planning (6)

Question 1

_____ identify what the organization wants to accomplish and how.

Answer 1

planning programs

Question 2

____ is a process that helps managers set objectives for the future and map out the activities and means that will make it possible to achieve those objectives.

Answer 2

planning

Question 3

What are the two planning processes?

Answer 3

formal and informal

Question 4

What are the four key elements to a plan?

Answer 4

objectives, actions, resources, implementation

Question 5

_____ are goals or targets that the firm wishes to reach within a stated amount of time.

Answer 5

objectives

Question 6

_____ are the specific steps the firm intends to take to achieve the desired objectives.

Answer 6

actions

Question 7

Planned actions cannot be carried out effectively without careful _____ allocation.

Answer 7

resources

Question 8

Plans must be accompanied by _____ guidelines that show how the intended actions will be carried out. It involves dividing tasks among the different actors, specifying reporting relationships and establishing timelines.

Answer 8

implementation

Question 9

____ sets the stage for the others by providing a sense of direction. It is a process of setting objectives and determining how best to accomplish them.

Answer 9

planning

Question 10

What is the importance of planning?

Answer 10

When planning is done well it creates a solid platform the other management functions.

Question 11

Allocating and arranging resources to accomplish tasks.

Answer 11

organizing

Question 12

Guiding the efforts of human resources to ensure high levels of task accomplishment.

Answer 12

leading

Question 13

Monitoring tasks accomplishments and taking necessary corrective action.

Answer 13

controlling

Question 14

Good planning makes organization –

Answer 14

action-oriented, priority-oriented, advantage-oriented, change-oriented

Question 15

Keeping a results-driven sense of direction

Answer 15

action-oriented

Question 16

Making sure that most important things get first attention.

Answer 16

priority-oriented

Question 17

Ensuring that all resources are used to best advantage.

Answer 17

advantage-oriented

Question 18

Anticipating problems and opportunities so they can be best dealt with.

Answer 18

change-oriented

Question 19

_____ refers to the process of determining the major goals of the organization and the policies and strategies for obtaining and using resources to achieve those goals.

Answer 19

strategic planning

Question 20

____ outline the firm’s long-range (2-5 years) organizational goals and set a course of action the firm will pursue to reach its goals.

Answer 20

strategic plans

Question 21

_____ are developed at the division or department level. They specify the activities that must be performed, when they must be completed, and the resources a division or department will need to complete the portions of the strategic action plan under its purview.

Answer 21

tactical action plans

Question 22

____ typically focus on departmental goals and cover a period of one to three years.

Answer 22

tactical plans

Question 23

Line managers and employees directly responsible for individual tasks or activities are the one who create ______.

Answer 23

operational action plans

Question 24

These plans tend to be narrowly focused on resources, methods, timelines, and quality control issues for a particular kind of operation. Usually define actions for less than one year and focus on accomplishing a firm’s specific objectives.

Answer 24

operational action plans

Question 25

What are the five basic steps in the planning process?

Answer 25

setting organizational, divisional or unit goals, developing strategies or tactics to reach goals, determining resources needed, setting standards

Question 26

What are the three different types of plans?

Answer 26

functional area plans, plans with time horizon, plans according to frequency of use

Question 27

What are the four under the functional area plans?

Answer 27

marketing plan, production plan, financial plan, human resource management plan

Question 28

What are the two under the plans with time horizon?

Answer 28

short-range plans, long-range plans

Question 29

What are the two under the plans according to frequency of use?

Answer 29

standing plans, single-use plans

Question 30

____ is the written document or blueprint for implementing and controlling an organization's marketing activities related to a particular marketing strategy.

Answer 30

marketing plan

Question 31

____ is a written document that states the quantity of output a company must produce in broad teams and by product family.

Answer 31

production plan

Question 32

____ is a document that summarizes the current financial situation of the firm, analyzes financial needs, and recommends a direction for financial activities.

Answer 32

financial plan

Question 33

____ is a document that indicates the human resource needs of a company detailed in terms of quantity and quality and based on the requirements of the company's strategic plan.

Answer 33

human resource management plan

Question 34

_____ are plans intended to cover a period of less than one year. First-line supervisors are mostly concerned with these plans.

Answer 34

short-range plans

Question 35

_____ are plans covering a time span of more than one year. These are mostly undertaken by middle and top management.

Answer 35

long-range plans

Question 36

_____ are plans that are used again and again, and they focus on managerial situations that recur repeatedly.

Answer 36

standing plans

Question 37

What are the three classifications of standing plans?

