leading (9)

Question 1

____ is one of the four functions that constitute the management process.

Answer 1

leading

Question 2

____ sets the direction and objectives.

Answer 2

planning

Question 3

_____ brings together resources to turn plans into action.

Answer 3

organizing

Question 4

____ builds the commitments and enthusiasm for people to apply their talents to help accomplish plans.

Answer 4

leading

Question 5

____ makes sure things turn out right.

Answer 5

controlling

Question 6

Success begins with the ways a manager uses power to influence the behavior of other people.

Answer 6

leadership

Question 7

____ is the ability to get someone else to do something you want done, or to make things happen the way you want.

Answer 7

power

Question 8

the “___” face of power is the foundation of effective leadership.

Answer 8

positive

Question 9

This means using power not with the desire to influence others for the sake of personal satisfaction.

Answer 9

positive face of power

Question 10

Leaders gain power from both ______.

Answer 10

positions they hold, personal qualities

Question 11

What are the three base positions of power?

Answer 11

reward power, coercive power, legitimate power

Question 12

What are the two bases of personal power?

Answer 12

expertise, reference

Question 13

_____ is the ability to influence through rewards.

Answer 13

reward power

Question 14

“If you do what I ask, I’ll give you a reward.”

Answer 14

reward power

Question 15

_____ is the ability to influence through punishment.

Answer 15

coercive power

Question 16

“If you don’t do what I want, I’ll punish you.”

Answer 16

coercive power

Question 17

____ is the ability to influence through authority.

Answer 17

legitimate power

Question 18

“I am the boss; therefore, you are supposed to do as I ask.”

Answer 18

legitimate power

Question 19

____ is the ability to influence through special skills, knowledge, and information.

Answer 19

expert power

Question 20

“You should do what I want because of what I know.”

Answer 20

expert power

Question 21

____ is the ability to influence through identification.

Answer 21

referent power

Question 22

“You should do what I want in order to maintain a positive, self-defined relationship with me.”

Answer 22

referent power

Question 23

What are the 8 leadership traits?

Answer 23

drive, self-confidence, creativity, cognitive ability, job-relevant knowledge, motivation, flexibility, honesty and integrity

Question 24

Successful leaders have high energy, display initiative, and are tenacious.

Answer 24

drive

Question 25

Successful leaders trust themselves and have confidence in their abilities.

Answer 25

self-confidence

Question 26

Successful leaders are creative and original in their thinking.

Answer 26

creativity

Question 27

Successful leaders have the intelligence to integrate and interpret information.

Answer 27

cognitive ability

Question 28

Successful leaders know their industry and its technical foundations.

Answer 28

job-relevant knowledge

Question 29

Successful leaders enjoy influencing others to achieve shared goals.

Answer 29

motivation

Question 30

Successful leaders adapt to fit the needs of followers and the demands of situations.

Answer 30

flexibility

Question 31

Successful leaders are trustworthy; they are honest, predictable, and dependable.

Answer 31

honesty and integrity

Question 32

What are the two leadership behaviors?

Answer 32

production-centered, employee-centered

Question 33

____ plans and defines the work to be done, assigns task responsibilities, sets clear work standards, urges task completion.

Answer 33

a leader high in concern for task (production-centered)

Question 34

_____ acts with warmth and supportiveness towards followers, maintains good social relations with them, respects their feelings, is sensitive to their needs, and shows trust in them.

Answer 34

a leader high in concern for people (employee-centered)

Question 35

What are the classic leadership styles according to Blake and Mouton’s Leadership Grid?

Answer 35

autocratic style, human relations style, laissez-faire style, democratic style

Question 36

The authority-obedience manager, emphasizes task over people, retains authority and information, and acts in a unilateral, command-and-control fashion.

Answer 36

autocratic style

Question 37

The country club manager in the grid, does just the opposite and emphasizes people over task.

Answer 37

human relations style

Question 38

The impoverished manager in the grid, shows little concern for the task, lets the group make decisions, and acts with a “do the best you can do and don’t bother me” attitude.

Answer 38

laissez-faire style

Question 39

“high-high” team manager, is committed to both task and people.

Answer 39

democratic style

Question 40

Focuses on balancing work output and morale.

Answer 40

middle-of-road manager

Question 41

Human Relations Leader focuses on people’s needs, building relationships.

Answer 41

country club manager

Question 42

Democratic Leader focuses on building participation and support for a shared purpose.

Answer 42

team manager

Question 43

Laissez-faire Leader focuses on minimum effort to get work done.

Answer 43

impoverished manager

Question 44

Autocratic Leader focuses on efficiency of tasks and operations.

Answer 44

authority-obedience manager