OT OrgAd Flashcards

1
Q
  1. May be formulated within a program, like a new service or an extension of an existing service.

a. Administrative planning
b. Strategic planning
c. Organizational planning d. Program Planning
e. NOTA

A
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2
Q
  1. The following belongs under personnel policy
    EXCEPT:
    I. Probational period
    II. Dress code
    III. Work schedule
    IV. Performance appraisal
    V. Physical exam

a. I, II, III
b. IV, V
c. II, IV
d. II, IV, V
e. II, V

A
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3
Q
  1. Group of peers who evaluate the appropriateness of services and quality care under reimbursement and/or state licensure requirements.

a. Prospective Review
b. Peer Review
c. Concurrent Review
d. Retrospective Review
e. Professional Review Organization

A
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4
Q
  1. Which of the following is false, EXCEPT:

I. Special Type budget is the most common type
II. Capital budget is for long term (1-2 fiscal years)
III. Operating budget is considered as the working budget
IV. Master budget is the central budget for the entire organization
V. Personnel budget is under the department
budget

a. IV, V
b. II, IV, V
c. Ill only
d. III, IV
e. IV, V

A
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5
Q
  1. Which of the following statements are true?

a. Minimize the threats
b. Overcome weaknesses
c. Maximize strengths
d. Make the best out of opportunities seen
e. NOTA

A
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6
Q
  1. A market dominance strategy that is aggressive in targeting the leader.

a. Follower
b. Nicher
c. Leader
d. Challenger
e. NOTA

A
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7
Q
  1. Productive in nature and is the function that coordinates the efforts of people using available
    resources.

a. Organization
b. Management
c. Administration
d. Directorate
e. AOTA

A
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8
Q
  1. Evaluation of ongoing intervention program; to ensure appropriate care is being delivered.

a. Concurrent review
b. Prospective review
c. Retrospective review
d. Peer review
e. NOTA

A
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9
Q
  1. Lower level management is responsible for directing day-to-day activities of employees and overseeing the entire organization. They have no power but have authority.

a. First statement is true, second statement is false
b. First statement is false, second statement
is true
c. Both statements are false
d. Both statements are true
e. NOTA

A
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10
Q
  1. A fashion store owner wishes to add a live selling option to expand her reach to potential buyers. She plans to hire another employee to live sell in Shopee for 4 hours everyday. Upon planning and budgeting, she categorized employee labor as and WiFi as

a. Direct cost and Indirect cost
b. Indirect cost and Direct cost
c. Direct cost and Direct cost
d. Indirect cost and Indirect cost
e. Direct cost

A
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11
Q
  1. Human relationships are at a low point and goals are a quota for people who work to achieve them.

a. Participatory style
b. Laissez faire style
C. Authoritative style
d. Authoritarian style
e. Rule-oriented style

A
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12
Q
  1. Coke is, Pepsi is

a. Leader, follower
b. Leader, nicher
c. Leader, challenger
d. Leader, leader
e. AOTA

A
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13
Q
  1. Supervision style leading to high trust and low fear.

a. Participatory supervision
b. Defensive supervision
c. Active supervision
d. AOTA
e. NOTA

A
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14
Q
  1. Delineates the minimal acceptable qualifications
    for the specific person applying.

a. Job qualification
b. Job description
c. Job requirement
d. Job specification
e. Job specialization

A
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15
Q
  1. Formula for calculating total budget

a. Direct costs + Indirect costs - Bad debt allowance
b. Direct costs - Indirect costs - Bad debt allowance
c. Direct costs + Indirect costs + Bad debt allowance
d. Direct costs - Indirect costs + Bad debt
allowance
e. NOTA

A
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16
Q
  1. Four basic functions of management, except:

a. Planning
b. Directing
c. Controlling
d. Organizing
e. NOTA

A
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17
Q
  1. Teamwork, collaboration, and the exchange of ideas are hallmarks of this organizational pattern.

a. Horizontal
b. Vertical
c. Matrical
d. Pyramidal
e. Diagonal

A
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18
Q
  1. Four marketing strategies, EXCEPT:

a. Price
b. Place
c. Position
d. Product
e. Promotion

A
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19
Q
  1. Identify the needs of the program, population to be served, source of referrals, needs of staff, treatment methods, and anticipated case load.

a. Survey
b. Evaluation
c. Interview
d. AOTA
e. NOTA

A
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20
Q
  1. Most effective form of promotion.

a. Word of mouth
b. Advertisement
c. Networking
d. Publicity release
e. Personal contract selling

A
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21
Q
  1. Linking the highest pattern manager in hierarchy to lowest member of unbroken chain of authority, responsibility, and accountability.

a. UOC
b. COC
C. SOC
d. PRC
e. AOTA

A
22
Q
  1. Involves formulation and implementation of major goals and initiatives taken by a company’s top management.

a. Fiscal Management
b. Strategic Planning
c. Strategic Management
d. Human Resource Management
e. Production Management

A
23
Q
  1. Most common type of expense; anticipated revenues from payment of services; special funds.

a. Special budget
b. Revenue and expense
c. Department budget
d. Operating budget
e. Capital budget

A
24
Q
  1. An employee needs to be reinforced by the manager in order to function.

a. Country club
b. Authoritarian
c. Laissez-Faire
d. Participatory
e. Rules-oriented

