Policy and Procedures

Question 1

What is a policy

Answer 1

A set of broad guidelines to be followed

Question 2

What is a procedures

Answer 2

A series of actions enabling a policy to be put into practice

Question 3

Policy development process

Answer 3

1. Identify an issue or problems that need to be resolved
2. Consult stakeholders
3. develop policies
4. Distribute the final new policy to all stakeholders
5. Monitor and evaluate the policy to ensure it is easily
   understood