Organisations

Question 1

What are the advantages and disadvantages of online banking?

Answer 1

Advantages:
No need to travel to the bank
Can back at any time of the day
Check account details regularly

Disadvantages:
Security issues
Some services are unavailable online

Question 2

What are expert systems designed to replace?

Answer 2

Humans

Question 3

Give an example of where an expert system is used

Answer 3

NHS - NHS direct can be used to diagnose illnesses and recommend a course of action

Question 4

What are the advantages and disadvantages of expert systems?

Answer 4

Advantages:
Can store more knowledge than a human
Won’t get facts wrong
Easier to talk to a computer

Disadvantages:
Expensive
Lack human intuition

Question 5

What are the advantages and disadvantages of ATMs?

Answer 5

Advantages:
Open 24/7
Lots of machines
Fast service

Disadvantages:
Cash may run out
Card may be rejected