OSCE Finals Revision Flashcards
Sexual hx
Intro
- some questions sensitive, will include details about sex / sexual partners
- stress confidentiality
HPC
- explore sx
- discharge (urethral / vaginal/rectal)
- dysuria
- swellings/growths/ulcers
- pain (anogenital/pelvic/dyspareunia)
- PV bleeding, menstrual hx
- testicular pain/swelling, penile changes/itching/swelling
- fever, malaise, wt loss, rash, swelling/tenderness of joints, conjunctivitis
Partners
- ?sex with men/women/both
- last sexual encounter, type of sex, contraception use etc
- was this regular/casual partner
- if regular - how long been with
- any other partners in last 3mo (then ask same qs again)
- feel safe with partner? Any violence / unconsensual encounters? Any procedures to genitals like cutting/piercing?
BBV risk assessment
- partners from countries with high HIV/hep prevalence
- MSM
- needle sharing / injecting drugs
- sex work - paying/paid
- partners known HIV+
- chemsex
- tattoos / piercings
PMHx
- previous STIs, tests
- HIV / hep B/C status
- vaccinations, inc hep B, HPV
- previous obstetric/gynae issues
DHx
- meds, allergies
- contraception, adherance
- PrEP use
SHx
- alcohol, smoking, recreational drug use
- sexual problems, eg premature ejaculation
Gynae hx
HPC
- SOCRATES, explore sx
- PV bleed (intermenstrual, post-coital, post-menopausal),
- abdo/pelvic pain
- PV discharge,
- dyspareunia,
- vulval itching/skin changes,
- infertility
- urinary sx
- bowel sx
- abdo distension
- fever, fatigue, wt loss
- chance of pregnancy
(4 Ps - PV bleed, PV discharge, pain, pregnancy)
PMHx
- menstrual hx
- obstetric hx
- sexual hx
- date last cervical smear, results
- surgical hx
- previous gynae issues
- previous STIs
DHx
- contraception, HRT
- meds, allergies
FHx
- breast, ovarian, endometrial cancer, diabetes, bleeding disorders
SHx
- wt change
- occupation, home, smoking, drinking, diet, exercise
Menstrual hx
- length of cycle, ?regular
- duration of period
- volume of bleed - eg heavy
- dysmenorrhoea - more painful than usual
- LMP
- menarche
- date of menopause if post
Obstetric hx
HPC
- N+V, fetal movts, PV bleed, abdo pain, PV discharge, headache/visual disturbance, oedema, pruritis, unilateral leg swelling, chest pain/SOB, fatigue/fever/wt loss
Previous obstetric hx
- gravidity, parity
- gestation at birth, mode of delivery, birth weight, complications, neonatal support, midwife/obstetric care, IVF etc
- current children - ages etc
- any previous miscarriages - causes
- previous TOP, type
- previous ectopics - site, management, cx
Current pregnancy
- LMP, when had +ve pregnancy test
- gestational age
- folate use
- estimated date of delivery - birth plans
- scans / screening results - eg 20 wk scan, Down’s
- any problems / admissions in this pregnancy
PMHx
- as per
DHx
- allergies, meds
- immunisations
FHx
- eg SCA, CF
SHx
- thoughts about pregnancy
- occupation, home, family, smoking/drinking
- domestic abuse
Breast / breast lump Hx
Fertility hx
“I understand you’ve been having some difficulty getting pregnant, can you tell me more about this please?”
General
- how long been trying - regular, unprotected sex
- previous Ix
- previous medical tx
- previous IVF
Sex
- frequency of sex
- difficulties with sex
- relation to fertile days?
