project work, she holds a team-building workshop with the core project team. What is she looking to achieve?

a. Address people-related corrective actions
b. Resolve existing conflicts
c. Enhance team competencies
d. Improve overall project performance

Answer 117

Chapter 3 - Question 118

Answer: D

Question 118

You are working on a project with contentious team members. You know if you resolve the conflicts, it will result in increased productivity and better working relationships. You pull the team together in a meeting to discuss the issue. You allow everyone to express their viewpoint, and as a result, some team members gain an understanding of the perspective of some of their teammates that they didn’t have before this meeting. At the conclusion of the meeting, consensus is reached, and the team members thank you for taking the time to get them together and asking them to discuss the issue. Which of the following conflict-resolution techniques does this describe?

a. Compromise/reconcile
b. Force/direct
c. Smooth/accommodate
d. Collaborate/problem-solve

Answer 118

Chapter 3 - Question 125

Answer: D

Question 119

Which of the following best defines virtual teams?

a. Groups of people with a shared goal who are dispersed across various locations
b. Groups of colocated people with a shared goal who fulfill their roles with little or n time spent meeting face to face
c. Groups of people with a shared goal who fulfill their roles with little or no time spent meeting face to face
d. Groups of people with varying goals who fulfill their roles with little or no time spent meeting face to face

Answer 119

Question 3 - Question 127

Answer: C

Question 120

Your project sponsor has asked for an EAC and has told you that he wants you to use ETC work considering CPI and SPI factors. You know that this formula assumes which of the following?

a. There is a positive cost performance to date.
b. There is a negative cost performance to date, and the project schedule must be met.
c. The project schedule has slipped and must be corrected.
d. There is positive cost performance to date, and the project schedule must be met.

Answer 120

Chapter 4 - Question 100

Answer: B

Question 121

A project manager spends the afternoon evaluating the impact of adding in two new features recently requested by the customer. The justification for the addition was high, although she could clearly see that it would increase costs by 75 percent. What process is the project manager performing?

a. Develop Scope
b. Validate Scope
c. Perform Integrated Change Control
d. Control Scope

Answer 121

Chapter 4 - Question 102

Answer: C

Question 122

The first input listed in the following options is unique to the Monitor and Control Project Work process, and the second input listed is an input of the following processes: Manage Team, Manage Communications, Perform Integrated Change Control, Monitor Risks.

a. Work performance information, work performance data
b. Work performance data, work performance information
c. Work performance reports, work performance data
d. Work performance information, work performance reports

Answer 122

Chapter 4 - Question 106

Answer: D

Question 123

Which of the following is the only tool and technique of the Control Scope process?

a. Requirements traceability matrix
b. Data analysis
c. Configuration management system
d. Project management software

Answer 123

Chapter 4 - Question 108

Answer: B

Question 124

Roshoud is the VP of customer operations for Galactic Kidz and is the project sponsor of the latest project, called Project G. He sits down with Sally, the project manager, to discuss resource utilization on the project. He expresses concern after recently hearing that resources have been unavailable as planned. Sally admits that this has been the case and that is has set the project back unexpectedly. What action should Sally take to remedy the situation?

a. Review the schedule to identify what resource gaps currently exist within the project
b. Perform data analysis to determine what corrective action may be taken to get back on track with the plan
c. Procure additional resources to take the place of those that became unavailable after the project work began
d. Talk to the functional managers to ensure the unavailable resources receive poor performance reviews

Answer 124

Chapter 4 - Question 126

Answer: B

Question 125

A project manager is performing activities associated with monitoring and controlling the scope of the project. What tool and technique are they likely to use to carry out the process?

a. Performance review
b. Data analysis
c. Variance analysis
d. Inspection

Answer 125

Chapter 4 - Question 127

Answer: C

Question 126

You are going to calculate TCPI and know that the BAC is no longer attainable. You know that PV = 1750, AC = 1700, EV = 1680, BAC = 1800, EAC = 1820. What is TCPI?

