Professional Dev. And Use Of Self

Question 1

What is involved in the role of advocate

Answer 1

-champion the rights of others, speak on behalf of clients when others won’t listen

Question 2

What is involved in the role of broker

Answer 2

-identifying, locating, and linking needed resources

Question 3

What is involved in the role of change agent

Answer 3

• participates as part of a group or organization trying to improve service provision
• uses problem solving model to identify the problem, solicit input, and plan for change

Question 4

What is involved in the role of counsel or

Answer 4

• helping client articulate needs, clarify problems, explore resolution strategies, apply intervention strategies
• empower clients by affirming their personal strengths and capacities to deal with problems more effectively

Question 5

What is involved in the role of mediator

Answer 5

Dispute resolution

Question 6

What is transference and how is it used

Answer 6

• redirection of a clients feelings for a significant other to a social worker
• used to reveal unresolved conflicts a client has with childhood figures

Question 7

What is countrtransferrence

Answer 7

• the social workers feelings/entanglement with a client

- examination of feelings can give valuable insight into what the client is trying to elicit from them

Question 8

What is burnout

Answer 8

A state of physical, emotional, psychological, or spiritual exhaustion
-characterized by emotional fatigue and feeling inadequate

Question 9

What is secondary trauma

Answer 9

Behaviours and emotions that result from knowledge about traumatizing events experienced by clients and the stress resulting from helping or wanting to help them

Question 10

What is compassion fatigue

Answer 10

A syndrome consisting of emotional and physical fatigue due to use of empathy