- pain
Consider in partners (each)
- age
- occupation
- BMI
- previous children - same/different partner
- smoking / alcohol
- current meds
- PMHx
Woman’s gynae health
- gynae systems review
- PCOS sx - hirsutism, obesity, infrequent periods
- prolactinoma - galactorrhoea
- miscarriages, TOPs, any previous births (primary/secondary failure to conceive)
- menstrual hx
- obstetric hx
- sexual hx
- cervical smears, contraception hx
- vaccinations - eg MMR
PMHx
- abdo/pelvic ops, STIs/PID, previous subfertility
DHx
- folic acid, allergies, meds
FHx
- eg genetic problems, blood problems (SCA, thalassaemia)
- fhx of early menopause
SHx
- smoking, drinking, vaping, recreational drugs
- diet, exercise, occupation
Paediatric hx
HPC
- SOCRATES, explore sx
- fever, activity/behaviour, rashes
- cough +/- sputum, runny nose, SOB, cyanosis
- vomiting, diarrhoea, abdo pain
- wet nappies, dysuria, frequency, haematuria
- seizures, fits, headaches, abnormal movts
- sore throat, ear pain
Birth
- any problems in pregnancy
- place of birth, gestation, weight, mode of delivery, complications, neonatal requirements
Growth
- weights - the Red Book
- puberty
Feeding
- eating / drinking, how much / how many bottles
- frequency of wet nappies / stools, consistency
Development
- any concerns
PMHx
- previous medical / surgical problems, previous hospital visits
DHx
- meds, allergies, immunisations
FHx
- as normal
SHx
- who’s at home, siblings/parents
- any smokers
- social services input
- housing, hobbies, school, pets
ICE
Back pain hx idk
Derm hx
HPC
- SOCRATES
- Where, when it appeared, how it’s changed
- Sx – itch, pain, rash, skin lesion, bleed, discharge, blisters, fever, malaise, wt loss, arthralgia
- Exacerbating / relieving factors
- Tx tried
- Recent contact, stress, illness, travel
- Hx of sunburn, use of tanning machines
- rheum system review
PMHx
- Atopy – asthma, allergic rhinitis, eczema
- Skin cancer, suspicious skin lesions
FHx
- Skin disease
SHx
- Occupation (inc skin contacts at work)
- Improvement of lesions when away from work
- alcohol, drugs, smoking
- home environment
- changes in diet
DHx
- Inc OTC
Derm examination
Inspect
- general
- site, no of lesions
- pattern of distribution
Describe - SCAM
- Size, Shape
- colour
- Associated secondary change
- Morphology, Margin
Pigmented lesion - ABCDE
- Asymmetry
- irregular Border
- > 1 Colours
- Diameter >6mm
- Evolution - change in size/shape/colour
Palpate
- surface, consistency, mobility, tenderness, temp
Systemic
- nails, hair, mucous membranes, scalp
ENT Hx
HPC
- SOCRATES
- general - fever, chills, wt change
- ear - tinnitus, vertigo, hearing loss, pain, discharge
- nose - congestion, rhinorrhoea, epistaxis, decreased smell
- throat - pain, dysphagia, odynophagia
- larynx - hoarse, voice change, noisy/difficulty breathing, pain speaking
- neck - swellings, pain, lumps
- face - sinus pain, pressure, swelling, numbness
PMHx
- previous surgery, eg head/neck
DHx
- meds, allergies
SHx
- smoker, alcohol
FHx
- anything in the family
Ophthal hx
HPC
- SOCRATES, explore sx
- sudden vision loss
- change to vision - nature, onset, duration
- red eye
- eye discharge / watering
- gritty / dry eyes
- itchy eyes
- photophobia
- swelling / tenderness of eyes
- eye pain / pain on eye movt - SOCRATES
- double vision
- flashing lights
- headache/fever
- bleeding / trauma to eye - nature of injury, mechanism, FBs
- abnormal pupil reactions?
- temporal tenderness / jaw claudication
PMHx
- previous eye surgery, laser, trauma, contact lens/prescriptions
- chronic / autoimmune conditions
DHx
- eye drops?
