Ch 2. Review Flashcards
You have identified all the key stakeholders on the project. You’ve listed their names, departments, interests in the project, and level of influence. What have you created? Choose two.
A. A project request
B. A stakeholder matrix
C. An artifact
D. A business case
E. A high-level scope definition
B. A stakeholder matrix
C. An artifact
A stakeholder matrix includes the stakeholder name, department, contact information, role on the project, needs, concerns, interests, level of involvement on the project, level of influence over the project, and notes for your own reference. A stakeholder matrix is an artifact.
This person is responsible for authorizing the project to begin and for signing the project charter.
A. Project sponsor
B. Executive in the organization who requested the project
C. Project champion
D. Project manager
A. Project sponsor
The project sponsor authorizes the project to begin and approves and signs the project charter.
This team member assists the project manager with administrative functions.
A. Project management office
B. Project scheduler
C. Project coordinator
D. Project sponsor
C. Project coordinator
The project coordinator assists the project manager with administrative functions on the project.
A key responsibility of the project manager includes informing this person of changes, status, conflicts, and issues on the project.
A. The project requestor
B. The project sponsor
C. The project champion
D. The most influential project stakeholder
B. The project sponsor
A key responsibility of the project manager is informing the sponsor of changes, status, issues, and conflicts on the project. The project requestor and stakeholders should be informed as well, but an important aspect of the project manager’s role involves informing the sponsor and keeping them updated.
Which of the following does a PMO provide? Choose three.
A. High-level scope definition
B. Business case
C. Tools
D. Governance process
E. Change control
F. Templates
C. Tools
D. Governance process
F. Templates
The PMO provides standards and practices for the organization including tools, templates, and governance processes.
Which stakeholder assigns employees to the project?
A. Project manager
B. Functional manager
C. Customer
D. Sponsor
B. Functional manager
The functional manager provides and assigns employees to work on the project. The project manager is accountable for overseeing the work required to complete the project. The customer is the person or group that is the recipient of the product or service created by the project. The project sponsor champions the project throughout the organization and acts as an advisor to the project manager.
The project sponsor (who is also the project champion in this question) provides which of these functions to the project? Choose three.
A. Preparing the stakeholder matrix
B. Marketing the project
C. Removing roadblocks
D. Assigning project team members
E. Defines the business justification
F. Responsible for artifacts
B. Marketing the project
C. Removing roadblocks
E. Defines the business justification
The project sponsor/champion approves funding, approves the project charter, markets the project benefits, removes roadblocks, and defines the business justification for the project.
The high-level scope definition describes which of the following?
A. Reason for the project
B. High-level deliverables of the project
C. Objectives of the project
D. All of the above
D. All of the above
The high-level scope definition describes the reason for the project, its objectives, and the high-level deliverables.
You are the project manager and have hired a team member to provide cross-functional coordination, check for quality, and assist you with documentation. What role does this person hold?
A. Project scheduler
B. PMO team member
C. Project coordinator
D. Project team member
C. Project coordinator
The project coordinator is responsible for supporting the project manager, providing cross-functional coordination, documentation, time and resource scheduling, and checking for quality.
You receive a confusing request from the marketing department to develop a new product campaign. What is the first step you should take?
A. You meet with the marketing person to identify and clarify the request.
B. You write the project charter.
C. You submit a request to the project selection committee.
D. You request the finance department to do a cost-benefit analysis
A. You meet with the marketing person to identify and clarify the request.
You must clarify the project request to determine exactly what the marketing person needs. You need to understand the problem that needs to be addressed so that you can define the high-level requirements and write the project charter.
Jack is a key stakeholder on the project. He’s a big believer in the benefits of the project and provides enthusiasm, energy, communication, and motivation for your project. What is Jack’s role?
A. Project stakeholder
B. Project champion
C. Project team member
D. Business analyst
B. Project champion
The project champion is someone who understands the goals of the project and serves as a voice of enthusiasm throughout the organization regarding the benefits of the project.
You’re working on a project to develop a client-server application. Your company’s collections department will equip their field personnel with wireless tablet PCs that will connect with the server and database. You work for the PMO and are managed by the director of administrative services. The IT department is managed by the director of IT. The telecommunications segments are managed by the director of telecommunications. Who is the project sponsor?
A. Manager of collections
B. Director of administrative services
C. Director of IT
D. Director of telecommunications
E. Not enough information
E. Not enough information
The project sponsor is an individual who is authorized to provide funding and resources necessary to bring about the deliverables of the project. In this question, there isn’t enough information to make a good decision about identifying the project sponsor.
These people manage quality assurance, scope, risk, budget, and time.
A. Project team members
B. Project coordinators
C. Project schedulers
D. Project manager
D. Project manager
The project manager manages quality assurance, scope, risk, budget, and time, and is also responsible for artifacts.
This stakeholder is the recipient of the product or service created by the project.
A. Sponsor
B. Customer
C. Client
D. B and C
E. All of the above
D. B and C
The project customer, also known as a client, is the recipient of the product or service of the project.
Project team members are responsible for several aspects of the project. Choose three.
A. Contribute deliverables according to the schedule
B. Set standards and practices
C. Cross-functional coordination
D. Provide input and requirements
E. Estimate task durations
F. Estimate costs
A. Contribute deliverables according to the schedule
E. Estimate task durations
F. Estimate costs
Project team members contribute expertise to the project, contribute deliverables according to the schedule, estimate task durations, and estimate costs and dependencies.