Organizations and Information Systems Flashcards
a stable, formal, social structure that takes resources from the environment and processes them to produce output
technical organization
collections of rights, privileges, and responsibilities that are balanced over time through conflict and conflict resolution
behavioural organization
strategies that people use to gain advantage in the workplace; political resistance is one of the biggest challenges when there are organization changes
politics
rules of behaviours that dictate how you are expected to behave
norms
fundamental beliefs that guide decisions, attitudes, and behaviours
values
shared values, beliefs, norms, behaviours; set of unquestioned assumptions or a “collective personality”; influences acceptance of change
culture
organizations share a reciprocal relationship with the ________ and information systems can help identify changes from the ________
environment
is the shape and how work flows through the organization; having ISs can flatten the organization and different _________ have different IS needs
structure
entitlements everyone has
rights
duties that everyone is required to do; typically a legal, ethical, or moral requirement
obligations
are special advantages that you get as part of membership of some group
privileges
similar to obligations, but extend beyond legal requirements and depend on your role
responsibilities
costs that an organization will incur while buying a product or service; goes beyond the price of the item to include costs related to planning, deciding, resolving disputes, etc
transaction cost
costs incurred when managing employees, so they will act in the interest of the company rather than their own self-interest
agency cost
allows us to understand competitive advantage by describing the interactions of 5 factors, and how they affect an organizations ability to compete
Porter’s Competitive Forces Model