SHx
- smoking
Ophthalmic examination
Inspect
- face, eyebrows, asymmetry
- globe position, proptosis
- facial swelling/erythema/rashes
Vision
- acuity - Snellen’s / newspaper
- Ishihara plates
- visual fields
Eye movts
- ?diplopia, pain, nystagmus
Pupils
- shape
- direct / indirect reflexes
- RAPD
- accommodation
Lid/lashes
- lumps, swellings, erythema, cellulitis, ptosis
Conjunctiva
- red, discharge, purulent
Cornea
- eg abrasions, ?fluorescein stain
Anterior chamber
- hypopyon, hyphaema
Direct ophthalmoscopy
- red reflex, optic disc, retinal vessels, retina, macula
Psych hx
HPC
- explore sx - nature, onset, tx, severity (functional impact), exacerbating/alleviating, duration/progression - impact on life
- psychosis - hallucinations, delusions, thought disorder - irrational thoughts, seeing/smelling things, feel targeted
- depression - low mood, anhedonia, sleep/energy, hopelessness…
- mania - periods of elation, out of character
- cognition - memory loss/forgetful
- anxiety, panic attacks, phobia
- unhappy about bodyweight / can’t control eating
- insight
Risk assessment
- intention to harm self, anyone else
- suicidal thoughts
- action on these thoughts
- risk of harm from anyone
PMHx
- psych issues - dx, tx
- past contact with mental health services
- previous self-harm/suicide attempts
- medical hx
DHx
- meds, allergies
- compliance
FHx
- psych issues, suicide
SHx
- alcohol, smoking, drugs
- current home, relationships, dependents/children, work, education
- forensic hx - police, jail, criminal record
- upbringing hx - childhood, school, inc child abuse
Self-harm / suicide hx
HPC
- before - eg life events, depression
- planning - how long for / impulsive
- suicide note / tell anyone?
- precautions to avoid being found
- any alcohol/drugs
- truly intend to end life?
- when / where / how - eg specific OD details, self-harm injuries, where they got meds from etc
- how were they found / how did they get here
- feelings after the event - angry/regret
- current mood
- anything stopping them commit suicide?
- If they went home what would they do?
- any future plans for suicide
- happy to accept tx?
- depression screen - low mood, anhedonia, sleep/energy…
- psychosis - hallucinations, delusions…
- anorexia - problems with eating habits / body image
- safe at home? any risk from others?
PMHx
- conditions, inc psych
- past suicide attempts/self-harm - methods, help sought
DHx
- meds, inc allergies
FHx
- self-harm/suicide, psych conditions
SHx
- drug / alcohol, social stresses, relationship/family, jobs, living situation, hobbies
Psychosis hx
Depression hx
Mania hx
Eating disorders hx
Psych risk assessment (self-harm/suicide)
- any thoughts of self-harm
- any thoughts of harming others
- any suicidal thoughts
- any harm from others?
- any attempts to self-harm / commit suicide
- what stops you acting on these thoughts
- made plans for suicide? What are they?
- how do you feel afterwards?
- take steps to ensure not found?
- support system at home
- any triggers for these feelings?
- any dependents?
Capacity assessment
Requirements
- Any impairment of brain/mind - eg dementia, injury, intoxication - if NO then pt has capacity, if YES then follow point below
- can the patient understand, retain, weight up, communicate decision
- capacity is decision specific
- assume pt has capacity unless proven otherwise
- illogical decisions don’t mean pts don’t have capacity
Consultation
- intro, purpose, consent
- “can you tell me a bit about why you are in hospital”
- “do you understand what the options are for managing…”
- look for demonstration of requirements
- document clearly in notes
If pt lacks capacity
- find least restrictive option
- DoLS if decision infringes on pt’s ability to leave, or if they are controlled / supervised in any way they don’t consent to
- make decisions in best interests of pt - involve pt, take own beliefs into account
- ensure that ADRT / LPA are accounted for
NAI / safeguarding
…
Domestic abuse
Intro
- intro, purpose, consent
- build rapport
- emphasise privacy, safety, confidentiality
Approaching the issue
- general hx
- “how are things at home?”
- Establish abuse types - physical / sexual / emotional
- “has your partner ever hurt you”, “does your partner make you do sexual things you don’t want to?”, “how does your partner make you feel?”
- who is it, nature of relationship
- pattern - when it occurs, how long it’s been occurring, any escalation
- any alcohol/drugs involved
- coping? anything to try to stop it?
- who else lives at home?
- any weapons in the house?
- construct emergency safety plan - call police
Risk assessment
- currently feel in danger?
- mood? self-harm / suicide?
- children / vulnerable adults at risk?
- any previous psych hx, alcohol/drug use, previous divorce….
Closure / management
- ICE
- establish support - friends/family
- counselling support - eg national domestic violence helpline, WomensAid.org.uk - give leaflet
- refuge
- referrals - police, local domestic abuse services, counselling/support services, social services (if at risk children/adults)
- offer follow up
CAGE / alcohol hx
HPC
- current use - what, how much, type, when, where (pub/home), why, who with
- anything happen in past?