a. 1.4
b. 1.2
c. 1.7
d. 1.0

Answer 126

Chapter 4 - Question 128

Answer: D

Question 127

You are a project manager working in an organization that is considered to be a weak matrix organizational type. You are two months into a four-month project, when the functional manager for half of your most critical resources announces that she will be reallocating them to another project. You explain to her that this will result in early closure of your project and that resources should not be redirected. If the functional manager succeeds in reallocating the resources, what type of ending will the project experience?

a. Extinction
b. Starvation
c. Integration
d. Addition

Answer 127

Chapter 5 - Question 105

Answer: C

Question 128

Which of the following best describes an Agile life cycle?

a. A traditional approach where the majority of planning occurs up front, followed by execution
b. An approach that generates finished deliverables that the customer may be able to use immediately
c. An approach that is a blend of iterative and incremental and that refines and delivers frequently
d. An approach that focuses on generating feedback early to improve and modify the work

Answer 128

Chapter 5 - Question 110

Answer: C

Question 129

Alfred accepts a job as a security program manager, even though he is not qualified for the role. He reasons that he can learn on the job, despite not having met the position requirements. What value did Alfred fail to uphold?

a. Honour
b. Honesty
c. Respect
d. Responsibility

Answer 129

Chapter 5 - Question 116

Answer: D

Question 130

Your project is progressing nicely. One of the key deliverables for your project was contracted out to a vendor, but your organization is performing all the remaining work of the project. The completion of this deliverable marks the end of the design phase of the project. There are several more phases to go, and the internal team is responsible for all of the remaining deliverables. Which of the following Closing processes should be performed, if any?

a. Close Project or Phase and Close Procurements
b. Close Project or Phase only
c. Close Procurements only
d. No closing processes should be performed yet because the work of the project isn’t finished.

Answer 130

Chapter 5 - Question 119

Answer: B

Question 131

Quincy and Michael are two executives of Widgets for Life, a company providing the latest cool lifestyle gadgets. As part of their annual planning process, they sit down to evaluate three projects linked to their department objectives that are in the midst of execution. They determine that in order to tackle the newest program announced by their CEO, they will need to redirect all critical resources away from the three projects. What type of project ending did the three projects experience?

a. Addition
b. Extinction
c. Integration
d. Starvation

Answer 131

Chapter 5 - Question 121

Answer: D

Question 132

Nicholas is the project manager of a project that has been described as revolutionizing the mobile fitness tracking industry. After a few preliminary strategy sessions, he pulls together the core team and notes that they will be defining deliverables early in the development life cycle and progressively elaborating them as the project progresses. What development life cycle is Nicolas following on the project?

a. Predictive
b. Iterative
c. Incremental
d. Hybrid

Answer 132

Chapter 1 - Question 134

Answer: B

Question 133

A project manager has facilitated the decomposition of work packages into activities. She next carries the team through several exercises to sequence the activities and determine what and how many resources will be needed to perform the work. What is she likely to do next?

a. Estimate how long each activity will take
b. Develop the schedule
c. Run various what-if scenarios against the schedule
d. Break down the activities into deliverables

Answer 133

Chapter 1 - Question 135

Answer: A

Question 134

Robert is a practicing project manager who is studying for his PMP exam. During a study session with a colleague, he insists that it is important for project managers to consider all 49 project management processes, while his colleague insists that it is not necessary and that project managers should carry out only the necessary processes. Who is correct?

a. Robert
b. Robert’s colleague
c. Both
d. Neither

Answer 134

Chapter 1 - Question 138

Answer: A

Question 135

A portfolio manager is leading a project portfolio planning exercise to determine which projects will move forward in the new quarter and support the strategic goals of the portfolio. She decides to use a scoring model to rate projects against the following three criteria: profit potential, ease of use, marketability. Based on the table provided, what is the weighted score of project C?

