ETHICS & PROFESSIONAL CONDUCT Flashcards
The tendency to see the world from one’s own ethnic perspective and not understand that there are alternative world views is the definition of which of the following?
a. Closed-mindedness
b. Ethnocentrism
c. Intolerance
d. Professionalism
B
Ethnocentrism is the evaluation of other cultures according to preconceptions originating in the standards and customs of one’s own culture.
The Code of Ethics and Professional Conduct are based on four distinct values. Which one of the following is NOT one of these values?
a. Responsibility
b. Fairness
c. Financial disclosure
d. Respect
C
Financial responsibility is not one of the four values of the Code of Ethics and Professional Conduct, which include responsibility, fairness, respect, and honesty.
You’re involved in a difficult negotiation with a vendor that is proposing a solution that is obviously favourable for them, but not so favourable for your company’s interests. The Code of Ethics and Professional Conduct requires that you do which of the following?
a. Consider another vendor from the bidder conference
b. Negotiate in good faith
c. Reevaluate the contract terms
d. Disclose the problem to your manager
B
The Code of Ethics and Professional Conduct requires that you negotiate in good faith and mutual cooperation, even if the person with whom you are negotiating has developed a win-lose attitude.
Responsibility is defined as a duty or task that you are required or expected to do. In a project management context, which of the following actions would NOT be considered a responsibility that a project manager would undertake?
a. Making decisions and taking actions based on the best interest of society
b. Doing what you say you will do
c. Distributing proprietary or confidential information
d. Upholding the PMI code and holding others accountable to it
C
Being responsible involves protecting proprietary or confidential information that has been entrusted to us.
Which of the following best describes accountability?
a. An obligation or willingness to accept responsibility or to account for one’s actions
b. Fulfilling commitments one undertakes
c. Accepting assignments consistent with one’s background
d. Aligning our skillsets with the assignments we’re asked to undertake
A
Accountability is defined as an obligation or willingness to accept responsibility or to account for one’s actions.
Intentionally withholding information that would invalidate a statement made about a project decision would be a violation of which mandatory standard in the PMI Code of Ethics and Professional Conduct?
a. Responsibility aspirational standards
b. Respect mandatory standards
c. Honesty mandatory standards
d. Fairness aspirational standards
C
The honesty mandatory standards of Code of Ethics and Professional Conduct states: “We do not engage in or condone behaviour that is designed to deceive others, including but not limited to making misleading or false statements, stating half-truths, providing information out of context or withholding information that, if known, would render our statements as misleading or incomplete.”
A situation in which a person has multiple interests, one of which could possibly corrupt the motivation or decision making of the individual, is known as which of the following?
a. A conflict of interest
b. A legal obligation
c. An instance of favouritism
d. An ethical dilemma
A
A conflict of interest arises when a practitioner of project management is faced with making a decision or doing some act that will benefit the practitioner or another person or organization to which the practitioner owes a duty of loyalty that at the same time will harm another person or organization to which the practitioner owes a similar duty of loyalty.
You have assembled your project team and you are holding your kickoff meeting. During this meeting you work with your team to create a document that will define how conflicts will be resolved and how decisions will be made. Which of the following ethics standards does this document illustrate?
a. Respect
b. Fairness
c. Responsibility
d. Honesty
B
The best answer choice is B because this document demonstrates the ethical standard of fairness and because the decision making process is transparent and communicated to everyone.
This document describes the expectations that we have of ourselves and our fellow practitioners within the global project management community. It articulates the ideals to which we aspire as well as the behaviours that are mandatory in our professional and volunteer roles. What is this document called?
a. The PMI Code of Ethics and Professional Conduct
b. The Statement of Work (SOW)
c. The Team Charter
d. The Project Charter
A
The PMI Code of Ethics and Professional Conduct describes mandatory and aspirational behaviours for the role of a project manager.
Which of the following terms describes our duty to understand the truth and act in a truthful manner both in our communications and in our project management conduct?
a. Honesty
b. Brevity
c. Transparency
d. Due diligence
A
Honesty involves seeking to understand truth, being truthful in communications and in conduct, providing accurate information in a timely manner, making commitments and promises in good faith, and creating an environment in which others feel safe to tell the truth.
An environment of __________________ is built through enhancing qualities of trust, confidence, and performance excellence. Doing so helps ensure project success.
a. Respect
b. Fairness
c. Honesty
d. Responsibility
A
An environment of respect engenders trust, confidence, and performance excellence by fostering mutual cooperation—an environment where diverse perspectives and views are encouraged and valued.
Conduct must be free from competing self-interests, prejudices, and favouritism. Which of the following involves making decisions and acting impartially and objectively?
a. Being respectful
b. Being responsible
c. Fairness
d. Honesty
C
Fairness is conduct that is free from competing selfishness, bias, and partiality.
You are managing a project with an international team. A few of your team members are from India, and some of your American team members have complained that the team members from India seem a bit arrogant. As the project manager, how should you handle this complaint?
a. Tell your American team members to ignore the arrogance
b. Tell your Indian team members to quit being so arrogant
c. Provide cultural training for all team members
d. Ignore the complaint
C
The best answer choice is C. Cultural diversity is to be expected in international project teams. The best option for handling it effectively is to provide cultural training for all team members.