- tried to cut down?
- treatments / detoxes
- relapse reasons
- ?tolerance
- any tremors, sweating, N+V, palpitations
- agitation, headache, hallucinations, seizures, insomnia
- affect on mood - assess risk of self harm / suicide / harming others
- how important is drinking to you?
CAGE
- felt the need to cut down?
- feel annoyed by people complaining about your drinking?
- feel guilty about drinking?
- ever drink an eye opener in morning?
SHx
- effect on self - injuries/medical conditions
- effect on family/friends, work, finances, police, driving, crime
- given up on hobbies/friends?
- recreational drug use, smoking
- family/living/working situation
- gambling?
FHx
- family alcohol use
DHx
- allergies, meds
PMHx
- eg ALD, UGIB, memory loss, PUD
- anxiety / depression
Smoking cessation counselling
- (smoking causes CV disease, stroke, lung cancer, PVD)
- intro etc
- ICE about smoking / cessation
Smoking hx
- how long, how much
- what type - tobacco/nicotine
- where
- how does it make you feel, any effect on relationships
- how do they finance, how much would they save if stopping
- previously tried to quit? Relapses and why?
- withdrawal sx - craving, dizziness, low mood, fatigue, insomnia
PMHx
- COPD, asthma, pulm fibrosis, CVD / RFs
DHx
- any nicotine replacement now/before
FHx
- eg malignancy
SHx
- alcohol, drugs
- stressful life?
- employment
5 A’s approach
Ask
- ask + record smoking status
Advise
- risks of smoking, long-term effects
- advise to quit
Assess
- assess understanding of consequences of smoking with their own health
- explore pt’s views on cessation, if they feel motivated
- quantify motivation 1-10
- use stages of change model to guide assessment - precontemplation/contemplation/preparation/action maintenance/relapse
Assist - STAR
- Set quit date (2-4wks)
- Tell family + friends
- Anticipate challenges + how to overcome
- remove all tobacco products - recommend counselling / pharmacological therapies
Pharmacological therapies
- Nicotine replacement therapy - patches, spray
- Bupropion
- Varenicline
- all reduce cravings
Non-pharmacological therapies
- brief intervention (face-to-face therapy)
- individual counselling
- group counselling
- telephone counselling
Arrange
- follow up in 1-2 wks
- reassure about relapses - part of process
Closure
- check understanding, chunk + check
- any qs/concerns
- direct to leaflets / websites - NHS SmokeFree National Campaign
Mental state examination
Appearance/behaviour
- build, dress, hygiene, self-neglect
- engagement, eye contact, anxious, disinhibited, gait/posture
Speech
- rate (eg pressured), rhythm, tone (eg monotonous), volume
Emotion (Mood/Affect)
- subjective - pt’s view of own mood
- objective - your assessment of their mood
- affect - their outward expression of their emotions
Perceptions
- illusions
- hallucinations - auditory, visual, tactile, gustatory, olfactory
- derealisation/depersonalisation
Thoughts
- stream - pressure, poverty, blocking
- form - flight of ideas, loosening of associations, perseveration
- content - delusions, obsessions, over-valued ideas
- self-harm / suicide
Insight
- aware of own mental illness?
- willing to comply with treatment?