Criteria & Weight: Profit Potential = 5, Marketability = 1, Ease of Use = 3

Project A: Profit Potential = 5, Marketability = 1, Ease of Use = 2

Project B: Profit Potential = 2, Marketability = 5, Ease of Use = 3

Project C: Profit Potential = 1, Marketability = 3, Ease of Use = 5

a. 9
b. 8
c. 25
d. 23

Answer 135

Chapter 1 - Question 139

Answer: D

Question 136

A portfolio manager is evaluating two projects using IRR. If Project A has an IRR of 2 percent, Project B has an IRR of 5 percent, and Project C has an IRR of 4 percent, which project will the portfolio manager recommend?

a. Project A
b. Project B
c. Project C
d. None

Answer 136

Chapter 1 - Question 156

Answer: B

Question 137

At what point in the project’s life cycle is the risk probability of occurrence at its highest?

a. Initiating
b. Planning
c. Executing
d. Closing

Answer 137

Chapter 1 - Question 157

Answer: A

Question 138

The processes that make up the project management process groups often interact and overlap with one another and are often performed in what way?

a. Sequentially
b. Singularly
c. Iteratively
d. Progressively

Answer 138

Chapter 1 - Question 158

Answer: C

Question 139

Which contract type can incorporate incentives for meeting or exceeding certain contract deliverables above a firm price for the goods or services rendered?

a. Cost-reimbursable contract
b. Time and materials contract
c. Fixed-price contract
d. Cost plus contract

Answer 139

Chapter 2 - Question 138

Answer: C

Question 140

You’ve gathered cost estimates for the activities of your current project. Most of the activities can be completed with existing staff resources. The summary cost estimate for existing resources is $535,000. You will also need to hire contractors to perform some of the activities that require specialized skills. You’ve received a bid from a local vendor for $137,000 for these services. All of the following statements are true except which one?

a. You’ve determined a quantitative estimate of the cost to the organization to perform the activities of the project.
b. The cost of the vendor services to your organization is considered pricing (from the vendor’s perspective), which is a business decision on their part.
c. The procurement SOW can be prepared by either the buyer or seller, and it should be as accurate as possible, as you will use this SOW in the contract award.
d. You should use purchase price as the sole criterion for choosing among vendors when you have multiple qualified sellers from which to choose.

Answer 140

Chapter 2 - Question 142

Answer: C

Question 141

What action can a project manager take if the selected risk response strategy turns out not to be fully effective?

a. Develop and implement a fallback plan
b. Document and respond to a secondary risk
c. Actively accept the risk
d. Update the risk register with the outcome

Answer 141

Chapter 2 - Question 145

Answer: A

Question 142

Like the WBS, all of the following present project information in a hierarchical fashion except for which one?

a. OBS
b. BOM
c. RAM
d. RBS

Answer 142

Chapter 2 - Question 146

Answer: C

Question 143

A project manager spends the afternoon updating the attributes associated with requirements captured. In what document will the project manager record this information?

a. Requirements documentation
b. Requirements log
c. Requirements management plan
d. Requirements traceability matrix

Answer 143

Chapter 2 - Question 148

Answer: D

Question 144

A RAM or RACI chart is considered which of the following?

a. A type of OBS chart
b. A hierarchical chart
c. A type of RBS chart
d. A matrix-based chart

Answer 144

Chapter 2 - Question 150

Answer: D

Question 145

Emma is a project manager working on a project that will require a specially engineering machine. Several manufacturers can make the machine to the specifications Emma needs. She will use purchase price as the sole criterion for choosing from among the vendors. Which of the following is true regarding this question?

a. Emma must use purchase price alone as the sole criterion for evaluation because multiple vendors are involved.
b. Emma will review the procurement documents and teaming agreements as some of the inputs to this process.
c. Emma will include delivery and setup charges as part of the purchase price criterion.
d. Emma will use the advertising tool and technique of this process to let vendors know about this opportunity.

Answer 145

Chapter 2 - Question 151

Answer: C

Question 146

You are the project manager for BB Tops, a nationwide toy store chain. Your new project involves creating a prototype display at several stores across the country. You are using a RACI chart to display individuals and activities. Which of the following is true regarding this type of chart?

a. A RACI chart is part of the organization charts and position descriptions tool and technique of the Plan Resource Management process.
b. A RACI chart is a type of matrix-based chart that is a tool and technique of the Plan Resource Management process.
c. A RACI chart is part of the organization chart and position descriptions and is a type of hierarchical chart that is a tool and technique of the Plan Resource Management process.
d. A RACI chart is a type of RAM chart that is a tool and technique of the Plan Resource Management process.

