Organizational (Organizational change & development)

Question 1

Studies investigating the outcomes associated with the compressed workweek have found that it has:
A. a similarly strong positive effect on job satisfaction and job productivity.
B. a positive effect on job satisfaction but a negative effect on job productivity.
C. a stronger positive effect on job satisfaction than on job productivity.
D. a stronger positive effect on job productivity than on job satisfaction.

Answer 1

C. a stronger positive effect on job satisfaction than on job productivity.

Question 2

During process consultation, an organizational development (OD) consultant will most likely focus on which of the following?
A. job satisfaction and motivation
B. theft, sabotage, and other counterproductive behaviors
C. perceptions related to organizational justice
D. communication, decision-making, and problem-solving

Answer 2

D. communication, decision-making, and problem-solving

Question 3

Members of quality circles (QCs):
A. use statistical analysis, project management, and problem-solving methods to reduce the defect rate of products.
B. provide management with recommendations for resolving the work-related problems they’ve identified.
C. have total control over their own work, including task assignments and methods, work schedules, employee selection and training, and performance appraisal.
D. identify the unique and best aspects of the organization and generate ideas about how to build on them.

Answer 3

B. provide management with recommendations for resolving the work-related problems they’ve identified.

Question 4

Lewin (1951) proposed that planned change in organizations involves which of the following?
A. entering, diagnosing, planning, implementing, and evaluating
B. contemplation, preparation, action, and maintenance
C. unfreezing, changing, and refreezing
D. entering, acting, and evaluating

Answer 4

C. unfreezing, changing, and refreezing