Cognition
- MMSE / AMT
AMT
Disease explanation
Intro
- intro, purpose
- check prior knowledge
- ICE
Explaining disease
- normal anatomy / physiology
- what disease is
- causes
- problems, complications
- management
- chunk/check, can use diagrams
Closure
- ICE
- check understanding, answer questions
- summarise discussion
- further consultations / leaflets / websites
Drug counselling
Intro
- intro, purpose, consent
- check understanding about condition
- check understanding about medication
- ICE
ATHLET(I)CS
- Action - indication, mechanism, diagrams
- Timeline (frequency) - when to take
- How to take (route) - eg oral/topical
- Length of tx
- Effects / SEs - esp common/serious
- Tests (monitoring) - eg blood tests
- Contraindications
- Supplementary advice - offer leaflet
Closure
- ICE
- double check understanding, answer questions
- summarise info given
- offer follow up…
Corticosteroids counselling
- reduce inflammation + suppress immune system
- normally produced by adrenal gland
- tablet, OD, in morning same time (insomnia if taken later)
- take with meal
- may need long-term (goal is least amount of time)
- tale missed dose asap, but not 2 in one day
- sick day rules - double dose
Tests
- BP, BMI, eyes, HbA1c, lipids, K
- regular BP/BMI checks, lipids/K every 6-12mo, HbA1c every 3mo
S/Es
- insomnia
- wt gain
- mood changes
- long-term - Cushing’s, osteoporosis, proximal myopathy, HTN, high BMs, infections, adrenal insufficiency, peptic ulcers, cataracts, psychosis/depression
- never stop suddenly - risk of adrenal crisis - lethargy, weakness, N+V, abdo pain, diarrhoea, dizziness, wt loss, loss of appetite
- have steroid emergency card if on long-term
CIs / cautions
- acute systemic infections
- hepatic impairment
- unhealed wounds
- stomach ulcers
- HF, HTN, DM, epilepsy
- hx of mental health problems
- may be risky in breastfeeding/pregnancy
- avoid NSAIDs
Antipsychotics counselling
- schizophrenia - overactivity of chemical messengers in brain - antipsychotics block receptors (dopamine) that cause this
- tablet OD, or injection every few weeks
- start low dose, gradually build up, take long-term, takes a few weeks to start effect
S/Es
- weight gain, diabetes, stroke, heart attacks - healthy diet
- restless legs, muscle spasms, eye movt problems, tremor, stiffness
- constipation, dry eyes, dry mouth, trouble urinating
- drowsy/lightheaded
- hot / shakey + very stiff muscles - see doctor
- sore throat / fever (clozapine) - see doctor
Monitoring
- clozapine - weekly FBC for 18wks, then every 2 wks for first yr
- 3mo HbA1c, lipids, BMI, BP, ECG, prolactin
Cautions
- CVD, Parkinson’s, Lewy body, epilepsy, DM, MG, previous jaundice
- hepatic impairment, phaeo
Lithium counselling
- stabilises mood
- tablet OD, same time, continue long-term, takes a few weeks to take effect
S/Es
- damage to kidney, thyroid - bloods to check
- tremor, thirsty, polyuria, weight gain, swelling, drowsy, abdo pain
- teratogenicity in women
- OD is dangerous - D+V, coarse tremor, urinating lots, slurred speech, unsteady walking
Monitoring
- weekly lithium levels to start, then every 3mo once stable
- 6mo - U/E, TFTs, Ca
Contraindications
- 1st trim pregnancy
- breast feeding
- renal impairment / hypothyroid
- hyponatraemia (untreated)
- cardiac insufficiency / rhythm disorder
SSRI / SNRI counselling
- depression imbalance of chemicals in brain - SSRIs re-adjust this (mainly serotonin)
- tablet OD, same time, usually morning (affects sleep)
- if working, continue for 6mo after sx resolve
- no effect for 4-6 wks, but keep going, may feel worse in wk 1-2 - follow up appt
S/Es
- anxious, jittery, suicidal - talk to us if this happens
- insomnia, headaches, wt gain/loss, D/V, loss of libido - see us if so
- don’t stop suddenly - withdrawal
Monitoring
- Nil, appt in 4-6 wks to follow up
CIs
- poorly controlled epilepsy
- manic phase
- suicidal risk
- don’t take MAOi / triptans
Bisphosphonates counselling
- osteoporosis is where bones become brittle as cells break them down
- bisphosphonates slow these breakdown cells, help bone become denser
- tablet once a week - first thing in morning, empty stomach, with full glass of water, sit upright for 30 mins (don’t eat)
S/Es
- acid reflux
- bloating, indigestion
- change in bowel movts - diarrhoea / constipation / abdo pain
- headache
- may cause damage to bone in jaw - have regular check ups with dentist - watch out for pain / loose teeth
Tests
- nil
CIs
- pregnancy, stomach ulcers
- renal impairment
Donepezil counselling
….
