leading (9) Flashcards
____ is one of the four functions that constitute the management process.
leading
____ sets the direction and objectives.
planning
_____ brings together resources to turn plans into action.
organizing
____ builds the commitments and enthusiasm for people to apply their talents to help accomplish plans.
leading
____ makes sure things turn out right.
controlling
Success begins with the ways a manager uses power to influence the behavior of other people.
leadership
____ is the ability to get someone else to do something you want done, or to make things happen the way you want.
power
the “___” face of power is the foundation of effective leadership.
positive
This means using power not with the desire to influence others for the sake of personal satisfaction.
positive face of power
Leaders gain power from both ______.
positions they hold, personal qualities
What are the three base positions of power?
reward power, coercive power, legitimate power
What are the two bases of personal power?
expertise, reference
_____ is the ability to influence through rewards.
reward power
“If you do what I ask, I’ll give you a reward.”
reward power
_____ is the ability to influence through punishment.
coercive power
“If you don’t do what I want, I’ll punish you.”
coercive power
____ is the ability to influence through authority.
legitimate power
“I am the boss; therefore, you are supposed to do as I ask.”
legitimate power
____ is the ability to influence through special skills, knowledge, and information.
expert power
“You should do what I want because of what I know.”
expert power
____ is the ability to influence through identification.
referent power
“You should do what I want in order to maintain a positive, self-defined relationship with me.”
referent power
What are the 8 leadership traits?
drive, self-confidence, creativity, cognitive ability, job-relevant knowledge, motivation, flexibility, honesty and integrity
Successful leaders have high energy, display initiative, and are tenacious.
drive
