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CompTIA Project+ PK0-004 > Practice Test > Flashcards

Practice Test Flashcards

1
Q

Which of the following documents would determine the contractual obligations?

A. PO
B. SLA
C. LOI
D. MOU

A

B. SLA

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2
Q

A project manager is managing a project with a hard deadline in two weeks. At the current rate of progress, the project will not finish on time.
Which of the following techniques is MOST likely to be used to complete the project on time?

A. Throttling
B. Crashing
C. Resource leveling
D. Resource smoothing

A

B. Crashing

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3
Q

A project manager is unsure if the quality of a deliverable from a SME meets specifications.
Which of the following is the BEST way for the project manager to address the issue?

A. Conduct a face-to-face or telephone meeting with the team member.
B. Send an email outlining the concerns to the team member.
C. Send a project team meeting to obtain feedback from everyone.
D. Post the issue on the wiki page for input from stakeholders.

A

A. Conduct a face-to-face or telephone meeting with the team member.

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4
Q

Which of the following is a key aspect of the Agile project management methodology?

A. Test-driven
B. Daily standup meetings
C. Short project durations
D. Defined list of requirements

A

B. Daily standup meetings

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5
Q

A carpenter on a project team reports there is insufficient time to accomplish tasks on schedule.
Which of the following is the FIRST step the project manager should take?

A. Assess the risk register’s new items.
B. Review the task start and finish dates.
C. Obtain additional resources.
D. Analyze the assigned hours.

A

A. Assess the risk register’s new items.

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6
Q

A project manager is managing a transactional project. One of the key team members is having difficulties understanding the client requirements.
Which of the following actions would be BEST for the project manager to take?

A. Ask the client to provide additional language resources to the team.
B. Purchase a language translation program.
C. Hire a translator to help the key team member
D. Ask the client to provide requirements in the native language of the team.

A

D. Ask the client to provide requirements in the native language of the team.

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7
Q

After identifying all known tasks, the project manager has started to sequence and set durations.
Which of the following describes how the project manager should BEST determine the initial sequence and durations?

A. Use milestones identified in the project charter.
B. Use data based on past knowledge.
C. Hold a full team workshop to review the complete WBS.
D. Collaborate with other project managers.

A

A. Use milestones identified in the project charter.

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8
Q

A company has updated the method it uses to initiate projects. The company requires RFPs from three vendors, and low and high bids must be rejected to determine the selected vendor.
Which of the following terms describe this requirement?

A. Outsourcing
B. Business acquisition
C. Business process change
D. Internal reorganization

A

A. Outsourcing

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9
Q

A project team is overseeing the installation of a new reptile habitat at the local zoo. During execution, zoo personnel decides to house a different type of reptile that will require a different temperature range than the capacity of the installed system. The modification has been approved.
Which of the following constraints are MOST likely to be affected? (Choose two.)

A. Quality because the existing system is now outside the threshold.
B. Requirements because this is a change to initial scope.
C. Cost because replacing the system incurs additional expense.
D. Schedule because this was an unscheduled task and will impact the timeline.
E. Stakeholders because they will need to understand the modification and provide buy-in.

A

C. Cost because replacing the system incurs additional expense.
D. Schedule because this was an unscheduled task and will impact the timeline.

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10
Q

Assuming an iterative approach, which of the following will be conducted at the end of each iteration?

A. SCRUM retrospective
B. Kickoff meeting
C. Budget baseline
D. Risk review

A

A. SCRUM retrospective

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11
Q

The project manager has noticed a vendor is not performing in accordance with the SLA.
Which of the following items should the project manager use to highlight the vendor’s areas of poor performance?

A. Balanced score card
B. WBS
C. Post-project evaluation
D. PERT

A

A. Balanced score card

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12
Q

Two team members are arguing over two different approaches to complete a task. The project manager listens to both sides, determines neither approach will work, and directs the team members to use a third option.
This type of conflict resolution is known as:

A. forcing.
B. avoiding.
C. smoothing.
D. compromising.

A

A. forcing.

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13
Q

Which of the following metrics demonstrates to a project manager if a project is overspending or underspending?

A. EAC
B. BAC
C. CPI
D. ETC

A

C. CPI

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14
Q

The project sponsor has cut the resources required for project completion. The project manager cannot complete the project without additional resources.
Which of the following should the project manager do to obtain the resources?

A. The project manager should identify and document the reasons for the additional resources in a change request.
B. The project manager should hire additional resources temporarily to complete the project.

C. The project manager should terminate the project until additional resources are added to the project.
D. The project manager should ask the project team members to take on more tasks to complete the project on time.

A

A. The project manager should identify and document the reasons for the additional resources in a change request.

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15
Q

An organization has multiple projects that are taking place simultaneously.
Which of the following should be tasked with ensuring resources are appropriately allocated to projects?

A. PMO
B. Project sponsor
C. Project coordinator
D. HR

A

B. Project sponsor

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16
Q

When a risk event occurs, which of the following documents is BEST suited for recording and tracking new items corresponding to the risk?

A. Issue log
B. Risk management plan
C. Communications plan
D. Risk register
E. Status report

A

D. Risk register

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17
Q

A milestone task on the critical path has been completed.
Which of the following should the project manager notify?

A. Owner of predecessor task
B. Project team
C. Project sponsor
D. Project steering committee

A

C. Project sponsor

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18
Q

During a project assessment, a project manager determines the initial project cost estimates were incorrect, and there is not enough budget left, including reserves, to complete the project.
Which of the following actions should the project manager take?

A. Alert the project sponsor of the situation.
B. Contact the customer and request more funding.
C. Announce the project will end early due to lack of funds.
D. Attempt to save money in downstream activities.

