Performance Management Flashcards
A method of evaluating performance in which employees are judged off predetermined behaviors that are derived from how a successful employee would act in their position.
Behaviorally Anchored Rating Scales (BARS)
Requirement to respect the legal rights afforded to individuals.
Due Process
Comprehensive written guide that describes actions in the workplace regarding policies, working conditions, procedures, and behavioral expectations. It can be contractual or non-contractual.
Employee handbook
The ongoing process of assessing individual or group performance relative to clearly defined standards and provide opportunities for reflection, feedback, and support.
Evaluation (or performance appraisal or performance assessment)
A method of evaluating performance in which employees are ranked from the highest performing to the lowest performing
Forced distribution
method of evaluating performance in which employees are placed within a bell curve of ratings
Forced ranking
A method for capturing evaluation ratings in which employees are assigned a numerical score that typically aligns to categories such as “meets expectations” or “exceeds expectations.”
Numerical scale
Process of maintaining or improving job performance through ongoing communication between a supervisor and an employee in support of accomplishing the strategic goals of the organization.
Performance management
The ratings assigned to an employee as part of the evaluation process and that are typically documented in human resource management systems.
Performance ratings
A method of addressing an employee’s conduct or performance issues through a series of gradual steps for corrective action.
Progressive discipline
A type of goal that can be used as part of performance appraisals. The acronym “SIM” stands for: specific, important, and measurable.
SIMple goal
A type of goal that can be used as part of performance appraisals. It stands for: specific, measurable, attainable, realistic, and time bound.
SMART goal
