People in business

Question 1

Explain why people work?

Answer 1

(i)Have better standard of living
(ii)Be secure:have a job
(iii)Gain experience and status

Question 2

Explain why do we need to motivate workers?

Answer 2

Well-motivated workers are highly productive,efficient and less absent leading to increased efficiency and output

Question 3

Explain the motivation theories

Answer 3

(i)F.W.Taylor believed workers were motivated by personal gains such as money and proposed a piece-rate system where worker were paid for output. However this theory is no entirely true as other motivator are more important in the modern workplace
(ii)Abraham Maslow’s hierachy of needs demonstrates that employees are motivated by each level,allowing managers to identify and take necessary action to advance their worker
-self actualisation
-social/safety/security/physical needs
Limation of this theory-does not apply to every worker
(iii)Herberg’s two factors theory
Hygiene factors
-status
-security
-work conditions
Motivators
-Achievement
-Recognition
-Personal growth/development

Question 4

Explain the motivating factors

Answer 4

(i)wages-paid weekly,can be calculated in two ways:
-Time rate:pay based on number of hours worked
-Piece rate:pay based on number of output produced
(ii)salary:paid monthly/annually
(iii)Commission:paid to sales person based on a person based on percentage of sales they made

Question 5

Explain the non-financial motivators

Answer 5

(i)Fringe benefits (Non financial rewards)
-company vehicle/car
-Free health care
-Children’s education fee paid for
(ii)Job satisfaction
(iii)job rotation:involves workers around jobs,performing specific tasks for a limited time and then changing job again.