A

A. Alert the project sponsor of the situation.

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19
Q

Which of the following is the primary purpose of an MOA or an MOU?

A. State expectations of all signatory parties to reduce potential misunderstandings.
B. Facilitate potential legal action and resulting remediation if one of the signatory parties violates any terms.
C. Enumerate a detailed code of conduct for all employees, contractors, and subcontractors participating in the program.
D. Provide transparency to competitors regarding all signatory parties.

A

A. State expectations of all signatory parties to reduce potential misunderstandings.

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20
Q

Two team members have concluded that documentation is not required due to the size of the current project. The project manager has encouraged them to align strictly within the process.
Which of the following conflict resolution techniques has the project manager utilized?

A. Smoothing
B. Forcing
C. Compromising
D. Avoiding

A

B. Forcing

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21
Q

The client accepts the critical design review.
Which of the following meetings should be held to move to the NEXT step in the project?

A. Execution
B. Kickoff
C. Closure
D. Planning

A

B. Kickoff

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22
Q

A project manager is working on the project charter.
Which of the following phases does this describe?

A. Initiation
B. Planning
C. Execution
D. Closing

A

A. Initiation

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23
Q

A project in the execution phase is over budget, and tasks on the critical path are on schedule.
Which of the following should the project manager do NEXT?

A. Update the project management plan.
B. Issue a change request.
C. Revise the project charter.
D. Evaluate the impact to the baseline.

A

D. Evaluate the impact to the baseline.

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24
Q

Several team members report that meeting objectives are not being met.
Which of the following documents would a project manager create to make team meetings more effective? (Choose two.)

A. Create an SOW prior to each meeting and adhere to it.
B. Create a meeting agenda prior to each meeting and adhere to it.
C. Create a lessons learned list prior to each meeting and adhere to it.
D. Create a project charter prior to each meeting and adhere to it.
E. Create an action item list during the meeting and adhere to it.
F. Create a corrective action plan prior to each meeting and adhere to it.
G. Create a WBS prior to each meeting and adhere to it.

A

B. Create a meeting agenda prior to each meeting and adhere to it.
E. Create an action item list during the meeting and adhere to it.

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25
Q

Which of the following is a definition of an RFP?

A. A document sent to potential vendors to solicit a bid for a project.
B. A document sent to potential vendors to request information for skills and experience for a project.
C. A document sent to potential vendors to request a commitment for a project.

D. A document sent to potential vendors to solicit information that excludes pricing information for a project.

A

A. A document sent to potential vendors to solicit a bid for a project.

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26
Q

A customer has requested additional features for an active project.
Which of the following steps should take place NEXT?

A. Implement the requested changes.
B. Evaluate the impact of the changes.
C. Update all project documents.
D. Submit the requested changes to the CCB.

A

B. Evaluate the impact of the changes.

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27
Q

A project manager has an opportunity to add a highly skilled expert to the team who can increase the probability of the project’s success.
Which of the following risk strategies should the project manager adopt?

A. Exploitation
B. Avoidance
C. Acceptance
D. Mitigation

A

A. Exploitation

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28
Q

A project manager is assigned to a new project that must start immediately. No formal or approved documents have been authored for the project. The project manager must identify project roles, justify the business need, and determine project scope boundaries.
Which of the following documents should the project manager create?

A. Business case
B. Project charter
C. Scope statement
D. Project management plan

A

B. Project charter

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29
Q

Which of the following individuals is MOST likely to be a key stakeholder for the product launch phase of a project?

A. Sales clerk
B. Marketing representative
C. Team lead
D. Product item

A

B. Marketing representative

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30
Q

During the execution phase of a project, a project task has run longer than anticipated. Which of the following is the new critical path of the project if Task 2 requires an additional two days to complete?

A. 12 days
B. 14 days
C. 16 days
D. 19 days

A

A. 12 days

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31
Q

A project manager who is part of a global team wants to have a team building meeting and decides to hold a video conference.
Which of the following is MOST likely to be the main challenge the influences this decision?

A. Geographical factors
B. Language barriers
C. Cultural differences
D. Technology factors

A

A. Geographical factors

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32
Q

A project team member highlights to the project manager that expensive licensing for critical software in use across the project may expire before the completion
project.
Which of the following would the project manager MOST likely do?

A. Place a risk on the risk register and arrange a risk review with the appropriate stakeholders to accept and/or mitigate the risk.
B. Raise a purchase order to purchase the licensing and ask the team member to install it.
C. Amend the project scope and raise a project change request to obtain approval of the amendment.
D. Amend the project schedule and work breakdown structures to remove the use of the software from the project.

A

A. Place a risk on the risk register and arrange a risk review with the appropriate stakeholders to accept and/or mitigate the risk.

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33
Q

A vendor is unable to deliver an order by the specified date.
Which of the following should be the project manager’s NEXT steps? (Choose two.)

A. The project manager should notify the affected project team and, if necessary, adjust the schedule because the project could potentially encounter delays.
B. The project manager should notify the project sponsor to update the schedule in the documentation because the project could potentially encounter delays.
C. The project manager should adjust the schedule in the documentation and, if necessary, take steps to rush other areas of the schedule so the project will not
encounter delays.
D. The project manager should update the project management plan in the documentation to reflect the reason for the possible delay in the project timeline.
E. The project manager should update the procurement plan and action items to reflect the possible delay in the project timeline.

A

A. The project manager should notify the affected project team and, if necessary, adjust the schedule because the project could potentially encounter delays.
D. The project manager should update the project management plan in the documentation to reflect the reason for the possible delay in the project timeline.

