Part 1 Flashcards
Which of the following civilizations was the first to infuse essential oils from leaves, bark, and blossoms of plants for use as perfumes and for purification purposes?
Egyptians
Archaeological studies reveal that haircutting and hairstyling were practices in some form as early as:
The Ice Age
The art and science of beautifying and improving the skin, nails, and hair is:
Cosmetology
The first culture to cultivate beauty in an extravagant fashion was:
The Egyptians
In 3000 BC the first recorded use of a hair-coloring agent was the use of:
Henna
Hairdressing was an art during the time of the
Middle Ages
During the middle Ages, women wore colored makeup on their
Lips
In ancient Rome, hair color was used by women indicate
Class in society
The barber pole has its roots of origin in what profession?
Medicine
To achieve a look of greater intelligence during the Renaissance, women:
Shaved their eyebrows and hairline
A popular method of adding color to the face during the Victorian Age was to:
Pinch the cheeks to induce natural color
In 1938, Arnold F. Willatt developed a method of permanent waving that used waving lotion with no heat called a:
Cold wave
In 1932, Charles Revson of Revlon marketed the first:
Nail polish
In 1998, Creative Nail Design introduced the first spa:
Pedicure system
To be a successful salon manager, it is important to have:
Ability to manage people
Short-term goals can generally be completed in:
one year
A personal plan that will help you decide what you want out of life is called:
goal setting
Long-term goal are measured in larger sections of time, usually
5 to 10 years
Making a list of tasks to complete from most to least important is called:
prioritizing
The principles of good character are called:
ethics
Using discretion means:
not sharing your personal problems with clients and not repeating personal information clients have shared with you
Being tactful means being straightforward but not:
critical
A combination of understanding, empathy, and acceptance is called:
sensitivity
That which propels you to do something is called:
motivation
An unhealthy compulsion to do things perfectly is called:
perfectionism
When your personal appearance and conduct are in harmony with the beauty business, you project a:
professional image
One of the most vital aspects of good grooming is carefully maintenance of:
wardrobe
The daily maintenance of cleanliness and healthfulness through certain sanitary practices is:
personal hygiene
Your clothing should always be stylish and:
functional
The inability to cope with a threat, real or imagined, is:
stress
An important aspect of professional image is:
physical presentation
The study of how a workplace can best be designed for comfort, safety, efficiency, and productivity is:
ergonomics
The key to prevent repetitive motion injury is to be aware of:
body posture and movements
Musculoskeletal disorders is a term used to describe:
work-related repetitive injuries
When providing client services, it is important to keep your back:
straight
The ability to understand people is the key to:
operating effectively
You are in a better position to do your job professionally when you:
clearly understand the motive and needs of others
Central to a stylist’s success is:
excellent customer service
The single most important communication tool that should be done prior to any client service is the:
client consultation
A form used to record information on a new client is also known as a:
client questionnaire
Listening to a client and then repeating in your own words what you think the client is telling you is known as:
reflective listening
To reiterate everything to a client during the consultation process means to
repeat in measured, precise terms
If you experience any problems with colleagues, the best way to resolve them is to:
speak with them directly and privately
The individual in the salon that has the most responsibility for how the salon is run in terms of daily maintenance, operations, and client service is the:
salon manager
Communication can be defined as:
the art of effectively sharing information between two or more people
An excellent time to discuss your progress with the salon owner or your employer is during a(n):
employee evaluation
In the event that a situation is beyond your control, the key to handling your reaction is to:
communicate past the issue
In handling a client who is dissatisfied with a service, the ultimate goal is to:
make the client happy
A good customer service practice to develop if you are behind schedule is to:
call to inform your client about the delays
To be successful, it is important for your career to:
participate proactively by communicating your desires and interests
Material Safety Date Sheets (MSDSs) are obtained from:
the product manufacturer
Regulatory agencies and governmental health departments require businesses that serve the public to:
follow prescribed sanitary precautions
Bacteria are very small and can only be seen with the aid of:
a microscope
One-celled microorganisms with both plant and animal characteristics are:
bacteria
In the human body, nonpathogenic bacteria help metabolize food, protect against infectious microorganisms, and:
stimulate the immune response
Bacteria can exist:
almost anywhere
A small minority of bacteria that cause disease when invading plant or animal tissue are:
pathogenic
A type of pathogenic bacteria that require living matter for growth are:
parasites
Pus-forming bacteria arranged in curved lines that resemble a string of beads are:
streptococci
Cocci are pathogenic bacteria that are:
round-shaped
Bacteria that may cause strep throat or blood poisoning are:
streptococci
Bacteria that grow in pairs and can cause pneumonia are:
diplococci
Lyme disease, syphilis, or sexually transmitted diseases(STD) are cause by spiral or corkscrew-shaped bacteria called:
spirilla
In humans, pathogenic bacteria are known to produce:
diseases
Bacteria that are transmitted through the air are rarely show active motility are:
Cocci
Bacilli and spirilla bacteria are both motile and use slender, hair like extensions known as:
flagella
Harmless bacteria are what type of bacteria?
nonpathogenic bacteria
In 2000, a bacteria called Mycobacterium fortuitum
whirlpool foot spas
Bacteria generally consist of an outer wall containing a liquid called:
protoplasm
The life cycle of bacteria has two distinct phases, the active state and:
inactive or spore-forming stage
The process whereby bacteria grow, reproduce, and divide into two new cells is:
mitosis
Bacteria that pose little or no risk to a client in a salon setting but are dangerous in the medical setting are:
anthrax and tetanus bacilli
The presence of pus is a sign of a(n)
bacterial infection
When body tissues are invaded by pathogenic bacteria, it is a sign of a(n)
infection
Common human bacteria transferred through skin-to-skin contact or by using unclean implements are:
staphylococci
When a disease spreads from one person to another, it is communicable or:
contagious
An infection, indicated by a lesion containing pus, confined to a particular part of the body is a
local infection
When a disease spreads from one person to another by contact, it is
contagious
A submicroscopic structure capable of infecting plants and animals including bacteria is a
virus
A virus can live and reproduce only by
penetrating other cells and becoming of them
