Paitents Evauations Of Healthcare

Question 1

What is the importance of patients views?

Answer 1

Evidence that patient staidifaction is an important outcome in its own right
Humanitarian and ethical impetus
Rejection of paternalism, growth of consumerism
Increased external regulation of health services
Means of securing legitimacy

Question 2

What is healthwatch england?

Answer 2

A national consumer in health and care has singificant statutory powers to ensure the voice of the consumer is strengthened and heard

Question 3

Why are quatative survey methods usually use?

Answer 3

Relatively cheap and easy to conduct 
Less staff training required 
Anonymity more easily guarteeded
Standardised responses makes analysis easier 
Facilitates monitoring of performance

Question 4

How can interpersonal skills cause disafication from patients?

Answer 4

Patients must be able to report their concerns fully on their own terms
Full history of the presenting problem not always taken
Staff do not convey reassurance
Staff do not provide approiate reassurance

Question 5

What is the functionalist approach to a doctor patient relationship?

Answer 5

Falling ill is a sociocultural experience, the doctors role is tended to sickness in society, and characteries by certains expectations doctors should use their skills for the benefit of paitents, doctors granted intimate access to paitents autonomy, status and finical reward

Question 6

What are the criticisms of a functionalist approach?

Answer 6

Sick role not well thought out some patients cannot get better
Assumes that patients are incompetant and must have a passive role
Assumes rationality and beneficence of medicine
Don’t explain why things go wrong

Question 7

What is conflict theory and medicalisation?

Answer 7

Lay ideas are marginalised or discounted
Medicine conlonlises areas previously in control of the lay public and pathologise areas of social life
Cutlral iatrogensis people get more reliant on medicine and become sick
Medicalisation of childbirth resulted in a loss of control for women

Question 8

What is the interactionalist approach?

Answer 8

Focus on the meanings that both parties give to encouter intrested in patterns, and inform the unwriiten roles that govern almost, what features of interactions may help or hinder good care