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34
Q

A project manager received a change request, immediately documented the required changes, and evaluated the impact of and justification for the changes.
Which of the following should the project manager do NEXT?

A. Gain approval for the changes.
B. Identify the approval authority.
C. Implement the changes.
D. Create an emergency change request.

A

A. Gain approval for the changes.

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35
Q

A project team is mainly based in a metropolitan area. The team also has members in a remote area, where Internet access is limited and unstable.
Which of the following factors will MOST likely influence the communication methods used in the project?

A. Personal preferences
B. Technological factors
C. Language barriers
D. Cultural differences

A

B. Technological factors

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36
Q

A project manager noticed the development team supporting a project does not have sufficient skills to complete the development phase. The project manager has discussed this issue with the functional manager and agreed to continue with the development phase due to time restrictions.
Which of the following strategies is the project manager applying?

A. Accepting
B. Mitigating
C. Avoiding
D. Transferring

A

A. Accepting

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37
Q

A business has implemented a new online performance management tool that allows functional and project managers to rate employees online.
This action is known as which of the following?

A. Business process change
B. Organizational change
C. Internal reorganization
D. Business continuity planning

A

A. Business process change

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38
Q

A project manager needs to track the actual and estimated start and finish dates of all WBS work packages.
Which of the following is a necessary step to record the actual durations?

A. Establish each WBS work package resource.
B. Establish and set the baseline.
C. Establish and set the quality gates.
D. Establish the tollgates.

A

B. Establish and set the baseline.

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39
Q

A project team is composed of numerous team members who are located throughout a country. All personnel have identified core business hours. A team engineer based in a machine shop has a question during business hours for the project manager, who is located at a different facility.
Which of the following is the MOST expedient communication method, assuming the question can be resolved quickly?

A. Email
B. Social media
C. Text messaging
D. Face-to-face

A

C. Text messaging

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40
Q

A new stakeholder has joined the project team and requested modifications that will result in minor changes to the project budget and schedule.
The project manager is concerned that the requests will lead to:

A. quality control issues.
B. additional risks.
C. scope creep.
D. time constraints.

A

C. scope creep.

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41
Q

A vendor has accepted a proposed project from a customer.
Which of the following is MOST likely to be the first document created by the project manager?

A. Project charter
B. Project management plan
C. Project statement of work
D. Project schedule

A

C. Project statement of work

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42
Q

A project manager has noticed poor attendance as status meetings.
Which of the following strategies should the project manager use to improve attendance? (Choose two.)

A. Provide an agenda before the status meeting.
B. Adhere to an agenda and scheduled time.
C. Add non-project-related items to the agenda.
D. Add and discuss new agenda items throughout the meeting.
E. Discard the action items at the conclusion of the meeting.

A

A. Provide an agenda before the status meeting.
B. Adhere to an agenda and scheduled time.

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43
Q

Which of the following events would MOST likely trigger communications to the largest audience for a given organization?

A. Business continuity response
B. Quality audit
C. Replacement of a subcontractor
D. Completion of a task

A

A. Business continuity response

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44
Q

If a project sponsor wants to know the current status and progress of a project, which of the following is the BEST approach to find this information?

A. The project sponsor should obtain the current status from team members, put it into a presentation, and present it to the project manager for review.
B. The scheduler should obtain the current status from team members, apply it to the baseline of the schedule, and run a report.
C. The scheduler should obtain the current status from team members, update the project charter, project management plan, dashboard, and SOW, and then
create a status report to provide to the project manager.
D. The scheduler should obtain the current status from team members, update the risk register, and provide the information to the project champion for review.

A

B. The scheduler should obtain the current status from team members, apply it to the baseline of the schedule, and run a report.

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45
Q

Two team members completely disagree on how to complete a specific task. The project manager observes the conflict but takes no immediate action.
Which of the following techniques is the project manager using?

A. Compromising
B. Smoothing
C. Withdrawing

D. Accepting

A

C. Withdrawing

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46
Q

An agreement document that is intended to prevent two or more organizations from sharing specific, confidential information with anyone but each other is called:

A. an RFP.
B. an NDA.
C. an SLA.
D. an MOU.

A

B. an NDA.

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47
Q

Which of the following is the MOST likely target audience to be notified of the achievement of a key milestone in a project schedule?

A. Project manager and project scheduler
B. Project coordinator and project sponsor
C. Project champion and project scheduler
D. Project stakeholders and project team

A

D. Project stakeholders and project team

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48
Q

An authorized change to a construction project was implemented. During the modification, the team identified a defect in which the change caused the building power output to be outside the KPPs.
Which of the following actions should the project manager take?

A. Submit a new change request.
B. Initiate the regression plan.
C. Add remediation to the schedule.
D. Accept the new power output.

A

B. Initiate the regression plan.

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49
Q

A senior manager asks a project manager for an estimated budget on a new project.
Which of the following is the BEST step for the project manager to take?

A. Tell the senior manager the estimation is not available yet.
B. Use the budget from a similar project to generate estimates.
C. Ask a SME for an opinion and propose an estimate.
D. Gather the team to immediately generate estimates.

A

B. Use the budget from a similar project to generate estimates.

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50
Q

A program manager informs a project manager that a new, high-priority project has been approved and will need the current project’s resources before the scheduled project close date. The project team meets and determines that the project should be fast-tracked.
Which of the following documents should the project team reference to fast-track the project? (Choose two.)

A. Scope management plan
B. Configuration management plan
C. Network diagram
D. Project schedule
E. Project plan

A

C. Network diagram
D. Project schedule

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51
Q

A company has dictated project scope changes but has stated that the original budget still applies. Which of the following will MOST likely be impacted by the changes?

