Problem Solving/Decision Making

Question 1

Vital to solving the problem is communication, which involves a process of identifying problems, ___, selecting the best alternative, and implementing a solution.

Answer 1

seeking alternatives

Question 2

While gathering data about a problem, a captain will expand the team as necessary to solicit input and review assumptions before selecting a course of action.

Answer 2

True

Question 3

After selecting a course of action, what is the next step in the decision making process?

Answer 3

Evaluate the effect of decisions made and modify if necessary.

Question 4

What allows pilots to “act” during a no-time threat?

Answer 4

Always having a contingency plan.

Question 5

What responsibility does a First Officer have regarding the decision making of a Captain?

Answer 5

Anticipate which actions in a given circumstance will be taken by the captain and be prepared to provide vital input.

Question 6

An example of information bias is believing that the more information that can be acquired to make a decision, the better, even if that extra information is irrelevant for the decision.

Answer 6

True

Question 7

There are many resources available to help pilots make decisions. What criteria governs the use of the resources available?

Answer 7

• Evaluating if there is time to use a resource and the effect it may have.
• Identifying the resources available for use.
• Avoiding information bias.

Question 8

Hazardous attitudes have little effect on the decision making process.

Answer 8

False

Question 9

When an unanticipated threat (time threat) presents in a flight position with little time to manage it, what must be done?

Answer 9

Coordinate to create time.

Question 10

What must be done when defining a problem?

Answer 10

• Look for multiple cues

- State symptoms not conclusions