Warfarin counselling
- thins the blood (decreases levels of factors in blood that trigger formation of blood clots, blocks vit K)
- tablet, take in evening, same time each day
- start low dose, adjust based on blood results
- duration depends on indication - 3mo DVT, 6mo PE, lifelong AF
S/Es
- risk of bleeding
- avoid activities which risk injury/bleeding
- if big bruise / bleeding heavily / black stools - see doctor
- avoid ibuprofen/aspirin - stomach ulcer risk
- avoid lots of alcohol
- mention to drs you are on warfarin
- avoid grapefruit juice / spinach
Tests
- blood levels 2x a wk for 2wks, then every wk until stable
- then check every 6-8wks
- check more frequently if out of range
CIs
- teratogenicity in women
- active bleeding / risk, haemorrhagic stroke
- 48hrs post-partum
DOAC counselling
- thin blood, prevent clots
- block a protein involved in clot formation
- OD/BD tablet / capsule
- take with full glass of water sitting upright
- 3mo for DVT, 6mo for PE, lifelong for AF - but varies
S/Es
- bleeding - see doctor if head injury, bleeding, headaches, blood in urine/stool/vomit, black stool, bruising
- GI disturbance
Tests
- none regular
- renal function before, annually
CIs
- renal impairment
- risk of bleed / active bleed
Levothyroxine counselling
- synthetic version of thyroxine - hormone from thyroid gland - works to bring thyroid activity back to normal
- tablet OD before breakfast
- 4-6wks for effect, take long term
Tests
- TSH every 2-3mo until stable, then annually
S/Es
- when stable, S/Es rare
- hyperthyroid - D+V, headache, palpitations, heat intolerance if too high
- Hypothyroid - cold intolerance, constipation if too low
CIs
- none
Statin counselling
- decreases level of bad cholesterol in blood - reduce risk of heart attacks/strokes
- tablet OD, in evening
- take for long period of time
S/Es
- muscle aches / pain - usually mild, fade with time
- severe muscle pain, urine dark - see doctor
- headache, tummy upset
Tests
- LFTs at start, 3mo, 1yr
- cholesterol levels every 6mo
CIs
- pregnancy
- avoid grapefruit
- macrolides interact
Methotrexate counselling
- dampens immune system, stopping it attacking our own cells, also reduces inflammation
- tablet, once a week
- take same day every week
- folic acid tablet other day
- effect in 3-12wks, continue for long term
S/Es
- hair loss, headaches, stomach upset
- serious (rare) - bone marrow suppression - bruising/bleeding, tired/breathless/fever - see doctor (avoid aspirin/ibuprofen)
- liver damage - avoid excessive alcohol
- lung damage - breathless/cough - see doctor
Tests
- FBC, U/E, LFT every 2wks until dose stable, then every 3mo
CIs
- if trying to get pregnant - tell us, med is damaging to baby, will need swapping
- breastfeeding
- active infection, immunodeficiency
- ascites, pleural effusion
- hepatic impairment
Levodopa counselling
- replaces dopamine in brain (lacking in parkinson’s)
- helps to reduce sx, eg rigidity, slow movts
- tablet 3-4/day, take with food (reduce nausea)
- give with carbidopa
- see effects quickly, continue for long term, may have to add other meds later
- never stop taking / miss dose - worsens sx
Tests
- none
S/Es
- tell dr if you have any S/Es
- tummy upset, light headed, vivid dreams, nightmares
- seeing/hearing things
- dry mouth
- involuntary movts - on-off effect, end of dose, dyskinesias
CIs
- glaucoma
Insulin counselling
- allows cells to take up glucose from blood, reducing blood glucose level
- various regimens
- inject wit injection pen at 90 degree angle
- rotate injection sites
S/Es
- weight gain
- sharp injuries
- hypoglycaemia
- lipodystrophy
Tests
- BMs before each meal and before bed
- check if sx of high/low blood sugar
CIs
- none
Metformin counselling
- decreases blood sugar by increasing amount of sugars taken up/stored by liver, also increases insulin response (so cells take up more glucose)
- tablet, OD, gradually increase dose
- take in morning with food, same time each day
- continue for long term
S/Es
- if troublesome - tell us - can change type
- diarrhoea, wt loss, tummy pain, nausea
- rarely - increase acid levels in blood - if feel unwell - see doctor urgently
Tests
- U/E every year - just to check we can still give it
- HbA1c every 3-6mo until stable, them 6mo at diabetic check ups
CIs
- acute metabolic acidosis
- eGFR<30 / Cr>150
- low BMI
Iron tablets counselling
- replace body’s store of iron - needed to make RBCs
- tablet 1-3 times/day, or syrup
- take without food
- 3-4mo for Hb to normalise, then 3mo to replenish stores
Tests
- Hb in 3-4 wks to assess response
S/Es
- nausea, sickness, diarrhoea, constipation, abdo pain
- black/green stools
- metallic taste
CIs
- none
Procedure counselling
Intro
- intro, purpose, consent
- focused hx if needed
- check understanding of condition / procedure
- ICE
Procedure explanation
- what it is
- reason for it
- details - before, during, after
- risks / benefits
- alternative treatments
- if consenting - ensure pt has capacity - understand/retain/weigh up/communicate
Closure
- summarise
- check understanding, answer questions
- offer leaflet, follow up, eg specialist nurse
Breaking bad news
Setting
- confidential room, comfortable, tissues to hand, sat down
- family with if they want
- turn off bleep
Perception
- what do they know already
Invitation
- check what they want to know
- “I have the result here today, would you like me to explain it to you now?”