A. Quality
B. Regulations
C. Schedule
D. project team

A

C. Schedule

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52
Q

A project manager was directed to complete a project sooner than previously planned. Which of the following is the MOST cost-effective step to take to ensure the project’s success?

A. Reduce the scope
B. Increase the budget
C. Decrease staff
D. Update the WBS

A

C. Decrease staff

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53
Q

A project team has purchased computers with warranties extending throughout the entire project. Which of the following represents the risk strategy utilized?

A. Transfer
B. Share
C. Mitigate
D. Avoid

A

C. Mitigate

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54
Q

Which of the following Agile ceremonies is used to determine the backlog items that will be worked on the next weeks?

A. SCRUM retrospective meeting
B. Sprint planning meeting
C. Daily standup meeting
D. Review meeting

A

B. Sprint planning meeting

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55
Q

The project manager of a global project constantly receives complaints from individuals at another location that some team members are not available after lunch on Fridays. This is acceptable to the project manager. Which of the following factors is the MOST likely cause for this scenario?

A. Personal preference
B. Intra-organizational differences
C. Culture
D. Time zone

A

D. Time zone

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56
Q

A project manager is providing the lessons learned for a project that ran over budget and produced poor quality deliverables. Which of the following should the project manager include as part of the lessons learned?

A. Risk register
B. Post-mortem analysis
C. Issue log
D. Procurement report

A

B. Post-mortem analysis

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57
Q

A company decides to give a large section of its development project to another firm to manage and complete because that firm has the appropriately skilled resources to execute the work. This approach is referred to as:

A. Resource leveling
B. Staff Augmentation
C. Work relocation
D. Outsourcing

A

D. Outsourcing

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58
Q

An outsourced project team member approaches the project manager and complains that the contract does not permit overtime. The project manager had fasttracked tasks that require additional hours. Which of the following documents did the project manager fail to reference?

A. MOU
B. MOA
C. SOW
D. SLA

A

B. MOA

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59
Q

Which of the following roles has approval authority for project funding?

A. Champion

B. Chief Financial Officer (CFO)
C. Project Management Office (PMO)
D. Sponsor

A

D. Sponsor

60
Q

A software upgrade project has been postponed because it may impact a critical business system. Which of the following strategies has been applied?

A. Accept risk
B. Mitigate risk
C. Avoid risk
D. Exploit risk

A

C. Avoid risk

61
Q

The project team is distributed throughout a single country. The scrum master has decided to hold remote “stand-ups” on a daily basis. Which of the following would be the MOST effective means to do this?

A. Instant messaging
B. Video conference
C. Phone call
D. Collaboration website

A

B. Video conference

62
Q

Which of the following is an example of a project?

A. Purchasing pedometers from local retail stores for employees
B. Implementing a health awareness program at an organization
C. Conducting semi-annual blood drives at an organization
D. Presenting a scripted workshop at an organization’s three locations

A

B. Implementing a health awareness program at an organization

63
Q

A project is about to begin the execution phase. The SOW and project plan have been approved, and the project team has been formed. Which of the following types of meetings should happen NEXT?

A. Update
B. Scheduling
C. Kickoff
D. Review

A

B. Scheduling

64
Q

A department manager asks a project manager about the status of a project that has only a few employees from the department assigned to it. Which of the following were MOST likely missed during project planning?

A. Issue log and process diagram
B. Resource analysis and Gantt chart
C. Stakeholder analysis and communication plan
D. Scatter chart and scope analysis

A

B. Resource analysis and Gantt chart

65
Q

A part that is needed to complete Task 3 has been backordered and will arrive three days later than scheduled. Task 3 must be complete for Task 4 to start. There is one day of float for the two tasks. Which of the following represents the number of days the project schedule will be delayed?

A. Zero
B. One
C. Two
D. Three

A

D. Three

66
Q

A software development project is struggling with a certain technology that is unknown to the project team. A project manager has received a third-party proposal to transfer the risk. Which of the following should the project manager do NEXT?

A. RF1
B. RFP
C. RFQ
D. Change request
E. Request for bid

A

E. Request for bid

67
Q

team member learns that an assigned task is not due until the very end of the project. Moreover, the team member is not aware of any predecessor tasks dependent on completing the assigned task. Which of the following does the project manager use to decide if the team member can start the task later or earlier?

A. Review the PERT chart and evaluate if the task is a critical dependency.
B. Review the PERT chart and evaluate if the task is a discretionary dependency.
C. Review the PERT chart and evaluate if the task is a real dependency.
D. Review the PERT chart and evaluate if the task is an external dependency.

A

B. Review the PERT chart and evaluate if the task is a discretionary dependency.

68
Q

A project manager travels abroad to meet the offshore team and sends out a meeting invitation to review requirements. However, many team members decline the meeting invitation. The PM approaches one team member to determine why people are declining. The team member indicates the project manager scheduled the meeting at a time when employees typically have permission to take a nap. Which of the following is the project manager facing?

A. Language barriers
B. Time zones
C. Cultural differences
D. Personal preferences

A

C. Cultural differences

69
Q

Which of the following vendor documents specifically address quality? (Select TWO).

A. LOI
B. SLA
C. Warranty
D. PO
E. NDA

A

A. LOI
B. SLA

70
Q

A project is coming to the end of a phase. The PMO required that the quality team review the work and budget before moving on to the next phase of the project.
The project manager must schedule the review of the phase and have the stakeholders present. This review is referred to as:

A. change management.
B. a milestone.
C. a tollgate.
D. an incident response.

A

B. a milestone.

71
Q

Which of the following documents need to be updated as events occur during a project? (Select TWO).

