Expeditor

Question 0

What are two attributes a person needs to be successful at the station?

Answer 0

Smile, know your surroundings, and be able to communicate, have a great attitude

Question 1

What are two of the main functions of an Expeditor?

Answer 1

Monitoring and controlling the flow of food, monitoring sales and adjusting the flow of product through the system and assuring 30 second service

Question 2

Why is a positive attitude so important at this station?

Answer 2

It makes the customers overall experience a more positive one

Question 3

Is it important to expect other staff members to communicate well with the expeditor?

Answer 3

Yes, it is necessary

Question 4

What are two things we must be able to communicate as an Expeditor?

Answer 4

Hot- N-ready levels, monitor walk-in customers is specialty orders and notify management when additional cashiers are needed

Question 5

What does the expeditor do when a customer places and order?

Answer 5

Fill the order, allowing the cashier more time with the customer

Question 6

What does the Expeditor do when an order is filled and there is a second customer in line?

Answer 6

Direct the customer to the next available cashier, if still busy go ahead and take the order

Question 7

What three stations Expeditor directly work with?

Answer 7

Front counter, landing and make-line

Question 8

Why do we need to know product descriptions?

Answer 8

So we can probably describe our product to the customer