Per 17 Personnel Early Assistance System

Question 1

This early assistance system shall generate _______and ________ reports on each employee identified by the system as having exceeded the threshold numbers.

Answer 1

monthly, annual

Question 2

Personnel Early Assistance System reports makes conclusions or determinations concerning job stress or performance problems. True of Flasle?

Answer 2

False; are designed as a resource to assist supervisory personnel in evaluating and guiding the employee.

Question 3

The Internal Affairs Unit shall forward alerts to the employee’s___________________ as appropriate. Additionally, effected employees shall be notified
in writing that they have been identified by the Personnel Early Assistance System and of the actions for which
they were identified.

Answer 3

-unit Lieutenant,
-the immediate supervisor for
those of higher rank,
-or a civilian supervisor

Question 4

Monthly Reports are for informational purposes only and shall be reviewed by the employee’s _____________

Answer 4

Lieutenant

and Captain.

Question 5

If no problems are noted with the employee that generated the alert, then the employee’s Lieutenant can send the alert back to Internal Affairs along with the supervisor’s recommendation for archiving. True of False?

Answer 5

True

Question 6

If a problem was noted, the ___________ shall meet with the employee to discuss the findings of the
inquiry and what, if any, actions are recommended to address problem areas.

Answer 6

Assistant Chief

Question 7

The primary purpose of the monthly report is to provide more timely notification to
command level employees of personnel under their command who have been identified as receiving?

Answer 7

two or more complaints during the preceding 60 days.

Question 8

Supervisors’ Responsibilities for EAP?

Answer 8

1. First and second level supervisors will familiarize themselves with their subordinates and routinely observe their demeanor, appearance, and conduct.
2. Supervisors will remain alert for indications of behavioral changes or stressors that may affect a Department member’s performance.
3. When supervisors perceive or determine that a Department member has problems or is causing problems, the supervisor will assess the situation and take appropriate action in accordance with this general order and the other policies and procedures of the Department, including referral to the City Employee Assistance Program, informal counseling by a supervisor, and other remedial actions. [35.1.9f] [22.2.6e]
4. Documentation of action taken by supervisors as set for the in the preceding paragraph will be provided to the Internal Affairs Unit.

Question 9

Quarterly Threshold Criteria for EAP

Answer 9

1. Administrative Complaints – Two or more;
2. Citizen Complaints – Two or more;
3. Use of Force incidents – Five or more;
4. Shooting incidents (including accidental discharge) – Two or more;
5. Traffic Accidents – Two or more preventable;
6. Use of excessive personal leave or AWOP days must be reported to the Internal Affairs Division by the employees supervisor if a pattern has been identified
7. Job Related Injuries - Two or more.

Question 10

Annual Report Threshold Criteria for EAP

Answer 10

1. Overall Threshold- Eleven or more incidents. The incident types that will be totaled are complaints, use of force incidents, shooting incidents (including accidental discharge) and preventable accidents.
2. Use of excessive personal leave or AWOP days – if pattern identified – five or more separate sick day events or two or more separate AWOP events; or
3. Job Related Injuries - Four or more