A. Change request

B. Risk register
C. Meeting minutes
D. Issue log
E. Status report

A

C. Meeting minutes
E. Status report

72
Q

A project team on a four-year project has a shortage of workspace within an office. Which of the following is the MOST viable solution for the project team while ensuring work hours are not wasted?

A. Secure a new facility, permit remote work, and reduce staff.
B. Reduce staff, implement BYOD, and permit remote work.
C. Implement BYOD, secure a new facility, and utilize shared workspaces.
D. Permit remote work, utilize shared workspaces, and implement BYOD.

A

D. Permit remote work, utilize shared workspaces, and implement BYOD.

73
Q

A project is in the initiation phase. Which of the following tasks will take place during this phase?

A. Develop a WBS.
B. Define the project requirements.
C. Create a project charter.
D. Acquire the project resources.

A

C. Create a project charter.

74
Q

A team member has completed an assigned task. Which of the following roles should be notified FIRST?

A. Project sponsor
B. Key stakeholders
C. Project manager
D. Project team

A

C. Project manager

75
Q

A project manager would like to bring vendors into a new project. Which of the following documents should the potential vendors submit so the project manager can find the best vendors for the project?

A. SLA
B. SOW
C. Change request
D. RFP

A

B. SOW

76
Q

A project manager is informed that a team member would like to enhance the code with an additional function. Which of the following should the project manager do NEXT?

A. Submit a change request.
B. Evaluate the impact of the change.
C. Get approval from the CCB.
D. Communicate the change to stakeholders.

A

B. Evaluate the impact of the change.

77
Q

Using Scrum, which of the following are discussed in a daily standup meeting?

A. What was done yesterday, what is planned for today, and what roadblocks need to be removed
B. What was done yesterday, what is planned for the week, and what issues were resolved
C. What was done yesterday, what is planned for today, and what deliverables were completed
D. What was done yesterday, what is planned for this week, and what items from the backlog are priority

A

A. What was done yesterday, what is planned for today, and what roadblocks need to be removed

78
Q

A new high-priority project is assigned to the project manager with a fully formed budget, deadline, and scope. The project manager is creating the project schedule.

Which of the following calculations accurately shows the critical path?

A. 20 days
B. 39 days
C. 49 days
D. 52 days

A

D. 52 days

79
Q

А new stakeholder has been added to a project with a BAG of $850,000. The stakeholder has raised five change requests to the CCB; two of them have been approved, and three are awaiting initial review. Considering the project has a CPI of 0.89 and an SPI of 1.14, and the approved ones will be implemented, which of the following should the project manager do LAST?

A. Identify and document the risk.
B. Evaluate the impact and justification.
C. Implement the change.
D. Update the documents and plans.

A

D. Update the documents and plans.

80
Q

A project manager has been asked to prepare and present a review of the execution phase. Which of the following is the BEST audience for this review?

A. Vendors
B. Key stakeholders
C. Resources
D. Project team
E. Business analysts

A

E. Business analysts

81
Q

Which of the following inherently affects quality standards?

A. SLA
B. MOA
C. MOU
D. WBS

A

D. WBS

82
Q

At a weekly project team meeting, it is apparent the project is over budget. The project manager needs to determine the reason for this issue. Which of the following documents should MOST likely be analyzed to obtain the answer?

A. Project charter, organization chart, scope statement, and issue log

B. Dashboard information, action items, project schedule, and status report
C. Project management plan, scope statement, communication plan, and meeting agendas
D. Project schedule, project management plan, communication plan, and issue log

A

A. Project charter, organization chart, scope statement, and issue log

83
Q

A project manager does not have enough time to complete several tasks on a critical path. The budget is a low concern. Which of the following should be used to complete the tasks on time?

A. Fast-track the tasks.
B. Utilize positive float.
C. Crash the schedule.
D. Remove the critical path

A

A. Fast-track the tasks.

84
Q

A project is taking more effort than anticipated. Which of the following constraints will MOST likely be affected?

A. Scope
B. Time
C. Quality
D. Cost

A

D. Cost

85
Q

A risk with minor impact has been realized. There is no change to the triple constraint. The PM should notify the:

A. internal project team.
B. key stakeholders.
C. affected team members.
D. full project team.

A

B. key stakeholders.

86
Q

An industry leader may be joining the project team and can potentially provide additional expertise. Which of the following strategies should the project manager employ?

A. Exploitation
B. Acceptance
C. Validation
D. Transfer

A

C. Validation

87
Q

A company hires a number of interns and assigns them key roles on a project. Which of the following should the project manager MOST likely anticipate?

A. Reduced quality

B. Reduced scope
C. Reduced risk
D. Reduced timeline

A

A. Reduced quality

88
Q

The project schedule performance index is 1.1, and the cost performance index is 0.9. Which of the following describes the project status?

A. Ahead of schedule and over budget
B. Behind schedule and under budget
C. Ahead of schedule and under budget
D. Behind schedule and over budget

A

C. Ahead of schedule and under budget

89
Q

A non-stakeholder approaches the project manager and asks if certain items can be added to a project that was started two months earlier. Which of the following constraints does this impact MOST?

A. Time
B. Schedule
C. Scope
D. Cost

A

D. Cost

90
Q

A change must be made to a project to comply with municipal code. The project manager updates the relevant shared project documents. The key stakeholders subsequently update the documents with new information. When the project deliverables are reinspected, they fail the inspection. Which of the following is the MOST likely reason for the failed inspection?

A. There were insufficient resources assigned to the task.
B. The prior document version was not reviewed.
C. Version control processes were not applied.
D. The CCB was not contacted.

A

C. Version control processes were not applied.

91
Q

A project manager has received a change order that will reduce a project’s timeline and budget. However, the change order also indicates the goals and deliverables of the project must remain unchanged. Which of the following is the MOST logical impact to the project?

