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USCG > OIC - Work Life > Flashcards

OIC - Work Life Flashcards

1
Q

When is CGSUPRT available to members of the Coast Guard?

A

You can contact CGSUPRT 24 hours a day, 365 days a year.

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2
Q

What is the number to CGSUPRT?

A

1-855-CGSUPRT

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3
Q

Is CGSUPRT confidential?

A

As mandated by law and regulations. all contact with the CG SUPRT are held in strict confidence, except in some unique situations such as when someone threatens to harm himself or others. The CG SUPRT Program is provided by an outside contractor to better assure confidentiality and access in all the CG locations.

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4
Q

Is there a cost for CGSUPRT services?

A

Telephonic consultation and face-to-face sessions with a counselor are provided at no cost to you.

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5
Q

Who is eligible for the Substance Abuse Prevention Program?

A

The Substance Abuse Prevention Program is a resource that is available to Active Duty Coast Guard members. Only the training aspect of the Substance Abuse Program is available to the Coast Guard Auxiliary, Reservists and civilian employees.

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6
Q

Is the Substance Abuse Prevention Program confidential?

A

Information regarding the Substance Abuse Prevention Program is not completely confidential. However, case related personal information pertaining to substance use, abuse and chemical dependency is strictly confidential and shared only on a “Need-To-Know” basis with professionals relevant to the subject matter.

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7
Q

Who is adoption reimbursement available to?

A

Active Duty Coast Guard

Coast Guard Reservists on active duty for at least 180 days

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8
Q

What is the purpose of the Adoption Reimbursement Program?

A

The Adoption Reimbursement Program is intended to subsidize the adoption of children under 18 years of age for members of the Coast Guard.

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9
Q

Is the Adoption Reimbursement Program confidential?

A

All discussions between a member using the Adoption Reimbursement Program and the Adoption Reimbursement Program Manager are confidential, with the exception of government audits, to determine appropriate use of government funding.

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10
Q

What is your reference for the Adoption Reimbursement Program?

A

Reimbursement of Adoption Expenses, COMDTINST 1754.9

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11
Q

What is the maximum Adoption Reimbursement expenses that can covered in a year?

A

An active duty or reserve Coast Guard service member who adopts a child under 18 years of age may be reimbursed authorized adoption expenses up to $2,000 per adoptive child, but no more than $5,000 per calendar year.

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12
Q

What is the latest that a member can claim Adoption Reimbursement expenses?

A

The reimbursement request must be submitted no later than 1 year after finalization of the adoption.

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13
Q

How are Adoption Reimbursement expenses claimed?

A

On a Coast Guard Reimbursement Registration for Adoption Expenses form.

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14
Q

Who is eligible for Eldercare Services?

A

Active Duty members and their dependents

Select Reservist and their dependents

Full-time Civil Service employees and their dependents

Full-time Exchange System and MWR employees and their dependents

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15
Q

What is the purpose of the Eldercare Services program?

A

The eldercare information and referral services are intended to provide information, resources, and referral services for individuals and families who are dealing with issues related to planning and caring for their elderly and aging family members.

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16
Q

Is the Eldercare Services program confidential?

A

Eldercare discussions with Work-Life and CG SUPRT personnel are confidential.

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17
Q

Who is eligible for the Family Advocacy Program?

A

Active Duty (including activated Reserve personnel) and their dependents

Retired personnel and their dependents as requested and to the extent resources permit

Intimate Partners of Active Duty members who are not beneficiaries

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18
Q

What is the purpose of the Family Advocacy Program?

A

The Family Advocacy Program is a Congressionally-mandated program that addresses prevention, identification, reporting, investigation, and treatment of intimate partner and child maltreatment and assigns responsibilities for a coordinated community response within the Coast Guard in collaboration with services outside the Coast Guard.

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19
Q

Discussions between a person using Family Advocacy Program maltreatment services, where the person has not qualified for the restricted reporting option, are confidential with the with exceptions?

A

The Family Advocacy Specialist is required to report all cases of abuse to Coast Guard Investigative Service.

The Family Advocacy Specialist is required to notify all involved active duty members’ commands.

All reports of child maltreatment must be reported to the state agency responsible for investigating such reports.

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20
Q

How does restricted reporting work with the Family Advocacy Program?

A

A report of an incident of intimate partner maltreatment made by an ADULT victim who requests FAP and/or medical services while also requesting that the maltreatment NOT be reported to the CGIS, the Incident Determination Committee, or the alleged offender’s or victim’s command.

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21
Q

Who can take a Family Advocacy Program restricted report?

A

Requests for restricted reporting can be received by a CG healthcare provider, a FAS, or other HSWL Regional Practice staff member when performing FAS duties, or a Victim Advocate.

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22
Q

Who can take a Family Advocacy Program unrestricted report?

A

Chain of command, military or civilian law enforcement, or military criminal investigative organization, and the FAP for intervention.

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23
Q

Are child maltreatment cases restricted or unrestricted?

A

All child maltreatment cases are unrestricted.