Answer 146

Chapter 2 - Question 153

Answer: A

Question 147

You have been hired as a contract project manager for Grapevine Vineyards. You are in the Plan Procurement Management process. Grapevine wants you to head up a project to design a new visitor centre, tasting room, and gift shop. They also want to double the number of fermenting tanks and increase the size of the warehouse (which requires extensive temperature and environmental controls). Grapevine would like to have the bar in the tasting room constructed out of specialty marble that is available from only two places in the world. Grapevine management estimates this project will take three years. You are concerned about the availability of the specialty marble and know all of the following are true except which one?

a. The project schedule can influence this process.
b. The Determine Budget process can be influenced by this process.
c. The make-or-buy analysis can be influenced by this process.
d. Your organization’s business cycle might have an impact on this process.

Answer 147

Chapter 2 - Question 156

Answer: B

Question 148

You are the project manager for Xylophone Phonics, which produces children’s software programs that teach basic reading and math skills. You are performing the Plan Quality Management process and are considering the trade-offs between cost and quality. You know that it is cheaper and more efficient to prevent defects in the first place than to spend time and money fixing them later. Which of the following does this describe?

a. Cost-benefit analysis
b. Make-or-buy decisions
c. Cost of quality
d. Nonconformance costs

Answer 148

Chapter 2 - Question 157

Answer: A

Question 149

You have a very energetic project team. One of your team members has been classified by his teammates as brilliant. The team members are motivated by results, have good conflict-resolution skills, and are highly committed to the project, among other things. They have a solid understanding of the project goals and objectives and understand the direction the project is headed in. When their brilliant teammate questions the approach the team is using regarding one of their goals, you ask the team for their input and gather the facts before making a decision. You ask the team what they would do, and their conclusion is that the brilliant teammate is right and it’s better to go with his solution than the one they planned. What type of power is the teammate displaying, and what leadership style does the project manager possess based on this question?

a. Expert, democratic
b. Referent, democratic
c. Expert, situation
d. Legitimate, situational

Answer 149

Chapter 3 - Question 130

Answer: A

Question 150

Your co-worker, Mishi, is a project manager who has come by this title through experience. He hasn’t had any formal training in project management and isn’t familiar with the best practices described in the PMBOK Guide. Mishi has gathered and recorded information about the outcomes of the work his team has completed, including activity completion dates, status and quality of deliverables, and more. You are a certified PMP and know that according to the PMBOK Guide, Mishi has just accomplished which of the following?

a. Mishi is working on the deliverables output of the Direct and Manage Project Work process.
b. Mishi has documented work performance information, which is an output of the Direct and Manage Project Work process.
c. Mishi is working on the project management plan documents input of the Direct and Manage Project Work process.
d. Mishi has conferred with the team and used expert judgment, a tool and technique of the Direct and Manage Project Work process, to document project updates.

Answer 150

Chapter 3 - Question 134

Answer: A

Question 151

You are working on a project with contentious team members. You know if you resolve the conflicts, it will result in increased productivity and better working relationships. Most conflicts come about as a result of all of the following except for which one?

a. Scheduling issues
b. Availability of resources
c. Personal work habits
d. Cultural differences

Answer 151

Chapter 3 - Question 136

Answer: D

Question 152

All of the following are outputs of the Manage Communications process except for which one?

a. Project document updates
b. Project management plan updates
c. Work performance reports
d. Organizational process assets updates

Answer 152

Chapter 3 - Question 138

Answer: C

Question 153

The purpose of this process is concerned with satisfying the needs of the stakeholders, managing communications with them, resolving issues, managing their expectations and more, and this process also relates to this area of the PMI Code of Ethics and Professional Conduct, respectively.