A. The reduced timeline will impact the quality of the deliverables because the amount of time to test will be reduced.
B. The reduced budget will result in reduced resources, which will lead to a strong matrix organizational structure being used.
C. The reduced timeline will decrease risk, resulting in an increased contingency reserve.
D. The reduced budget will cause the project manager to reject the change order.

A

B. The reduced budget will result in reduced resources, which will lead to a strong matrix organizational structure being used.

92
Q

A risk with a high probability and medium consequence to a project has been identified. In response, the project manager has purchased an insurance plan with the intent to provide additional funds if the risk is realized. There is no risk to the schedule or scope. Which of the following types of risk strategies is this an example of?

A. Accept risk
B. Transfer risk
C. Mitigate risk
D. Exploit risk
E. Avoid risk

A

B. Transfer risk

93
Q

Which of the following is described as placing responsibility for addressing the potential effects of an uncertain future event on an entity outside the organization?

A. Risk avoidance:e
B. Risk transfer
C. Risk exploitation
D. Risk mitigation

A

B. Risk transfer

94
Q

Team members have reported poor sound quality during critical, time-sensitive conference calls. Which of the following may be a more effective means of communication?

A. One-on-one meetings
B. Project wiki
C. Text messages

D. Social media

A

A. One-on-one meetings

95
Q

A project manager is creating the monthly report for top management. The project manager has collected the information below:
AC = 100
PV = 80
EV = 120

Based on this information, the CPI reflects which of the following about the project?

A. It is under budget.
B. It is over budget.
C. It is ahead of schedule.
D. It is behind schedule.

A

A. It is under budget.

96
Q

In a project with a ВАС of $235,000, the CPI is 0.80, and the SPI is 1.20. Based on this information, which of the following can the key stakeholders determine about the project?
A. The project is under budget and ahead of schedule.
B. The project is over budget and ahead of schedule.
C. The project is under budget and behind schedule.
D. The project is over budget and behind schedule.

A

A. The project is under budget and ahead of schedule.

97
Q

Which of the following risk strategies is represented by the purchase of insurance?
A. Mitigate
B. Accept
C. Transfer
D. Avoid

A

C. Transfer

98
Q

Which of the following is a team-building stage that involves the team learning to trust one another’s abilities and begin working together as a productive group?

A. Norming
B. Forming

C. Storming
D. Performing

A

A. Norming

99
Q

When a project team is productive and effective this phase is known as which of the following?

A. Forming
B. Norming
C. Performing
D. Storming

A

C. Performing

100
Q

The business stakeholder has been engaged late and has just had a chance to review the approved requirements. Consequently, it has been identified that there are a number of gaps in the requirements which are critical to the stakeholders’s business unit.
Which of the following actions should the project manager take?

A. Initiate change control.
B. Follow communications plan.
C. Manage project quality.

D. Prepare a performance report.

A

A. Initiate change control.

101
Q

A project has just finished performance testing and found that the application can only handle 100 concurrent users where the requirement was to handle 500 concurrent users.
In which of the following components of the project plan should this be documented?

A. Scope statement
B. Issues log
C. WBS
D. Change form

A

B. Issues log

102
Q

A project team has determined it will need to source data from a system that was not part of the project scope.
The role of the project manager is to analyze which of the following impacts?

A. Technical design, schedule, and budget
B. Business process impacts and resourcing
C. New software and hardware requirements
D. Schedule, budget, and quality

A

C. New software and hardware requirements

103
Q

A project manager has identified a minor skills gap in the operational team that will end up supporting the project solution.
Which of the following is the BEST risk mitigation strategy that the project manager should use?

A. Organize adequate training and have one of the operational staff as part of the project team.
B. Raise a risk in the risk register, identify the likelihood and the consequence of the risk occurring.
C. Have the project adequately document the solution and ensure a transition is in place.
D. Escalate this as an issue to the project control board and ensure that there is adequate discussion.

A

A. Organize adequate training and have one of the operational staff as part of the project team.

104
Q

The project manager has had a large number of change requests approved by the project steering committee, but has been given no extra time to deliver the project.
Which of the following schedule compression techniques should be used by the project manager?

A. Rescheduling
B. Crashing
C. Rebaselining
D. Control scope

A

B. Crashing

105
Q

The project manager is reviewing the earned value of work completed compared to the planned value and is representing it in a dollar figure.
This type of analysis is an example of which of the following?

A. Cost performance index
B. Risk mitigation
C. Schedule variance
D. Cost variance

A

C. Schedule variance

106
Q

A project manager is trying to ensure the quality of the design and reduce the number of potential defects. The project manager would like to use the fishbone diagram to perform this analysis.
This type of modeling relies on:

A. Prioritizing the specific event.
B. Variance in the process over time.
C. Causes of a specific event.
D. Determining the number of events.

A

C. Causes of a specific event.

107
Q

The design activity of a project has the following cost attributes:
PV = 100,000
EV = 20,000

AC = 90,000
Based on this scenario, calculate the schedule variance.

A. -80,000
B. -70,000
C. 10,000
D. 120,000

A

A. -80,000

108
Q

Ann, one of the affected stakeholders, feels that the project team has not been giving periodic stakeholder updates and that her input has not been taken into account.
Which of the following should the project manager do to ensure stakeholder expectations are met?

A. Ensure that Ann is involved during the testing phase of the project so she can call out functional gaps.
B. Organize a walkthrough of the solution and ensure face-to-face updates occur every two weeks.
C. Escalate the issue to the project steering committee that Ann is criticizing the project quality.
D. Organize a requirements workshop to capture any gaps.

