Organizational Psych

Question 1

You would use the Position Analysis Questionnaire to

Answer 1

conduct a worker-oriented job analysis

Question 2

A supervisor consistently gives supervisees high ratings on a performance rating scale, even when they don’t deserve them. This supervisor is exhibiting ______

Answer 2

leniency bias

Question 3

A problem with the paired comparison method of performance assessment is that it

Answer 3

is time-consuming to use when there are many employees to rate

Question 4

Linking the requirements for successful job performance to organizational values, goals, and strategies is characteristic of which of ________

Answer 4

competency modeling

Question 5

a forced distribution is a _____ measure of job performance

Answer 5

relative

Question 6

The two main types of integrity tests that are used to assist with selection decisions are:

Answer 6

overt and personality-based tests

Question 7

Which of the following has been found to be the best predictor of job performance across different jobs and different measures of job performance?

Answer 7

general mental ability tests

Question 8

_____________ is the appropriate method for combining scores on several selection tests when a high score on one or more tests can compensate for a low score on another test.

Answer 8

multiple regression

Question 9

Organizational analysis, task analysis, person analysis, and demographic analysis are components of what?

Answer 9

needs analysis

Question 10

While developing a training program, an organizational psychologist administers each component of the program to a sample of newly hired employees. After delivering each component, the psychologist has the employees complete questionnaires to evaluate their satisfaction with the program and acquisition of information to determine if the component needs revision. The psychologist is conducting which type of evaluation?

Answer 10

formative

Question 11

Tiedeman’s career decision-making model links vocational identity development to:

Answer 11

ego identity development

Question 12

Dawis and Lofquist’s (1984) theory of work adjustment identifies satisfaction and satisfactoriness as predictors of a person’s:

Answer 12

job tenure

Question 13

According to Donald Super, the primary determinant of a person’s occupational choice is which of the following?

Answer 13

self-concept

Question 14

According to Holland’s (1985) theory of career choice, the realistic personality type is most similar to which of the following types?

Answer 14

investigative and conventional

Question 15

Holland used what term to describe the extent to which a person’s personality is clearly defined with regard to the six personality types?

Answer 15

differentiation

Question 16

which theory of career choice and development distinguishes between the anticipation and implementation phases of career decision-making?

Answer 16

Tiedeman’s career decision-making model

Question 17

During process consultation, an organizational development (OD) consultant will most likely focus on?

Answer 17

communication, decision-making, and problem-solving

Question 18

Taylor’s scientific management theory believed that worker motivation is most affected by _________

Answer 18

desire for economic gain

Question 19

research conducted in the 1950s at Ohio state University found that leader behaviours can be categorized in terms of which dimensions?

Answer 19

initiating structure and consideration

Question 20

according to Fiedler’s contingency theory, a high LPC leader is most effective in ______

Answer 20

moderately favorable situations

Question 21

An organizational psychologist is hired by the owner of Best Plumbing Supply to determine why so many of her employees seem to have low levels of job motivation and satisfaction. The owner says she recently gave employees salary increases and bonuses for outstanding performance, but this did not have a noticeable effect. Being familiar with ____________, the psychologist will most likely tell the owner that, to increase motivation and satisfaction, she should redesign the employees’ jobs so they provide opportunities for autonomy, responsibility, and advancement.

Answer 21

two-factor theory

Question 22

The five core job dimensions identified by the job characteristics model are:

Answer 22

skill variety
task identity
task significance
autonomy
feedback

Question 23

__________ theory predicts that a worker’s motivation is affected by the comparisons the worker makes between his or her input/outcome ratio and the input/outcome ratios of workers doing the same or a similar job.

Answer 23

equity

Question 24

Kobasa identified three core characteristics of hardiness. What are they?

Answer 24

• sense of control over one’s life
• commitment to family and work
• ability to view new experiences as challenges rather than threats

Question 25

3 types of organizational justice

Answer 25

• distributive
• procedural
• interactional