Controlling Performance Flashcards
1
Q
What are the areas of control?
A
- Physical Resources
- Human Resources
- Information Resources
- Financial Resources
2
Q
What are the levels of control?
A
- Strategic
- Tactical
- Operational
3
Q
What are the reasons for the importance of control?
A
- Coping with uncertainty
- Detecting Irregularities
- Identifying Opportunities
- Handling Complex Situations
4
Q
What are the steps in the controlling process?
A
- Establish performance standards
- Measure performance
- Compare performance against standards
- Take corrective action
5
Q
What are the types of control methods?
A
- Precontrol
- Concurrent control
- Feedback control