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24
Q

What do Transition/Relocation Managers do?

A

TRMs may provide “Welcome Packages” with local resource information. If you would like a Welcome Package, contact the TRM in the Work-Life office at your receiving unit.

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25
Q

What is the Special Needs Program?

A

The SNP provides a comprehensive, coordinated, multidisciplinary approach to community support, housing, medical, educational, and personnel services for Coast Guard families with special needs.

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26
Q

What are the four categories of the Special Needs Program?

A

Medical, physical, psychological, educational.

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27
Q

If you are in doubt as to whether someone needs to be enrolled in the Special Needs Program, who would you ask?

A

The Family Resource Specialist.

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28
Q

In regard to the Special Needs Program, what are some examples of a medical special need?

A

Diabetes, Cancer, Asthma/Allergies, Migraines, Anemia, Prematurity.

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29
Q

In regard to the Special Needs Program, what are some examples of a physical special need?

A

Wheelchair Use, Use of Assistive Technology Devices (communication devices, hearing aids, etc.).

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30
Q

In regard to the Special Needs Program, what are some examples of a psychological special need?

A

Depression, Attention Deficit Disorder (ADD), Autism, Substance Dependence.

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31
Q

In regard to the Special Needs Program, what are some examples of a psychological special need?

A

Use of an Individualized Family Service Plan (IFSP) or an Individualized Education Plan (IEP).

32
Q

How does the Special Needs Program benefit the member?

A

Efforts are made to ensure that you, a sponsor with a dependent family member(s) with special needs, are assigned to duty stations where access to, and availability of, medical and community special needs services are validated.

33
Q

Is enrollment in the Special Needs Program mandatory?

A

Yes, for active duty service members, PHS officers serving with the Coast Guard, and reserve members on
active duty for 181 days or more who have dependent family members diagnosed with medical, psychological,
physical, or educational special needs.

34
Q

Who is eligible to enroll in the Special Needs Program?

A

Active duty service members, PHS officers serving with the Coast Guard, and reserve members on active duty
for 181 days or more who have dependent family members diagnosed with medical, psychological, physical, or educational special needs.

35
Q

In regard to the Special Needs Program, what is the temporary condition?

A

6-12 Months

36
Q

Are family members with Special Needs that are found to be temporary conditions required to be enrolled in the program?

A

Certain medical conditions may warrant temporary enrollment. Contact your Family Resource Specialist (FRS), and he/she will coordinate with the Senior Medical Executive (SME) for a final decision.

37
Q

What happens if a member fails to enroll in the Special Needs Program?

A

If you willfully fail to enroll, update enrollment information, or knowingly provide false information regarding a special needs status, you may be subject to disciplinary action or other adverse administrative action, per your unit commanding officer in consultation with the servicing legal office.

38
Q

Is enrollment in the Special Needs Program confidential?

A

Information concerning enrollment in the SNP or data used in this program is not made part of your service record. All information related to the SNP is strictly confidential with access only by authorized personnel who have the need-to-know.

39
Q

Who is responsible for updating information in the Special Needs Program?

A

Ultimate responsibility for the update of enrollment information rests with the US Coast Guard member.

40
Q

When is the member required to update their Special Needs Program status?

A

SNP enrollment updates for each family member enrolled in the program are due every three years or in conjunction with the submission of your e-resume, if you are tour-complete.

41
Q

Who is eligible for the Separation for Care of Newborn Children (CNC)?

A

Active Duty

42
Q

Can a member separate for Care of Newborn Children?

A

Under temporary separation, career-oriented officers and enlisted members are allowed a one time separation from active duty for up to two years.

43
Q

Is the Work-Place Violence and Threatening Behavior Program confidential?

A

Discussions of the Work-Place Violence and Threatening Behavior Program are not confidential.

44
Q

Who is eligible for the Critical Incident Stress Response program?

A

Active Duty, Reservists and their dependents

Civil Service employees

Exchange System and MWR employees

45
Q

In regard to the Critical Incident Stress Response Program, what is a critical incident?

A

Any event with sufficient impact to produce significant emotional reactions now or later. It is generally considered extremely unusual in the range of ordinary human experiences.

46
Q

When is the first SAPR Crisis Intervention Team meeting required to be held?

A

Within 24 hours of an incident.

47
Q

What form is required to be filled about upon receiving a SAPR report?

A

Sexual Assault Incident report CG-5370.

48
Q

After the initial SAPR Crisis Intervention Team meeting is held, how frequent should follow-up meetings be held?

A

At least monthly or as needed based on case developments, case disposition, or requested by a member.

49
Q

Who is normally on the SAPR Crisis Intervention Team?

A

Senior representative from Victim’s Command (Chair)

SARC

CGIS

Legal (Judge Advocate)

Medical (Health Care Provider)

Senior representative from Subject’s Command

50
Q

What is available to you to ensure you are handling a SAPR case in accordance with policy and timelines?

A

Unit Commander’s Checklist for Unrestricted Reports of Sexual Assault

51
Q

What are the four goals of the Sexual Assault Prevention

And Response Strategic Plan?