A
25
Q
  1. Management style employed during crisis
    management.

a. Country club
b. Authoritarian
c. Laissez-Faire
d. Participatory
e. Rules-oriented

A
26
Q
  1. Proper fit among task, organization and people seems to develop strong competence and motivation regardless of organizational style.

a. Theory X
b. Theory Y
c. Theory Z
d. Contingency Theory
e. 2-Factor Theory

A
27
Q
  1. Seminar and Training of OT.

a. Direct Cost
b. Indirect Cost
c. Fixed Cost
d. Variable Cost
e. Personal Cost

A
28
Q
  1. Needs that are reported by other people within the community.

a. Real needs
b. Perceived needs
c. Felt needs
d. NOTA
e. AOTA

A
29
Q
  1. Creation of organizational culture that enables all employees to contribute to environment of continuous improvement.

a. CQI
b. SUR
C. PAI
d. TQM
e. PR

A
30
Q
  1. When developing a program, one must ensure proper promotion to reach the target population.

a.Needs assessment
b. Program Planning
c. Program Implementation
d. Program Evaluation
e. Program Review

A
31
Q
  1. A senior therapist in the clinic is considered a:

a. Supervisor
b. Manager
c. Administrator
d. Both A and B
e. Both A and C

A
32
Q
  1. It includes determining the needs for human resources, materials, supplies, facilities, and equipment required to meet goals and objectives.

a. Organizing
b. Controlling
c. Directing
d. Planning
e. Commanding

A
33
Q
  1. Involves giving guidance to subordinates to ensure that the work performed is goal-oriented and contributes to meeting organizational requirements.

a. Organizing
b. Controlling
c. Directing
d. Planning
e. Commanding

A
34
Q
  1. Under what budget type does paying rent belong to?

a. Capital budget
b. Master budget
c. Revenue and expense
d. Department budget
e. NOTA

A
35
Q
  1. Where can organization goals be found, except:

a. Charter of institution
b. Vision and Mission
c. Organization Chart d. Official bylaws
e. NOTA

A
36
Q
  1. Fulfilled through the use of Men, Money, Material, Machine, and Method.

a. Management
b. Organization
c. Administration
d. Supervisor
e. Project

A
37
Q
  1. Fixing standards and ensures completion of
    tasks.

a. Directing
b. Controlling
c. Commanding
d. Coordination
e. Planning

A
38
Q
  1. Which program actions are true Management?

I. Continue the program if it has satisfactory outcomes
II. Change the program if it has poor efficacy outcomes
III. Expand the program if it has positive
outcomes
IV. Modify the program if it has limited efficacy
outcomes
V. Discontinue if the program remains at status quo

a. I, II, III
b. II, III,
C. I, II, IV
d. III, IV
e. II, III, V

A
39
Q
  1. Fixed expense remains at the same level even when there are changes in the number of services provided. Examples of this are internet connection and rent.

a. First statement is true, second statement is false
b. First statement is false, second statement is true
c. Both statements are true
d. Both statements are false
e. NOTA

A
40
Q
  1. Proponent of Theory X and Theory Y.

a. Douglas McGregor
b. Frederick HerzBerg
c. Abraham Maslow
d. John J. Morse and Jay W. Lorsch
e. Gio Matela

A
41
Q
  1. Plan to review the use of resources within a facility.

a. Peer review
b. Professional review organization
c. Utilization review
d. Prospective review
e. Retrospective review

A
42
Q
  1. People want to work and assume responsibility; they want to work because you delegate tasks to them and shows that they trust you.

a. Rule-oriented
b. Participatory
c. Laissez-faire
d. Authoritarian
e. Country-club

A
43
Q
  1. Types of indirect cost:

I. Overtime pay
II. Rent
III. Accounting
IV. Continuing education units of OT
V. Marketing

a. I, II, III
b. II, III, IV
c. II, IV, V
d. II, III, V
e. III, IV, V

A
44
Q
  1. Deals with the basic questions: “Why?” “Where
    will we be?” “How do we get there?”.

a. Strategic Planning
b. Program Development
c. Organizational Planning
d. Administrative Planning
e. Managerial Planning

A
45
Q
  1. Management action should be directed towards the unmet needs of employees.

a. Theory X
b. Theory Y
c. Theory Z
d. Contingency Theory
e. Hierarchy of Needs

A
46
Q
  1. Involves the use of specific marketing strategies and activities to concentrate on one market segment.

a. Unconcentrated marketing
b. Concentrated marketing
c. Differentiated marketing
d. Undifferentiated marketing
e. NOTA

A
47
Q
  1. Distribution method for getting a product or service that target market or of providing target market access to product or service.

a. Position
b. Product
c. Place
d. Price
e. Promotion

A
48
Q
  1. Necessary to control administrative management of a service, department, or organization.

a. Policies
b. Procedures
c. Contract
d. A and B
е. A and C

A
49
Q
  1. Schematic representations that arrange positions in the organization in a hierarchic pattern.

a. Policy
b. Procedure
c. Organizational chart
d. Diagram
e. BOD

A
50
Q
  1. Describe fiscal implications.

a. Needs assessment
b. Program Planning
c. Program Implementation
d. Program Evaluation
e. Program Review

A