a. Manage Stakeholder Engagement and the Role Delineation Study
b. Control Stakeholder Engagement and the Role Delineation Study
c. Control Stakeholder Engagement and Professional Responsibility
d. Manage Stakeholder Engagement and Professional Responsibility

Answer 153

Chapter 3 - Question 142

Answer: A

Question 154

You are in the Manage Team process and preparing for your individual team members’ performance assessments. You will use one of the tools and techniques of this process to determine each team member’s leadership, influencing, and effective decision-making capabilities. Which tool and technique is this referring to?

a. Interpersonal and team skills
b. Observation and conversation
c. Leadership skills
d. General management skills

Answer 154

Chapter 3 - Question 157

Answer: A

Question 155

You are a project manager for an engineering company. Your company won the bid to add ramp-metering lights to several on-ramps along a stretch of highway at the south end of the city. You subcontracted a portion of the project to another company. The subcontractor’s work involves digging the holes and setting the lamp poles in concrete. You’ve discovered the subcontractor’s work is not correct because the poles are not buried to the correct depth. You review the work and note gaps in the process and a lack of safety standards as a result of this error. Which of the following is true?

a. You are in the Manage Quality process and have performed a quality audit and identified a need for a corrective action.
b. You are in the Validate Scope process and have performed a quality audit to ensure correctness of work.
c. You are in the Control Procurements process and have completed a contact audit to ensure that the subcontractor’s performance meets the contract requirements.
d. You are in the Close Project or Phase process and have completed a performance review of the contractor’s work.

Answer 155

Chapter 3 - Question 159

Answer: A

Question 156

You are in the Control Quality process and are using a control chart. All of the following are true regarding this tool except for which one?

a. Common causes of variance include random, known, or predictable, and variances that are always present in the process and common causes of variance are plotted on a control chart.
b. Control charts measure variances to determine whether process variances are in control or out of control.
c. Common causes of variance that are outside of the acceptable range may require the project manager to approve changes to or reorganization of the process.
d. Control charts are used in conjunction with the Rule of 7.

Answer 156

Chapter 4 - Question 130

Answer: C

Question 157

What is the most commonly used method of performance measurement?

a. Variance analysis
b. Trend analysis
c. Forecasting
d. Earned value management

Answer 157

Chapter 4 - Question 131

Answer: D

Question 158

Assuming the work is progressing as planned, calculate estimate to complete (ETC) using the following values: BAC = 25,000, EV = 10,000, AC = 12,000. Calculate to the nearest whole number.

a. Insufficient information provided
b. 13,000
c. $30,120
d. 18,121

Answer 158

Chapter 4 - Question 133

Answer: D

Question 159

All of the following statements are true regarding earned value management except which one?

a. Earned value management monitors the PV, AC, and EV, which might result in corrective action.
b. Earned value management is a project integration method that monitors scope, schedule, and cost measurements, which might result in lessons learned for future projects.
c. Earned value management is a performance measurement analysis tool and technique of Control Costs, which might result in budget updates.
d. Earned value management monitors performance measurements, which might result in workarounds to correct problems.

Answer 159

Chapter 4 - Question 138

Answer: D

Question 160

Which tool within the data representation tools and techniques in the Control Quality process is sometimes used to show planned performance against actual performance?

a. Run charts
b. Fishbone diagrams
c. Scatter diagrams
d. Check sheets

Answer 160

Chapter 4 - Question 143

Answer: C

Question 161

You are working on a project where all of the work of the project has been outsourced. You are monitoring vendor performance, coordinating communications and interfaces among all the vendors, administering each of the contracts and procurement agreements, and managing all the due dates. The information you gather regarding these activities is collected as part of which of the following outputs and its associated process?

a. Work performance data, Direct and Manage Project Work
b. Work performance reports, Monitor and Control Project Work
c. Work performance information, Control Procurements
d. Work performance reports, Conduct Procurements