Answer 37

policies, procedures, rules

Question 38

____ are broad guidelines to aid managers at every level in making decisions about recurring situations or function.

Answer 38

policies

Question 39

____ are plans that describe the exact series of actions to be taken in a given situation.

Answer 39

procedures

Question 40

_____ are statements that either require or forbid a certain action. Written statement of the general permissible bounds for the application of particular policies.

Answer 40

rules

Question 41

_____ are specifically developed to implement courses of action that are relatively unique and are unlikely to be repeated.

Answer 41

single-use plans

Question 42

What are the three classifications of single-use plans?

Answer 42

budget, program, project

Question 43

According to Weston and Bringham, is "a plan which sets forth the projected expenses for a certain activity and explains where the required funds will come from."

Answer 43

budget

Question 44

____ is a single-use plan designed to coordinate a large set of activities.

Answer 44

program

Question 45

____ is a single-use plan that is usually more limited in scope than a program and is sometimes prepared to support a program.

Answer 45

project

Question 46

Developing strategy for an organization may seem a deceptively simple task:

Answer 46

find out what customers want, provide it for them at the best prices and service, make sure competitors can't copy what you are doing well

Question 47

____ is the process of formulating and implementing strategies to accomplish long-term goals and sustain competitive advantage.

Answer 47

strategic management

Question 48

What is the process of strategic management?

Answer 48

strategic analysis, strategy formulation, strategy implementation

Question 49

To assess the organization, its environment, its competitive positioning, and its current strategies.

Answer 49

strategic analysis

Question 50

The process of developing a new or revisited strategy.

Answer 50

strategy formulation

Question 51

Using resources to put strategies into action, and then evaluating results so that the implementation can be improved or the strategy itself changed.

Answer 51

strategy implementation

Question 52

What are the four essentials of strategic analysis?

Answer 52

vision statements, mission statements, core values and culture, goals

Question 53

An inspirational description of what an organization would like to achieve or accomplish in the mid-term or long-term future. It is intended to serves as a clear guide for choosing current and future courses of action.

Answer 53

vision statements

Question 54

____ are "enduring statements of purpose that distinguish one business from other similar firms. It identifies the scope of a firm's operations in product and market terms." It addresses the basic question that faces all strategies: "What is our business?"

Answer 54

mission statements

Question 55

_____ helps managers inspire the support and respect of an organization's stakeholders.

Answer 55

mission statements

Question 56

Organizational _______ should be analyzed in the strategic management process to determine how well they align with the mission.

Answer 56

values and culture

Question 57

____ are broad beliefs about what is ro is not appropriate behavior.

Answer 57

core values

Question 58

The presence of ____ helps build a clear organizational identity. It gives the organization a sense fo character as seen through the eyes of employees and external stakeholders.

Answer 58

core values

Question 59

A clear and strong _____ helps guide the behavior of organization members in ways consistent with mission and core values.

Answer 59

organizational culture

Question 60

Great goals tend to have these five characteristics:

Answer 60

specific, timely, measurable, challenging, attainable

Question 61

Clearly targeted key results and outcomes to be accomplished.

Answer 61

specific

Question 62

Linked to specific timetables and "due dates"

Answer 62

timely

Question 63

Described so results can be measured without ambiguity.

Answer 63

measurable

Question 64

Include a stretch factor that moves toward real gains.

Answer 64

challenging

Question 65

Although challenging, realistic and possible to achieve.

Answer 65

attainable

Question 66

____ is a visual representation of a project's schedule. It is also well known useful for planning and tracking the project from beginning to finish and it represents a project's critical path as well as the scope for the project.

Answer 66

network diagram

Question 67

According to James Kelley, is an algorithm for scheduling a set of project activities. It refers to the sequence or order of schedule activities that will make up the entire duration of a project.

Answer 67

critical path method

Question 68

A ____ is determined by identifying the longest stretch of dependent activities and measuring the time required to complete them from start to finish.

Answer 68

critical path

Question 69

Why should engineer managers keep an eye on the activities on the critical path?

Answer 69

Since any delay on those activities will directly impact the completion date of the project.

Question 70

_____ convey this information visually. It outlines all of the tasks involved in a project, and their order, shown against a timescale. This gives an instant overview of a project, its associated tasks, and when these need to be finished.

Answer 70

Gantt charts

Question 71

Gantt chart wa discovered by ____ in around 1910.

Answer 71

Henry Gantt