Knowledge
- build up to result, give warning shot
- be direct, use plain language
- chunk and check
- wait for them to respond after delivering news
- slow pace, respectful tone, give pt time to react after news
Emotions / empathy
- acknowledge their emotions
- eg “I can see this news is a big shock”
- respond to non-verbal cues
- am I going to die - “I can’t answer that at the moment….we’re still gathering information…I want to stress that you’re in the best possible hands…”
Strategy/Summary
- check understanding of everything, any questions
- plan, when to meet again, next steps
- ?refer to specialist
- leaflet, Macmillan nurses, websites etc
- offer to contact family to inform them
- any religious preferences, eg chaplain
DNAR / respect form conversation
Background info
- DNAR is a medical decision
- <20% survive in hospital cardiac arrests, 10% survive to discharge, rates lower if co-morbidities / frail
- take a SPIKES approach
Consultation
- “here today to talk about your health, perhaps some plans for the future”
- focused history
- check prior understanding of illness / prognosis
- “any thoughts about if things were to get worse / patient’s heart stops beating”
- check understanding about resuscitation, what it involves
- “any thoughts about how you want to spend the final moments of your life?”
- check understanding about RESEPECT form / DNAR
- explain procedure, low success rates, reasons for DNAR (CPR likely futile, poor outcomes, reduced quality of life afterwards)
- allow for more natural death, maintain quality of life
- not giving up on patient (DNAR is only relevant if heart stops)
- focus on alleviating symptoms, prioritising comfort - eg pain, nausea, agitation….
- chunk/check
Closing
- check understanding, answer questions
- if disagree - give time to mull over, come back later with senior
- offer leaflet, offer further discussions
- spiritual support?
Organ donation / post-mortem / brain-stem death / invasive procedures
SBAR handover??
Angry patient / relatives
intro
- introduce self, consent, calm manner
- private location, position self close to door
- clear boundaries if pt aggressive/rude
Dealing with pt
- allow to vent feelings uninterrupted
- validate feelings, apologise early, don’t collude - “I’m sorry to hear you feel that way”
- focus on pt - explore concerns, acknowledge them
Explaining to pt
- try to give some info
- reassure you’ll look into the matter, escalate to senior colleagues
- stress complaint is being taken seriously
- make clear, realistic plan
- follow-up
- inform of right to complain - practice manager at GP, PALS at hospital
Dealing with complaints
Patient wants to self-discharge
Dealing with / explaining medical error
Stabilisation
- make sure pt is safe - A-E
- escalate care as required
Post-incident
- SPIKES approach
- inform patient + relatives
- apologise
- explain how error occurred
- document well in notes
- inform seniors
- Fill out Datix
- reflect + learn from error
- offer chance for complaint - PALS
- summarise + plan
Near miss
- report, even if no harm (could have potentially led to harm)
Death verification
Lump examination
Skin lesion examination
Testicular exam
Breast examination
Obstetric abdo exam
Speculum examination
Bimanual examination
NIPE
Acute stations
A-E assessment
Falls assessment