Answer 161

Chapter 4 - Question 151

Answer: A

Question 162

David is a project manager working for a prominent book publishing company. As the most senior project manager within the organization, he often gers the most complex project assignments. As part of his current project, he oversees the inspection of deliverables, measuring them against documented requirements and acceptance criteria. Inspections are also known by all of the following names, except for which one?

a. Walk-throughs
b. Product reviews
c. Audits
d. Reviews

Answer 162

Chapter 4 - Question 156

Answer: C

Question 163

You work for Writer’s Block, a service that reviews and critiques manuscripts for aspiring writers. You were assigned to be the project manager for a new computer system that logs, tracks, and saves submitted manuscripts along with the editor’s notes. You hired and worked with a vendor who wrote the system from scrarch to your specifications. You are monitoring risks and determining whether their consequences still have the same impact ont he project objectives as they did when you were performing the risk processes during the Planning process group. Which of the following does this describe?

a. Risk audits
b. Data analysis
c. Risk probability and impact assessment
d. Risk urgency assessment

Answer 163

Chapter 4 - Question 157

Answer: B

Question 164

As a value upheld by the project management community, responsibility entails which of the following?

a. Ensuring integrity
b. Maintaining professional demeanor
c. Reporting ethics violations
d. Avoiding conflicts of interest

Answer 164

Chapter 5 - Question 136

Answer: A

Question 165

A project manager has just received acceptance of the final deliverable. What project management process are they likely to perform next?

a. Close Project or Phase
b. Control Scope
c. Validate Scope
d. Close Procurements

Answer 165

Chapter 5 - Question 139

Answer: A

Question 166

Carina is a principal project manager of You’ve Got Dogs, a specialty company that creates custom dog apparel and toys. As is part of her practice, she sits down with her sponsor to evaluate how the project is performing. She reviews feedback from the most recent prototype, which the team has produced successively to yield additional insights. Carina notes to the sponsor that the use of time-boxing has been helpful in reducing the uncertainty in the project. What type of life cycle is Carina using?

a. Predictive
b. Waterfall
c. Agile
d. Iterative

Answer 166

Chapter 5 - Question 143

Answer: D

Question 167

A project manager has just begun working on activities to close out the project. To improve the metrics of the organization, the project manager decides to evaluate what was intially planned versus the end result of the project. Which of the following inputs can the project manager reference for this information?

a. Assumption log
b. Quality reports
c. Project charter
d. Basis of estimates

Answer 167

Chapter 5 - Question 144

Answer: D

Question 168

Antwon is the director of marketing for a midsize company. You run into him while heating coffee in the office kitchenette and ask him what he’s up to. He notes that he’s getting ready to kick off the implementation of a new system that will allow his designers to interact with the program from any device outside of the immediate network. He adds that the project would use in-house resources to keep the project budget to a minimum. In a fit of nerves, you walk back to your office, knowing that this means two of your most critical resources would be reassigned soon, leading to the early closure of your project. What type of project ending is this?

a. Starvation
b. Integration
c. Extinction
d. Addition

Answer 168

Chapter 5 - Question 152

Answer: B

Question 169

A project manager has just closed a procurement, performing activities associated with the Control Procurements process. What are they likely to do next in order to finalize closure activities for the contract?

a. Archive all documentation and record lessons learned for the project.
b. Monitor the procurement relationship to ensure that all stakeholders are satisfied.
c. Obtain formal written notice that the contract has been completed.
d. Finalize open claims and confirm formal acceptance of the seller’s work.

Answer 169

Chapter 5 - Question 153

Answer: D

Question 170

Ralph is a project manager for Storm Health. He has struggled since joining the company, and his manager has noticed multiple gaps in critical PM skills. During a meeting, Ralph incorrectly claimed that the project budget had been fully approved. As a result, multiple purchase orders were processed, which alerted his manager, who knew that the budget had not yet been approved. The manager decides to confront Ralph, who admits to intentionally giving misinformation in the hopes that the budget would be approved and that all would be OK. What core value has Ralph violated as a project management practitioner?

a. Fairness
b. Honesty
c. Respect
d. Responsibility

Answer 170

Chapter 5 - Question 156

Answer: B