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PSY126 > ORGANISATIONAL PSYCHOLOGY 1 > Flashcards

ORGANISATIONAL PSYCHOLOGY 1 Flashcards

1
Q

What is Job analysis?

A

Determining the important tasks of a job and developing a theory of what human attributes are needed for optimal performance in tasks

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2
Q

What is involved in job analysis?

A 
Job description 
Recruiting 
Selection 
Training
Compensation 
Promotion 
Job design
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3
Q

What does KSAO stand for?

A

Knowledge
Skills
Abilities
Other characteristics

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4
Q

Application forms are a type of ______.

A

Bio data

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5
Q

What is the selection criteria for bio data (application forms)?

A
  • should be linked to KSAOs that are need for success in the role
  • address specific and observable behaviours
  • consist and clear, without discrimination or exclusion
  • not excessive in number
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6
Q

What are some ways to test/assess applicants?

A
  • intelligence/cognitive ability tests
  • personality tests
  • integrity tests
  • work samples
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7
Q

How does the big 5 personality test predict success in a role?

A 
A combination of 5 factors is seen to predict the way someone will behave at work. 
Openness
Conscientiousness 
Extraversion 
Agreeableness
Neuroticism

‘Functional personality at work’

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8
Q

What are integrity tests?

A

Measure overt vs covert - test personality and honesty etc.

Meta-analytic evidence that they can be good predictors of cwb (counter productive work behaviours)

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9
Q

What is included in interviews and does it promote sound hiring?

A
  • can be structured
  • impression management
  • susceptible to bias (halo; contrast effect; rated bias)
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10
Q

What method of assessment may a company use for hiring?

A

Combination of

Bio data
Testing/assessment
Interviews

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11
Q

What are two types of stressors in the work place?

A

Physical/ task stressors: eg. Noise/job demands

Psychological: eg. Lack of control, interpersonal conflict, role-stressors, work-family conflict

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12
Q

How do devices affect a work/life balance?

A

‘Always on’ culture

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13
Q

What did Li and Lin, 2019 find about smartphone dependency and job performance?

A

Dependency can enhance performance, but can be detrimental and distracting if dependency is more of an addiction

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14
Q

What are the consequences of stress?

A

Behavioural: info processing, performance, counterproductive work behaviour

Psychological: burn out

Physiological: heart conditions, immune functioning, headaches and insomnia

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15
Q

How can workplace stress be reduced?

A

Primary prevention: modify or eliminate stress or

Secondary prevention: change response to stressor

Tertiary prevention: manage negative effects of stressors

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16
Q

How is psychology relevant to occupations?

A

IO psych
Human resource
WHS/OHS management
Employee agency case management

17
Q

What can help to identify bias and behaviours that influence selection processes?

A

Cognitive and social psychology phenomena

18
Q

Application forms are a type of?

A

Biodata

19
Q

What is a limitation of bio data?

A

People exaggerating/ changing answers according to how they want to be perceived

20
Q

What is the term for intelligence when referring to intelligent tests in the workplace?

A

G - general intelligence

21
Q

What is a limitation of generalised intelligence?

A

Can marginalise individuals with other abilities

22
Q

What are halo biases?

A

Disregarding behaviour that is not favourable due to your personal like towards the person.

23
Q

What are some limitations to interviews?

A

Impression management: where people change their behaviour/characteristics to show themselves in a positive light

24
Q

What is the contrast effect?

A

Exaggerated positive interpretation of an applicant due to other stimuli projecting more negatively.

Eg. A good applicant being interviewed after a poor one

25
Q

What is rated bias?

A

Where some people may have a particular way of rating applicants

Eg. Some people may be harsh markers/ some may be lenient

26
Q

Elijah is disturbed by the noise on the job site. This is stressing him out. What kind of work place stressor is he experiencing?

A

Physical stressor

27
Q

Mackenzie is having a fight with her boy friend over what colour towels to buy. This is really impacting her relationship and has been causing her work performance to drop because it is constantly on her mind. What kind of stress is she experiencing?

A

Psychological

28
Q

Matt feels pressured to answer his phone to his boss during his free time. Will this lower or improve his work performance?

A

Lower - ‘always on culture’

29
Q

Cameron works 7 days a week. He has gotten to a point where he is burnt out and fatigued. What consequence of stress is he experiencing?

A

Burn out: psychological

Fatigue: physiological

PSY126 (11 decks)

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