People in business Flashcards
Organisation and management
Explain organisation structure
It refers to the level of management and division of responsibilities within a business
the advantages of organisation charts
(i)All employees are aware of which communication channel is used to reach them with messages
(ii)Everyone know their position in business
(iii)It shows the links and relationships between the different departments
Explain Spain of control
It is the number of subordinate working directly under manager
Explain chain of command
It is the structure of an organisation that allows institutions to be passed on from senior managers to lower levels of management
-link between span of control and chain of command. The wider span of control the shorter chain of command
Explain advantages of a short chain of command
(i)Communication is quicker and more accurate
(ii)Top managers are less remote from lower employees
(iii)Managers can increase spans of control by having more people to control which encourages delegation of responsibility,boosting motivation and trust among subordinates
Explain line managers
They have authority over people directly below them in organisational structure.
Explain staff managers
They are specialists who provide support,information and assistance to line managers
Explain The role and functions of management
(i)Planning:setting aims and targets
(ii)Organising:sort out resources
(iii)Coordinating:Each departmentfit together
Explain delegation
It is the giving a subordinate the authority to perform some tasks
advantages to managers
(I) They don’t have to do work all by themselves
(ii)They can measure the efficiency & effectiveness of their subordinates work
Advantages to subordinates
(i)Increased job satisfaction
(ii)Increasing loyalty to firm
(iii)can act as method of training & opportunities for promotions
Explain the leadership styles
It refer to the different approaches used when dealing with people when in position of authority
Explain the type of leadership style
(i)Autocratic-managers in charge and expect to other to follow their rules
(ii)Democratic-involves employees in decisions making
(iii)Laissez-faire-let the employees do their own decisions making
explain Trade unions
It is a group of workers who have joined together to ensure their interests are protected
Benefit to worker of joining trade union
(i)Strength in number
(ii)Improved working conditions
(iii)Financial support
