Personal Capability - Emotional Intelligence & Decision Making Flashcards
What is EI?
Potential to monitor and accurately identify, express and understand one’s own and others emotions and reactions
It includes the potential to control personal emotions, use them to make good decisions and act effectively
Capacity to reason about emotions and capacity of emotions to enhance thinking
Benefits of EI
Better self perception of social ability, more successful interpersonal relationships and less interpersonal aggression and problems
Being perceived by others as more pleasant , socially skilled and empathic
Better relationships with family and colleagues
Increased social dynamics at work as well as better negotiations ability
Higher life satisfaction and self esteem, lower level of insecurity
Criticism of EI
Model confuses skills with morals
No predictive outcomes
Based on self assessment
EI - Ability Model
Peter Salovey / John Mayor
4 abilities evaluated
1) perceive emotions / understand verbal and nonverbal signals
2) reason with emotions / using emotions to solve problems
3) using emotions to 2 previous abilities and choose an action
4) managing emotions to regulate, respond appropriately to others emotions
EI Mixed Model
Mixes EI qualities with other personality traits unrelated to either emotion or intelligence
Built on 5 competency Self awareness Self regulation Motivation Empathy Social skills
EI Trait Model
Not ability based construct
People have emotional traits or self perception as part of their personality
Based on self reporting
RULER
Marc Brackett
Recognize Understand Label Express Regulate emotions
EQ Test
Even the best ones measure the knowledge of emotions and how they work
It can’t evaluate the ability to put that knowledge into action