A

Climate

Prevention

Response

Accountability

52
Q

When is Sexual Assault Awareness Month?

A

Held annually every April.

53
Q

Can a member be exempt from weight and body fat standards after a sexual assault occurs?

A

To help facilitate a victim’s recovery process, members may apply for a six-month body fat exemption.

54
Q

What is the criteria to waive weight and body fat standards after a sexual assault occurs?

A

The victim signed a Victim Reporting Preference Statement and elected the unrestricted reporting option.

The sexual assault occurred within one year of the
exemption request.

The member was not on body fat probation when the sexual assault occurred.

55
Q

How long does an Ombudsman have to complete the required training?

A

Within three months of appointment.

56
Q

Who is required to have an Ombudsman?

A

Coast Guard Area, District, Sector, and Base commanders, and the Superintendent of the Coast Guard Academy, shall appoint one or more ombudsmen.

57
Q

Are cutters required to have an Ombudsman?

A

Afloat units and deployable specialized forces are encouraged to appoint an ombudsman, due to the unique separation and stress experienced by members and families assigned to these units.

58
Q

If you are not required to have an Ombudsman but wish to use a different unit’s ombudsman, what do you need to do?

A

Such agreements must be with the concurrence of all commands and the ombudsmen involved, and should be specified in writing, including any agreed-upon provisions for support of the ombudsmen.

59
Q

What are the six roles normally found at a Work Life staff?

A

Employee Assistance Program Coordinator (EAPC)

Sexual Assault Response Coordinator (SARC)

Transition/ Relocation Manager (TRM)

Health Promotion Manager (HPM)

Family Advocacy Specialist (FAS)

Family Resource Specialist (FRS)

60
Q

What is the role of the Transition/ Relocation Manager (TRM)?

A

To administer the Coast Guard’s Transition/Relocation and Spouse Employment Assistance Program. This program is intended to assist active duty, recalled reservists, recently separated and retired personnel, civilian members, and family members during the relocation cycle.

61
Q

What is the role of the Health Promotion Manager (HPM)?

A

Coordinate the development and management of the regional Health Promotion (HP) Program designed to educate and encourage all Coast Guard beneficiaries to improve their health and well being through the voluntary adoption of healthy life-styles.

62
Q

What is the role of the Employee Assistance Program Coordinator (EAPC)?

A

The Employee Assistance Program Coordinator (EAPC) will act as the primary field COTR for all employee assistance issues within the assigned AOR. The EAPC will monitor and assess the current contract to ensure services are provided to all beneficiaries.

63
Q

What is the role of the Family Advocacy Specialist (FAS)?

A

The primary function of the Family Advocacy Specialist (FAS) is to reduce and prevent family violence within the Coast Guard. The FAS accomplishes this through a case handling management system.

64
Q

What is the role of the Family Resource Specialist (FRS)?

A

The Family Resource Specialist (FRS) is responsible for providing information and referral services regarding dependent care options to beneficiaries, including the areas of child care, elder care, adoption reimbursement, scholarships, and special needs.

65
Q

What is the purpose of the Work-Life program?

A

To keep CG member and families physically, psychologically, spiritually, and financially healthy so CG members can preform CG missions fully without distraction.

66
Q

What can the Family Resource Specialist assist with?

A

Looking for childcare,

In-home child care certification for CG families,

Special needs program,

Elder care,

Adoption Reimbursement,

Scholarships, loans, and grants.

67
Q

What is the respite care program for?

A

The CGMA Respite Care Program provides a “break” for a few hours a week, or month, to eligible Coast Guard clients who have responsibility 24 hours per day to care for an ill or disabled family member who lives in the same household.

68
Q

Who is eligible for respite care?

A

Eligibility extends to Coast Guard families in which a family member has been diagnosed with a profound disability, or a serious or terminal illness that requires on-going care and attention and is enrolled in the Coast Guard Special Needs Program.

69
Q

What is the cap for respite care?

A

The maximum number of respite care hours may not normally exceed 40 hours per month (average usage 8 hours per week). The maximum hourly rate for respite care may not normally exceed $20/hour.

70
Q

Who do you have to work through to get respite care?

A

A request for respite care assistance may be initiated only by a Family Resource Specialist or Family Advocacy Specialist at a local Work-Life Regional Practice.

71
Q

If an MPO is issued, can the affected people make contact?

A

No contact what-so-ever.

72
Q

What committee will be developed for FAS cases?

A

Incident determination committee.

73
Q

What is the minimum and maximum durations for transitional compensation?

A

Minimum - 1 year

Maximum - 3 years

74
Q

How many counseling sessions can you get through CGSUPRT?

A

12 sessions, per problem, per year.

75
Q

How much legal advice can you get through CGSUPRT?

A

No less than 30 min and up to an hour free.

76
Q

Are victims of sexual assault outside of the Coast Guard eligible for a Special Victims Counsel?

A

Yes

USCG (23 decks)

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