A

B. Organize a walkthrough of the solution and ensure face-to-face updates occur every two weeks.

109
Q

A post implementation review is being performed as a part of project closure. Which of the following are applicable areas that the review should cover? (Choose two.)

A. Lessons learned during the project.

B. Produce operational support documentation.
C. Gathering and centralizing project documentation.
D. Organizing the communication of project closure.
E. Identify the key project achievements.
F. Provide a recap of the overall solution.

A

A. Lessons learned during the project.
E. Identify the key project achievements.

110
Q

Which of the following techniques modifies the schedule based upon resource constraints?

A. Critical Chain Method
B. Critical Path Method
C. Arrow Diagramming Method
D. Precedence Diagramming Method

A

A. Critical Chain Method

111
Q

Resources for a project report to a project manager and a functional manager.
The organizational structure is:

A. Matrix
B. Ad hoc
C. Functional
D. Projectized

A

A. Matrix

112
Q

The final project report should contain which of the following?

A. Minutes of all the project meetings
B. Project design documentation
C. Detailed breakdown of the schedule
D. Summary of the project cost

A

D. Summary of the project cost

113
Q

Task B is not planned to start until Task A is completed. Task A is delayed and will not be completed on time. Starting Task B prior to Task A completing is an example of:

A. Managing change
B. Fast tracking
C. Rolling wave planning
D. Crashing

A

B. Fast tracking

114
Q

The project team is not comfortable moving an expensive material.
A third party is hired to move the material. This is an example of risk:

A. Transference
B. Sharing
C. Avoidance
D. Acceptance

A

A. Transference

115
Q

The project’s network map has a loop with multiple project outcomes.
This is the result of which of the following scheduling tools?

A. Establishing project schedule baselines
B. Critical Path Analysis
C. Critical Chain Method
D. Graphical evaluation and review technique

A

D. Graphical evaluation and review technique

116
Q

Which of the following tools would a project manager use to determine the root cause of an issue?

A. Pareto Chart
B. Ishikawa Diagram
C. Histogram
D. Monte Carlo Analysis

A

B. Ishikawa Diagram

117
Q

Which of the following activity sequencing techniques uses nodes to symbolize activities and arrows to show how their dependencies are connected?

A. Critical Path Method
B. Arrow Diagramming Method
C. Critical Chain Method
D. Precedence Diagramming Method

A

D. Precedence Diagramming Method

118
Q

A project has fallen behind schedule for no obvious reason, so the PM has gathered the team to brainstorm. Which of the following should the PM do NEXT?

A. Go over the meetings objectives and agenda.
B. Brief the team on which tasks have fallen behind schedule and where the project has slack.
C. Refer to the risk register to map the risks to issues and mitigation strategies.
D. Review the issue log with the project team and identify potential risks.
E. Review an Ishikawa diagram with the project team to determine possible causes and effects.

A

B. Brief the team on which tasks have fallen behind schedule and where the project has slack.

119
Q

A project sponsor wants to demonstrate progress on a deliverable to all stakeholders at the next tollgate meeting. This feature was not scheduled for this tollgate, but the project manager plans to add it to the next phase. Which of the following describes what the project manager is doing?

A. Crashing the schedule
B. Prioritizing tasks
C. Determining milestones
D. Developing sprints

A

B. Prioritizing tasks

120
Q

A vendor was removed from a company due to non-performance but continues to submit invoices for work that was not completed. Which of the following should
the project manager do to stop the vendor from sending invoices?

A. Draft a C&D letter and send it to vendor.
B. Review the MOU with the vendor.
C. Ask the legal departments to draft a non-complete agreement for the vendor to sign.
D. Meet with the finance department to prevent the vendor from sending invoices.

A

A. Draft a C&D letter and send it to vendor.

121
Q

During the storming stage of a project team’s development, it is common to experience confusion about tasks and responsibilities because:

A. there is unfamiliarity with the project structure.
B. there is a lack of trust among team members.
C. there are minimal team decisions.
D. there is no engagement of the team by the project manager.

A

B. there is a lack of trust among team members.

122
Q

A project manager procures additional resources from a local company. Which of the following-describes this event?

A. Reorganizing
B. Onboarding
C. Offshoring
D. Outsourcing

A

A. Reorganizing

123
Q

In which of the following situations is a project manager MOST likely to use a process diagram?

A. When describing a new business idea for the team to review
B. When describing a new business workflow for the team to implement
C. When describing a new business project for the team to implement
D. When describing a new business acquisition for the team to review

A

B. When describing a new business workflow for the team to implement

124
Q

A project has passed a phase-gate, and the new phase is ready to begin. Which of the following is the MOST appropriate method to communicate the transition to team?

A. Kickoff meeting
B. One-on-one meetings
C. Voice conferencing
D. Instant messaging

A

B. One-on-one meetings

125
Q

A project manager receives a call from the area regional building department and is informed that, upon inspection, waterlines from public water access to the project building do not meet local material and installation code specifications. Which of the following items BEST describes the unmet objective?

A. Schedule
B. Milestone
C. Gate
D. Task

A

D. Task

126
Q

A project manager at a projectized organization is finishing the objective goals for the appraisal process. Performance goals have been identified for colocated individuals working on the team. Which of the following is the appropriate communication method for relaying the goals to the team members?

A. Email
B. Distribution of printed media
C. Face-to-face

D. Video conferencing

A

A. Email

127
Q

During the testing phase, a team member has informed the project manager that the test environment was set with inadequate client information, putting the project
in jeopardy. Which of the following should the project manager do NEXT?

A. Ask the team member to move to a different test environment.
B. Ask the team member to refrain from testing the scenarios.
C. Revisit the risk management plan and provide corrective actions.
D. Revisit the contingency plan and provide corrective actions.

