Organisational's Response To Change Flashcards

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1
Q

What are the TECHNIQUES used to overcome psychological resistance to change? (10 in total)

A
  • Communication and Transparency
  • Participation and Involvement
  • Education and Training
  • Support and Facilitation
  • Empathy and Understanding
  • Vision and Inspiration
  • Quick Wins and Positive Reinforcement
  • Building a Coalition of Support
  • Flexibility and Adaptability
    *Create a culture of Continuous Improvement
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2
Q

What are the LEADERSHIP STYLES used to overcome psychological resistance to change? (7 in total)

A
  • Transformational Leadership
  • Servant Leadership
  • Emotional Intelligence Leadership
  • Authentic Leadership
  • Participative/Democratic
  • Coaching
  • Adaptive
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