People in business

Question 1

Explain communication

Answer 1

It is the transferring of a message from the sender to the receiver who understand the message

Question 2

Explain the type of communication

Answer 2

1.Internal communication is between two members of the same organisation
2.External communications is between the organisation and the other organisation or individuals

Question 3

Explain what is involved in effective communication

Answer 3

(i)A transmitter/sender of the message
(ii)A medium of communication
(iii)A receiver of the message
(iv)A feedback from the receiver that message received and acknowledged

Question 4

Explain one way communication

Answer 4

It involves a message that does not require a feedback

Question 5

Explain two way communication

Answer 5

It is when the receiver give a response to the message received

Question 6

Explain downward communication

Answer 6

Massage from manager to subordinate

Question 7

Explain upward communication

Answer 7

Message from subordinate to manager

Question 8

Explain horizontal communication

Answer 8

It occurs between people on the same level of an organisational structure

Question 9

Explain the communication method

Answer 9

1. Verbal (telephone,conversation,face to face)