A

D. Revisit the contingency plan and provide corrective actions.

128
Q

A subcontractor has submitted design documentation on the deliverable due date, but it will require rework. The activity is on the critical path of the project schedule. Which of the following should the project manager do NEXT?

A. Determine the expected duration of the rework and complete a charge request to modify the project baselines.
B. Notify the project sponsor to schedule and facilitate a team meeting to rework the design documentation.
C. Determine the expected duration of the rework with any associated quality control activities and add the duration to an updated version of the WBS.
D. Update the master project schedule, and distribute it all stakeholders in accordance with the project communications plan.

A

A. Determine the expected duration of the rework and complete a charge request to modify the project baselines.

129
Q

A project manager must create documentation before the project kickoff meeting. Which of the following documents will identify the project, introduce the project manager, and establish authority in the project?

A. Responsibility matrix
B. Resource allocation plan
C. Project charter
D. Statement of work

A

C. Project charter

130
Q

Which of the following are mutually binding project documents? (Select two.)

A. Quotation
B. Letter of intent
C. Proposal
D. Evaluation
E. Warranty
F. Charter

A

B. Letter of intent
F. Charter

131
Q

An organization has determined that all projects must use a remote dashboard to allow portfolio management. Which of the following would enforce this directive?

A. Project management office

B. Project sponsor
C. Project manager
D. Project coordinator

A

A. Project management office

132
Q

A project team has failed to deliver on changes the project manager outlined on a call two weeks ago. The project team members indicate they did not remember the contents on the call. Which of the following should the project manager do FIRST to improve the level of awareness of changes to the project schedule?

A. Define the communications plan.
B. Record the missed tasks on the issue log.
C. Provide meeting minutes after each call.
D. Complete a fishbone diagram.

A

A. Define the communications plan.

133
Q

A quality auditor finds suspicious code during a software test. For which of the following could this be a trigger?

A. Incident response
B. Quality control
C. Resource changes
D. Business continuity response

A

A. Incident response

134
Q

A project manager wants to ensure that a detailed overview of a new kitchen fits the client’s standards. Which of the following will the project manager MOST likely work to accomplish?

A. Detailed project schedule to deliver on time
B. Gate reviews to capture the progress and feedback
C. Reasonable number of changes to maintain quality
D. Wide range of time between the start and end of the installation

A

B. Gate reviews to capture the progress and feedback

135
Q

A key stakeholder asks the project manager for additional features. Which of the following documents should the project manager refer to before responding to this request?

A. Process diagram
B. Change control plan
C. Balanced scorecard
D. SWOT matrix

A

B. Change control plan

136
Q

Which of the following risk strategies prevents a risk from impacting a project?

A. Accept risk

B. Mitigate risk
C. Avoid risk
D. Transfer risk

A

C. Avoid risk

137
Q

An active project has a CPI of 0.92. Which of the following can be determined?

A. The project is currently over budget.
B. The project has a budget surplus.
C. The project is ahead of schedule.
D. The project is behind schedule.

A

A. The project is currently over budget.

138
Q

A project team completed a brainstorming activity to determine potential issues with a project. Which of the following activities should the project team do NEXT?

A. Risk identification
B. Risk quantification
C. Risk planning
D. Risk response

A

A. Risk identification

139
Q

A customer has stated that meeting the project schedule and milestones takes priority and is, therefore, willing to spend additional funds to sustain operations. The project team must ensure completion of the:

A. business continuity plan.
B. incident response plan.
C. disaster recovery plan.
D. risk management plan.
E. quality management plan.

A

D. risk management plan.

140
Q

While developing a project schedule, the project manager is attempting to sequence the following tasks:

Which of the following is the correct sequence for the above tasks?

A. F, C, A, E, B, D
B. F, E, C, B, A, D
C. F, A, B, C, E, D
D. D, B, E, F, C, A

A

D. D, B, E, F, C, A

141
Q

Which of the following represents additional unauthorized requirements from the client?

A. Scope creep
B. Changing scope baseline
C. Change request
D. Gold plating

A

A. Scope creep

142
Q

A project encountered a problem and reached a milestone. In which of the following documents will the stakeholders MOST likely find information on these events?

A. Issues log
B. Change log
C. Status report
D. Meeting minutes

A

C. Status report

143
Q

A critical issue has developed in an active project, and the project manager wants to notify the 20-person global project manager use FIRST to relay this information?

A. Individually call all project team members.
B. Send an email to all project team members.
C. Schedule a conference call.
D. Schedule a face-to-face meeting.

A

C. Schedule a conference call.

144
Q

Which of the following documents ensures two parties do not share contractually binding information?

A. C&D letter
B. RFI
C. NDA
D. MOU

A

C. NDA

145
Q

Tasks B and D start after Task A is completed. Task C starts after Tasks B and D are completed. task E starts after Task D is completed. Task H starts after task B is completed. Task G starts after Tasks C and H are completed. Task F starts after Task E is completed.
Following are the durations of all tasks:
Task Duration
A) Four weeks
B) Two weeks
C) Six weeks
D) Three weeks
E) Seven weeks
F) One week
G) Two weeks
H) Nine weeks
Which of the following tasks are on the critical path?

A. A, D, C, G
B. A, B, H, G
C. A, D, E, F
D. A, B, C, G
Correct Answer:

A

B. A, B, H, G

146
Q

Which of the following documents should be used FIRST when addressing a vendor that is not complying with the project deliverables?

A. SLA
B. Project charter
C. Risk register
D. RFP

A

A. SLA

CompTIA Project+ PK0-004 (18 decks)

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