Phones

Question 0

Explain how to put a customer on hold and why?

Answer 0

Thank you for calling Little Caesars can you hold please? Wait for a response and then gently place phone down

Question 1

What is the correct greeting in your market?

Answer 1

Thank you for calling lite Caesar at Camp Robinson, would you like to try a deep deep dish for 8 dollars

Question 2

What ring should we answer the phone by?

Answer 2

Second

Question 3

What is the remedy process?

Answer 3

Listen, Apologize, decide on a remedy,

Take action, and follow up

Question 4

What is suggestive selling?

Answer 4

Helping customers to order by suggestions items they may not know about

Question 5

Give two examples of what should selling does?

Answer 5

Increases ticket average, decreases waste and offers the customer options

Question 6

What is the service time that we should quote a customer when there are no other orders waiting?

Answer 6

8 to 10 minutes

Question 7

How much is crazy bread with sauce cost?

Answer 7

3.00

Question 8

What is the description of crazy bread,

Answer 8

Eight warm sticks of freshly baked bread seasoned with garlic spread and Parmesan cheese

Question 9

What is the product description of Italian cheese bread?

Answer 9

Ten pieces of freshly baked deep dish style bread covers with a blend of melted cheese, seasoned with Garlic spread and Italian spices

Question 10

Why do we need to ask for a customer name and phone number when taking a phone order?

Answer 10

To identify the specialty order and if we have questions we are able to contact the customer